Lookers - Farnborough Audi Avis 137

The sales exec who i dealt with was attentive, informative and worked with me to understand my requirements, they kept me informed and up to date with every step in the process.

We dealt with Aaron. He was excellent. Helpful, knowledgeable and friendly without being pushy. The whole process was very smooth.

I paid £54,899 (October 14th 2025) for a Audi Q6 which was drenched twice inside after home charges once when the nearside window went down and once when the boot opened during or after charge.
Audi breakdown came out and found a Technical Bulletin, a known Audi Fault, with no fix till April to July 2026.
I rejected the car 26th January and lost £867 due to covering 1580 miles, the GREEDY dealer then re advertised the car the next day for £54,777 still with the fault, now 40 days later its still for sale, the price has dropped to £52,872, maybe Karma is kicking in.
I have spent £98,899 at Lookers within the last 3 years, never again. Audi Q6 KP25ZVS
Note after the last review Lookers customer service replied within 24 hours of the post, I put an official complaint in 12th February and allowed 14 days for a reply 🙄🙄nothing (complaint number 86008966)
This vehicle was not fit for purpose my insurance company would not insure a circus car, after 5 weeks of running a A3 courtesy car I gave in.

Excellent customer service from start to finish

This is the second car we’ve bought Farnborough Audi. We had a slight communication issue to begin with and Umar step in and resolved it. The service and after service provided to resolve it could not have been better.

Great experience buying my Q3 from Ian at Audi farnborough. Smooth transaction and a lovely guy to deal with

I was seeking a rare model and the sales manager went out of her way to find one and then get it to Farnborough for me to view and drive. She also took over negotiations when we could not reach agreement and ensured we were happy with all aspects of the purchase.
Aaron who completed the process was helpful, well informed and knowledgeable. He was able to complete most of the administrative tasks on both sides of the transaction and made the handover a simple and smooth one.

We have now purchased three cars from Audi in Farnborough. On each occasion the communication and service has been impeccable and we cannot speak highly enough of the Professionalism shown by both Georgia and Aaron.
Thank you again so much. We love our new Q2 and will certainly be recommending Audi and , in particular Farnborough to all Friends and Family in the future.

The Audi experience, from the car, to the paint guys who did the wheels in a different colour to the warmth of the staff throughout was a absolute pleasure and buying it from my eldest son took it to another level.

I had an excellent experience at Audi Farnborough thanks to the outstanding customer service from both the sales representative (Tanzim) and the manager (Ian) From start to finish, the process was professional, transparent, and genuinely customer-focused.

The sales rep was knowledgeable, patient, and took the time to understand my requirements without any pressure, answering all questions clearly and honestly. The manager was equally impressive—approachable, supportive, and clearly committed to ensuring a smooth and positive experience.

Together, they made the whole process seamless and enjoyable, setting a very high standard of service. I wouldn’t hesitate to recommend Audi Farnborough to anyone looking for a premium car-buying experience backed by excellent customer care.

Excellent service from Lookers, just bought a new A3 saloon, for a very competitive price, very professional throughout

The service I received was professional but also casual and comfortable.

Good offers and good end to end experience. Sales, finance to collection. Callum was excellent.

Georgia & Daryl at Farnborough were great from start to finish. From helping find the right car for me, through to getting it turned around in a quick time frame and helping me get everything set up. Would highly recommend and would definitely be going back should the need arise

Fantastic service from start to collection of the car from Callum

I’m so satisfied with the experience at Farnborough Audi, friendly staff always finding the best affordable solution. This is my 4th vehicle purchased from there. Thank you Tanzim and Nick for my new Q7

Excellent customer service! Felt looked after, throughout the entire process.
Special shout out to Darryl
.

We have recently purchased a used Audi A1 as a first car for our daughter and had an excellent experience at Farnborough Audi! Aaron who we dealt with was very professional, friendly, and made the whole process smooth and enjoyable. Thank you for the great service! 😊

I visited Farnborough Audi a few times and Ben kindly assisted me with my interest in purchasing an Audi. I was looking at the Q5 but was interested to learn about the electric vehicles now available and the fantastic offering Audi have on some of their models. Ben was incredibly informative and knowledgeable on all the models and was able to find my my preferred model. He was diligent and a pleasure to liaise with, a credit to Audi Farnborough and the brand. I highly recommend him if you are looking for someone who has a wealth of knowledge and will do his upmost to ensure he gets you the perfect car to meet all your requirements.

Ben was great, we bought a Q7 and he kept us up to date along the road and was very supportive with a couple of minor issues that needed care.