Mighty Mouthcare Avis 56

TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Ordered in March. Money taken immediately. Still waiting for my order. Have tried to contact the company but no response. Just an automated email. Even though I have confirmation emails if I log into... Voir plus

Noté 5 sur 5 étoiles

absolutely amazing company!!! i ordered at the start of the year and unfortunately didn’t receive it for a while but mighty kept emailing to make it clear that there were complications with manufactur... Voir plus

Noté 2 sur 5 étoiles

Not sure what I was expecting but this didnt match it. Love the concept obviously but it takes a while to 'load' your toothbrush because it takes 1000 pumps just to get more than a dribble out. Not... Voir plus

Noté 5 sur 5 étoiles

I have a lot of time for this company and all they stand for. I've had a similar issue to many others (placed an order in Jan and didn't receive) - but on contacting customer services I've received r... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Mighty Mouthcare is on a mission to eliminate plastic waste from the toothpaste industry. We offer refillable, biodegradable, and microplastic-free toothpaste solutions, aiming to reduce the 3 billion toothpaste tubes that end up in landfills or oceans each year. **PLEASE NOTE OUR PRODUCTS ARE ON PRE-ORDER UNTIL APRIL**


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

56 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 76 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

absolutely amazing company!!

absolutely amazing company!!! i ordered at the start of the year and unfortunately didn’t receive it for a while but mighty kept emailing to make it clear that there were complications with manufacturing (which is totally normal in a smaller business) and switched my order from v1 to v2 as it came out right after i ordered mine. when i received my dispenser, unfortunately it wasnt working correctly so i got in touch through instagram and they were back to me in 10 minutes asking me to email a video of the problem. I emailed the video and mighty was so quick to respond and they immediately sent a new one out to me no other questions asked! amazing service and i absolutely love the product itself, the toothpaste is so refreshing and i love to have a sustainable option of something so simple like toothpaste. can’t recommend mighty enough!!!

29 avril 2026
Avis spontané
Noté 2 sur 5 étoiles

Short of the mark......

Not sure what I was expecting but this didnt match it. Love the concept obviously but it takes a while to 'load' your toothbrush because it takes 1000 pumps just to get more than a dribble out. Not sure if that intended or an issue with the dispenser?

Yeah.....sadly not for me

14 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service, super responsive and what a great idea. Been searching for a decent eco friendly toothpaste and this is perfect. No having to remember to order online. Subscription to my door. Love it

17 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered in March

Ordered in March. Money taken immediately. Still waiting for my order. Have tried to contact the company but no response. Just an automated email. Even though I have confirmation emails if I log into my account it doesn’t show anything.

5 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Perfect, no more plastic tubes!

My dispenser and toothpaste arrived today, I couldn’t be more delighted! The dispenser looks great, a beautiful matte finish and the toothpaste is perfect. It’s so good to know that I’ve said goodbye to endless plastic tubes.

18 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

LOVE IT

Great product, tastes really natural and love the concept of reducing plastic and changing the way we think about toothpaste. 5 stars all round.

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I have been absolutely thrilled with…

I have been absolutely thrilled with moving to Mighty. Not only is it a great taste but it feels cleaner, fresher and healthier. The dispenser is so much prettier in the bathroom than a plastic tube and eco friendly. Why wouldn’t you love this product!!! I do. X

17 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Love the toothpaste, love the dispenser

I have a lot of time for this company and all they stand for. I've had a similar issue to many others (placed an order in Jan and didn't receive) - but on contacting customer services I've received really friendly personal replies each time, and my issue has been fully rectified. As for the product, it's brilliant - the new dispenser is fantastic, better than the original, and the toothpaste itself is really good. And I LOVE the lack of toothpaste tubes in our house!
Don't be put off, I think they've just had some teething issues with the dispenser and have now made it better. I highly recommend, I might order a second one for my weekend bag 😁

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Would Recommend

Great product focused on sustainability and environmentally friendly! Tastes great and so nice not to have to think about when you need to buy your next tube - it gets delivered to the door! Also love the dispenser colour 😍

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I have had a long standing problems…

I have had a long standing problems with bleeding gums, gum sensitivity and inflamation and plaque build up for a number of years. I tried all the recommended toothpastes and dental care to no avail. So - I looked into the meaning of the coloured strips at the bottom of toothpaste tubes and realsied my problem was most likely an ellergy to some of the contents. My next step was investigating chemical free toothpaste. I eventually picked out Mighty Toothcare as being a standout winner on all fronts. After four weeks of use I went back to my dentist and hygienist for routine check up. They were amazed at the improvement. Very minimal plaque build up, no bleeding from the gums and no visible signs of gum irritation, in fact my teeth were healthier than they had been for the last 6 years. I can truthfully say that I put it down to the Mighty Toothcare paste. Oh and it comes in a stylish eco friendly container that the recyclable toothpaste insert screws into. All at an affordable and competitive price. Whats not to love. And no I wasnt paid to write this!!

