I have just purchased my Renault Clio through this garage and I have to say their customer service is excellent. I was kept up to date with everything that was happening and the whole process was mad... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementKnowsley Road, WA10 4PH Saint Helens, Saint Helens, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The friendly, helpful staff were super welcoming and very receptive to what I needed/was asking for. I felt accommodated with the car/deal offered and walked away super happy with my new car. I... Voir plus
L'entreprise a répondu
I have used Lookers for vehicle purchases, servicing and repairs for quite a number of years. I like the Company, the staff are friendly and helpful, and the work has always been good. On this occas... Voir plus
L'entreprise a répondu
Nick looked after us well. We got the type of vehicle we wanted (5 door) in the price range that we were happy with. Everything was well explained and the vehicle was ready at the arranged time after... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire de véhicules à moteur
- Concessionnaire automobile
- Garage automobile
- Concessionnaire de poids lourds
- Vendeur de voitures d'occasion
- Concessionnaire de poids lourds d'occasion
Écrit par l'entreprise
If you require a high-quality dealer of affordable new and used Vauxhalls, look no further than Lookers across the UK. We are one of the country's leading automotive retailers specialising in the manufacturer's impressive range, offering competitive prices and attentive customer service to all. Our committed staff will help you to explore all our vehicles, and listen to your requirements before recommending the perfect model for you. With Lookers, you benefit from generous offers, exclusive deals and flexible finance options for superb cost-savings. Whether choosing a new or used vehicle, you benefit from low deposits, favourable APR and comfortable monthly payments to help spread costs
Écrit par l'entreprise
- The success of The Lookers Group has always relied on the satisfaction of our customers and this continues to be the driving force behind our business today.
- Lookers is one of the UK’s most established automotive retailers which has been operating for over 100 years. We are proud to represent more than 30 leading car manufacturers, offering our customers a wide variety of new, nearly new and used cars and vans. Our dealerships are located throughout the UK and Ireland.
Coordonnées de contact
Knowsley Road, WA10 4PH, Saint Helens, Saint Helens, Royaume-Uni
- 01744 633 000
4,8
Excellent
235 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Happy customer
I have just purchased my Renault Clio through this garage and I have to say their customer service is excellent. I was kept up to date with everything that was happening and the whole process was made stress free. I would definitely recommend them.
14 mars 2026
Avis spontané
Réponse : Lookers - Vauxhall St Helens
We appreciate you taking the time to share your feedback. We're happy to hear that our customer service and communication made your car-buying experience stress-free. We're glad you would recommend us!
Everything handled smoothly
Everything handled smoothly. Ava was friendly courteous helpful and made the whole process effortless.
14 mars 2026
Avis spontané
Réponse : Lookers - Vauxhall St Helens
Thank you so much for your kind words! We are thrilled to hear that Ava provided you with exceptional service and that your experience with us was effortless. We strive to make every customer's experience as smooth and enjoyable as possible. We appreciate your support and look forward to serving you again in the future!
Very informative sales guy
Very informative sales guy, Ian Owens, with no pressure applied at all.
11 mars 2026
Avis spontané
Réponse : Lookers - Vauxhall St Helens
We're happy to hear that our sales team provided you with informative and pressure-free assistance. Thank you for your positive feedback!
All staff were helpful and efficient
All staff were helpful and efficient.
Chris made my purchasing experience really positive
5 mars 2026
Avis spontané
Réponse : Lookers - Vauxhall St Helens
Hello, we're happy you found our staff to be so supportive during your experience here at Lookers Head Office. Please don't hesitate to reach out if there's anything additional we can do for you.
Lookers customer service & resolution team
Friendly staff who listen!
The friendly, helpful staff were super welcoming and very receptive to what I needed/was asking for.
I felt accommodated with the car/deal offered and walked away super happy with my new car.
I have bought my last 5 cars from this dealership and will definitely be returning for my next one!
6 mars 2026
Avis spontané
Réponse : Lookers - Vauxhall St Helens
Hi Louise, thank you so much for your positive comments about Lookers Head Office! If you have any further questions, please give us a call. We're always happy to help!
Lookers customer service & resolution team
Easy to book my car in for an MOT ,the…
Easy to book my car in for an MOT ,the MOT was completed quickly and the customer service was great 👍
2 mars 2026
Avis spontané
Réponse : Lookers - Vauxhall St Helens
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
- Lookers customer service & resolution team
Nick looked after us well
Nick looked after us well. We got the type of vehicle we wanted (5 door) in the price range that we were happy with. Everything was well explained and the vehicle was ready at the arranged time after its final preparation. Nick listened to our needs and provided a solution. He did offer additional services and protection. Some of which we took and others we didn’t. We have a newer vehicle that we are are happy with and protection for 3 years giving us peace of mind👍
4 mars 2026
Avis spontané
Réponse : Lookers - Vauxhall St Helens
Owen, thank you for your kind review; we are happy to pass along your comments to Nick here at Lookers Head Office! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
- Lookers customer service & resolution team
EXCELLENT AND COURTEOUS SERVICE AS ALWAYS
Excellent and courteous service as always from Lookers Vauxhall St Helens. Absolutley couldn’t ask for more. Can absolutley recommend without hesitation.
