I purchased 2 x 6w surface mounted lights for a passageway after a google search. The product is attractive, well made and was securely packaged. I was also very pleasantly surprised by the speed of d... Voir plus
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I’m blown away by the service, speed and quality we received. I ordered the light on Saturday and by Monday afternoon it was installed! Super fast delivery, which we were given tracking details all th... Voir plus
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Invoice didn't match amount charged. Emailed to request a correct invoice. Automated reply said busy and would reply within two working days. It's now 7pm and 7am tomorrow will be two working days s... Voir plus
Came via Fed Ex which I wasn't expecting. I ordered 2 lights to test the delivery etc. Now ordering a further 10. I'll keep them as I couldn't find these particular lights. A few other sites had them... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none.
Coordonnées de contact
Royaume-Uni
- www.lyco.co.uk
4,2
Bien
951 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I would leave a review if my order ever…
I would leave a review if my order ever arrives!!!!!.
Last time I ordered from Lyco an led strip light that was supposed to be 14mm wide turned out to be 16mm wide. Sent it back waited ages for the refund
30 novembre 2025
Avis spontané
Great experience
Great experience. Best price online by quite a bit, rapid delivery. Well packaged and as described.
17 novembre 2025
Avis spontané
Placed my order on a Monday goods were…
Placed my order on a Monday goods were delivered the next day
Every item I ordered was in stock
The quality of the lighting ordered was excellent
Nothing broken in transit
17 novembre 2025
Avis spontané
Slow customer service
Invoice didn't match amount charged. Emailed to request a correct invoice. Automated reply said busy and would reply within two working days. It's now 7pm and 7am tomorrow will be two working days so let's see ..... First lot of products seem good quality so far. This is a trade purchase as a new customer.
Update - correct invoice never arrived....
12 novembre 2025
Avis spontané
Claire for the WIN
Just spent half an hour speaking to Claire on the phone, ordering lots of products. Talk about patient! What a pleasure that experience was, Claire was super knowledgeable and friendly and just so helpful. I got some really gorgeous products I wouldn't have bought without her. Be more Claire I say!!!!
12 novembre 2025
Avis spontané
We ordered exactly what we needed at a…
We ordered exactly what we needed at a very reasonably price. Parts arrived the next mornig.
Will definitely use again
7 novembre 2025
Avis spontané
Réponse de Lyco Group Ltd.
We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review
Kind regards
The customer care Team
Incorrect site listing
Hi, I ordered led round panels listed as 185mm cut out but when they arrived they stated a cut out of 170mm.
YOUR SITE INFO IS INCORRECT.
I have made these fit as job had to been completed on day of delivery.
Not very helpful !
4 novembre 2025
Avis spontané
Réponse de Lyco Group Ltd.
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team
Kind regards
The customer care Team
Generally good.
Generally good.
My only criticism is the packaging, the outer box had been crushed which also damaged the inner box.
The lights were undamaged and work perfectly.
4 novembre 2025
Avis spontané
Réponse de Lyco Group Ltd.
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.
Kind regards
The customer care Team
Fast turnaround
Fantastic company ordered Sunday received Monday mid day, would definitely recommend
3 novembre 2025
Avis spontané
Réponse de Lyco Group Ltd.
We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review
Kind regards
The customer care Team
A very happy customer
A very happy customer - The ordered vintage ST64 style light bulbs, they arrived really well packaged to prevent damage.
Delivered next day service. The bulbs look great. Thanks C
1 novembre 2025
Avis spontané
Réponse de Lyco Group Ltd.
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.
Kind regards
The customer care Team
You really want a review
You really want a review? Ordered Monday, delivery confirmed for Tuesday and it's now 21:30 on Wednesday and the package has moved all of eight miles to Fedex's depot in Ridgmont.
Apart from the delivery problems the lights are installed and look really good.
29 octobre 2025
Avis spontané
Réponse de Lyco Group Ltd.
Please accept our sincere apologies. We have escalated the matter to our FedEx Account Mangers.
Kind regards
The customer care Team
Ordered it 2pm had delivery next…
Ordered it 2pm had delivery next morning now that’s quick
23 octobre 2025
Avis spontané
Réponse de Lyco Group Ltd.
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.
Kind regards
The customer care Team
Great product, swift delivery & value for money
Easy to order online. Quick delivery & the product I purchased was as described. It is fabulous & does the job I wanted it to do. I was kept up to date with delivery & my items arrived in excellent condition.
16 octobre 2025
Avis spontané
Réponse de Lyco Group Ltd.
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.
Kind regards
The customer care Team
great service and prompt delivery
great service and prompt delivery, in these times it is a
pleasure to find and deal with a company that offers excellence service. Well done.15
15 octobre 2025
Avis spontané
Réponse de Lyco Group Ltd.
We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review
Kind regards
The customer care Team
Good delivery and excellent product.
10 octobre 2025
Avis spontané
Réponse de Lyco Group Ltd.
We are delighted you are so pleased with your purchase.
Kind regards
The customer care Team
Prompt efficient no nonsense service
Prompt efficient no nonsense service.
Did what it says on the tin.
14 octobre 2025
Avis spontané
Réponse de Lyco Group Ltd.
Thank you, we very much value our customer’s feedback.
Kind regards
The customer care Team
I have not used Lyco Group Ltd before…
I have not used Lyco Group Ltd before and the transaction was faultless.
11 octobre 2025
Avis spontané
Réponse de Lyco Group Ltd.
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.
Kind regards
The customer care Team
Next day delivery
We ordered some coving and it arrived the next day at no extra cost. Excellent service.
10 octobre 2025
Avis spontané
Réponse de Lyco Group Ltd.
We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review.
Kind regards
The customer care Team
Waited in for delivery ( signature…
Waited in for delivery ( signature required), never came. Tracking had it stuck in some depot, not even “out for delivery” yet it still maintained I would receive it by 1800 hrs that day! Still hasn’t arrived but it’s only 10am on the following day(08/10/2025). So don’t ask what I think of the product because I haven’t seen it!
8 octobre 2025
Avis spontané
Réponse de Lyco Group Ltd.
I am sorry that you feel your experience shopping with us wasn’t as it should have been.
Let us know please if we can assist further.
Kind regards
The customer care Team
Quick delivery and product packaged and…
Quick delivery and product packaged and all okay
30 septembre 2025
Avis spontané
Réponse de Lyco Group Ltd.
Thank you, we look forward to you shopping with us again soon.
Kind regards
The customer care Team
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