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great eco toothpaste

Great eco toothpaste - the new dispenser they have just sent out to me is a very cool upgrade as well 😎.

Highly reccomend if you are looking for a more sustainable alternative to the standard stuff.

14 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Very poor communication.

Very poor communication.
I am extremely disappointed with this company. I emailed them 4 days ago to report a broken dispenser. I have heard nothing back. It really should not take days to get back to an email. No emails came to my junk folder either. I have cancelled my subscription.

15 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Exceptionally poor customer service

I'd love to comment on the product, but two months after placing an order, nothing has been received - and no updates have been provided by the company to explain why. My email asking for information still has not been responded to - exceptionally poor customer service. All this while the company continue to state under "delivery" on their website, "We endeavour to dispatch your order within 24 hours of receiving it before 4pm (Mon-Fri excluding Bank Holidays). Delivery typically takes 2-3 working days from the moment of dispatch." Clearly not. Extremely disappointed. Avoid!

14 avril 2026
Avis spontané
Logo de Mighty Mouthcare

Réponse de Mighty Mouthcare

Hi Mark,

Thanks for your feedback.

We’ve been sending regular email updates to customers as timelines have evolved, to ensure everyone is kept informed during this transition. That said, we’re sorry to hear you feel you haven’t received adequate communication - it may have been our emails have fallen into your junk inbox?

You mentioned information on our website regarding dispatch timelines - we’d genuinely appreciate if you could point us to where you saw this, as it’s not reflective of the messaging we’re currently sharing with customers.

We’ve also looked into your case and can see your previous email unfortunately landed in our spam inbox, which is why you didn’t receive a response at the time. That’s now been picked up and replied to.

Your order is part of our upgrade to the new V2 system, and you’ll receive tracking details as soon as it’s dispatched which will be within the coming week as mentioned over email.

Sorry again for any disappointment caused - we hope to make that up to you once you receive the product!

- Mighty Team

Noté 1 sur 5 étoiles

If I could give zero I would

If I could give zero I would. I cannot comment on the product as I ordered and paid in January and received nothing but placatory messages which have now worn thin.
Cannot recommend and would like my money back please.

11 avril 2026
Avis spontané
Logo de Mighty Mouthcare

Réponse de Mighty Mouthcare

Hi Karin,

Thanks for your feedback and we are sorry that you've not had a chance to try the product yet.

We appreciate that delivery has taken longer than expected. We’ve been keeping customers updated via email as timelines have progressed, including details of our transition to the new V2 system whereby you'll be receiving a free upgrade to V2.

As part of this transition, I can see you’ve selected to be upgraded to the Mint V2 dispenser. Dispatch of these upgraded orders is beginning this week, so yours should be on its way this week if it hasn’t already been sent.

If you would still prefer a refund, please contact us at hello@mightymouthcare.com and we’ll be happy to arrange that for you.

- Mighty Team

Noté 1 sur 5 étoiles

Order in Dec 25 not received

Order in Dec 25 not received.
Email promises of supplies, but nothing sent.
Subscription does not allow cancellation.
No response to email.
Is this just a scam company?

5 avril 2026
Avis spontané
Logo de Mighty Mouthcare

Réponse de Mighty Mouthcare

Hi Katherine,

I’m really sorry to hear how frustrating this experience has been - I completely understand your concerns.

We’ve been experiencing some unexpected delays while transitioning from our V1 to V2 dispensers, and we’ve been sending updates to customers throughout this period. That said, we appreciate this hasn’t met your expectations and we’re very sorry for the inconvenience caused.

I can see you contacted us on 5th April over the bank holiday weekend, and we responded on 7th April to confirm that your order had been cancelled and fully refunded, as requested.

We want to reassure you (and anyone reading) that we are absolutely a legitimate small business, and we’re working hard to fulfil all orders and support our customers as quickly as possible during this transition.

If there’s anything further we can help with, please don’t hesitate to reach out.

The Mighty Team

Noté 1 sur 5 étoiles

I paid for an order on January 20th…

I paid for an order on January 20th 2026 and still haven't received it. I have asked for a refund and this has been ignored. I would not use this company again
How do I get a refund?

20 janvier 2026
Avis spontané
Logo de Mighty Mouthcare

Réponse de Mighty Mouthcare

Hi Sandra,

We’re so sorry to hear about your experience - we completely understand how frustrating this must be.

You should have received a few emails from us explaining that this product is currently on pre-order, with stock expected to arrive in April. That said, we absolutely understand if you’d prefer not to wait.

We’d be more than happy to arrange a full refund for you. If you haven’t already, please could you email us at hello@mightymouthcare.com so we can prioritise this for you right away.

Thank you for your patience, and again, we’re very sorry for the inconvenience caused.

– The Mighty Mouth Care Team

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