Called before ordering from interstate, the gentleman who answered the phone was very helpful with recommendations. Ordered Friday midday, instrument was sent that day and delivered on the Monday.... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Dante was great to deal with, very helpful with decisions on setup of a new Gibson SG Standard. Both he and Chris gave me time to make my choice and have been great to communicate with before and af... Voir plus
L'entreprise a répondu
I had an excellent experience with Logan Pianos. The purchase was smooth, the team was knowledgeable and helpful, and their follow-up was outstanding. They checked in, answered all my questions, and t... Voir plus
L'entreprise a répondu
I liked that I was able to source the sheet music through Logan’s online shop and have it delivered. What I disliked was the lack of communication regarding the process of the order. Having paid exped... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'instruments de musique
- Magasin de guitares
- Service de location d'instruments de musique
- Magasin de pianos
- Magasin de violons
Écrit par l'entreprise
Authorised Yamaha Piano Sales and Service Centre Sydney. New Yamaha Pianos, Yamaha Digital Pianos, Yamaha Grand Pianos, Yamaha Upright Pianos, Guitars, Violins, Cello, Sheet Music
Coordonnées de contact
Burwood Road 250, 2134, Burwood, Australie
- (02) 9744 2400
- enquiries@loganspianos.com.au
- www.loganspianos.com.au
4,4
Excellent
36 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer service is excellent
Customer service is excellent. They do their best to accommodate, assist customers, and have good knowledge of instruments on display. The musical instruments for sale is quality. It’s always a good experience whenever I shop at this music store.
2 mai 2026
Called before ordering
Called before ordering from interstate, the gentleman who answered the phone was very helpful with recommendations.
Ordered Friday midday, instrument was sent that day and delivered on the Monday.
Great service, best price I could find Australia wide, $500 cheaper… extremely fast shipping!
5 stars!
1 mai 2026
Great service
Great service. Order was processed quickly. Fast delivery with item carefully wrapped.
And a great product too!
Very happy with this purchase.
Thanks.
1 mai 2026
Excellent range, service and prices!
Dante was great to deal with, very helpful with decisions on setup of a new Gibson SG Standard.
Both he and Chris gave me time to make my choice and have been great to communicate with before and after the sale.
Highly recommend Logan's Pianos...I'll be back.
28 avril 2026
Réponse de Logans Pianos
Thanks So much Leon. So glad to hear you are loving the Gibson SG! We look forward to seeing you again soon
I have purchased from Logans online…
I have purchased from Logans online both for items in stock and on order for pickup. Each time the service from all the staff has been excellent. It's a great store worth checking out.
14 avril 2026
Réponse de Logans Pianos
HI Anthony, Thanks so much for your review. So glad we were able to help you, we look forward to speaking with you again soon
Réponse de Logans Pianos
Hi Matt, Thanks so much for taking the time to review us.
Great service
Great service !
Attention to detail and allowed me to experiment with different violins at my pace.
Thankyou so much for your kind service :)
Lidia
20 avril 2026
Réponse de Logans Pianos
Hi Lidia, Thank you for kind review. So glad you enjoyed testing our violins. You are welcome back anytime
Réponse de Logans Pianos
Hi Kirismasi, Thanks so much for your five star review. Hope the power supply is working well
Highly recommended
I had an excellent experience with Logan Pianos. The purchase was smooth, the team was knowledgeable and helpful, and their follow-up was outstanding. They checked in, answered all my questions, and truly cared even after the sale. One of the best service experiences I’ve ever had. Highly recommended
9 avril 2026
Réponse de Logans Pianos
Hi Chun, Wow, thanks for the kind words! We hope you are enjoying your piano and that it is bringing much joy to your home
Wonderful customer experience
Dante made the entire purchase experience wonderful. You have a great variety of instruments and Dante was very knowledgeable in the product we purchased.
8 avril 2026
Réponse de Logans Pianos
Thanks very much Conrad. We hope you are loving your Yamaha piano. We look forward to seeing you in the store again soon
A painless and hassle free transaction
A painless and hassle free transaction. The guitar arrived well packaged and set up ready to play. Excellent in my opinion.
17 mars 2026
Réponse de Logans Pianos
Thank you for the 5 star review Chris. We hope you are loving the Esquire Guitar. it is one cool axe!
Mixed feelings.
I liked that I was able to source the sheet music through Logan’s online shop and have it delivered. What I disliked was the lack of communication regarding the process of the order. Having paid expedited shipping, I received no new of any hold up and had to call Logan’s for an update as it took over two weeks An email to explain the hold up would have been bic.
24 mars 2026
Réponse de Logans Pianos
Hi Katherine, Thanks for taking the time to leave a review. We apologise for the delay on your order and the lack of communication. We will take this on board in order to improve our processes in the future. We hope, if given the chance we can help you again in the future,
My delivery was short.
My delivery was short.
I ordered 4 copies of the same title and have so far only received one in the mail.
24 mars 2026
Réponse de Logans Pianos
Hi Mark, Thanks so much for leaving your review. We apologise about the issue with the first delivery. We hope that the subsequent delivery corrected the order. We appreciate your patience and working with us to find the solution. If we can help with anything else please let us know
fast delivery
18 mars 2026
Réponse de Logans Pianos
Hi Mua, We are really glad to hear that delivery went smoothly. We look forward to seeing you again soon
Great customer service and…
Great customer service and communication. 10/10 would buy from them again
3 mars 2026
Réponse de Logans Pianos
Thanks so much Justin, we really appreciate your kind words and hope you are enjoying your Yamaha guitar
Réponse de Logans Pianos
Thank you so much Pamela, we look forward to welcoming you into the store again soon
Great products
Great products, was out of stock when I ordered so it took a while to get to me. They did give me regular updates on where my order was up to
23 février 2026
Réponse de Logans Pianos
Thanks for your feedback Courtenay! Sorry about the delay in getting your order, but we are pleased to hear that you liked it
Mark was amazing he guided very well…
Mark was amazing he guided very well and patiently. Explain the pros and cons very nicely, precise and clear.
21 février 2026
Réponse de Logans Pianos
Hi Manish! Thanks so much for taking the time to review us. So glad Marcus was able to help you. We look forward to seeing you in the store again soon
Friendlystaff with knowledge of…
Friendlystaff with knowledge of products suitable for customers requirements.
20 février 2026
Réponse de Logans Pianos
Hi Robert, thanks so much for
Your 5’star review. We look forward to seeing you in the store again soon
sevice and price
3 mars 2026
Réponse de Logans Pianos
Thanks for your 5 star review Andrew. Really pleased to help you
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.