3 mars 2026
Avis spontané
Réponse : Lookers - Vauxhall St Helens
Thank you for your kind words! We're thrilled to hear that our team at Lookers Vauxhall St Helens provided you with excellent and courteous service. We always strive to exceed our customers' expectations. Thank you for recommending us! It means a lot to us.
John was excellent from start to…
John was excellent from start to finish!!
Highly recommend
4 mars 2026
Avis spontané
Réponse : Lookers - Vauxhall St Helens
Thank you for your kind words, John! Our team strives to deliver excellent service from start to finish. We are thrilled to have your recommendation and look forward to serving you again in the future. Thank you for choosing us! #CustomerSatisfaction #ExcellentService
Service and MOT
Service and MOT
Delivered the car to the garage for 8.30 booking
Was given a full breakdown of the costs and when the car would be available to collect
The work was carried out and was finished to a high standard and finished earlier than expected
When collecting the car was cleaned and valeted
2 mars 2026
Avis spontané
Réponse : Lookers - Vauxhall St Helens
Thank you for your positive review! We are so glad to hear that you had a great experience with our service and MOT. Our team takes pride in delivering high-quality work and providing excellent customer service. We look forward to serving you again in the future!
John at Lookers St Helens
John at Lookers St Helens has looked after us for years. He is always friendly and helpful and never lets us down . Fantastic service would highly recommend!
28 février 2026
Avis spontané
Réponse : Lookers - Vauxhall St Helens
Hi Joanne, We appreciate you taking the time to leave us this review. We're happy to hear that you've consistently received friendly and helpful service from our team.
Thank you, Lookers Motor Group
Always appear to be genuine.
I have used Lookers for vehicle purchases, servicing and repairs for quite a number of years. I like the Company, the staff are friendly and helpful, and the work has always been good.
On this occasion the salesman, Ian Owens, was friendly, helpful, and did not once try to apply pressure to affect my decision to purchase.
27 février 2026
Avis spontané
Réponse : Lookers - Vauxhall St Helens
Hi John, We appreciate your continued patronage for purchases, servicing, and repairs. We're happy to hear that you find our staff friendly and helpful, and that you've been pleased with our work. We value your feedback regarding your recent experience.
Thank you, Lookers Motor Group
Service
Great service kept informed of how things were going, very friendly and knowledgeable
24 février 2026
Avis spontané
Réponse : Lookers - Vauxhall St Helens
Hi Darren, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Lookers customer service & resolution team
I sold and Bought a car from here
I sold and Bought a car from here and Simon Bant was the sales person , from start to finish Simon looked after me and give 100% on both part exchanging to buying the car , he was so polite and made me and my husband so welcome he is a credit to the company, if I ever changed my car I would definitely be back to see Simon , thanks again you was great 👍
27 février 2026
Avis spontané
Réponse : Lookers - Vauxhall St Helens
Hi Diane, thank you for your kind review; we are happy to pass along your comments to the team here at Lookers Head Office! We are always more than happy to assist you if anything else comes up. Take care! Lookers customer service & resolution team
Lookers St Helens
Taylor was excellent throughout purchase, arranged everything quickly and efficiently and was prompt with updates. Really pleased with purchase thank you!
26 février 2026
Avis spontané
Réponse : Lookers - Vauxhall St Helens
We appreciate you taking the time to leave us this fantastic review! We are so happy to hear that the purchase went smoothly and efficiently. Thank you!
Service was very quick and staff…
Service was very quick and staff brilliant
20 février 2026
Avis spontané
Réponse : Lookers - Vauxhall St Helens
We appreciate your custom and always aim to provide our customers with great service.
We are committed to improving our processes and would love to hear more about your experience. If you would like to share more details and feedback about your experience, or if there are any suggestions you may wish to raise that could help us improve our service, you can do so by visiting our website - https://www.lookers.co.uk/complaints - and by completing our online form using the following link - Customer Feedback Survey.
Thank you, *Lookers Motor Group*
Good service
Good service, had recall repairs as well as service, was completed on time
20 février 2026
Avis spontané
Réponse : Lookers - Vauxhall St Helens
Hi Alicia, We appreciate you sharing your positive experience with us. We're so glad to hear our service was completed on time.
Thank you, Lookers Motor Group
Booked in for a battery change
Booked in for a battery change. Kyle and Larissa provided great customer service as usual and kept me informed of progress .
20 février 2026
Avis spontané
Réponse : Lookers - Vauxhall St Helens
Thank you for your amazing feedback! We're glad Kyle and Larissa provided top-notch customer service during your battery change. Keeping you informed is always a top priority for us.
Great service
Kyle was incredibly professional and very welcoming made the whole experience fuss free. Great communication throughout the day and from booking onwards - cannot fault!
20 février 2026
Avis spontané
Réponse : Lookers - Vauxhall St Helens
Sarah, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
- Lookers customer service & resolution team
Great service
Great service, fab communication. Prompt drop off n pick up no issues.
12 février 2026
Avis spontané
Réponse : Lookers - Vauxhall St Helens
We're happy to hear that you received great service and communication with prompt drop off and pick up. Thank you for your positive feedback!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.