Majesticdesigns Avis 

Another faultless installation by our favourite window company. Nathan & Owen did a great job today, professional and tidy, then Dave called round and we booked yet another job for them! Highly recommended.

MAJESTIC DESIGN CO UK

Very poor experience with this company, they could not let us know when they were coming, they lost my paperwork twice, said they would call me back the three times I called but never did.

Then early one morning they turn up out of the blue already to go!!!! After moving appointments around, I was told that, they could not do the job as the glass was not ready that week they only had the frames, they mixed up the dates?

The last time we used Majestic a member of the family dealt with us, I think it was Lorna. I don’t know if the family has moved on now but with this new lot are very bad Administrators.

VERY POOR customer service especially by Kate who promised better. I would never recommend this company again.

The initial visit by Dave, the sales visit, the surveyor visit and the fitting were all very professional and first rate. The fitting (3 windows and 1 door) by Nathan and Owen was hassle free, and all left very clean and tidy. Highly recommended.

Stuart and Josh the fitters restored our faith in tradesman. Tidy, quiet workers that just got on with it and with attention to details.
We would have liked a bit more support to help with the design stage but happy with what we created using online tools. House looks cleaner and smarter and better heat retention. Thanks to Dave the samesman for initiating and seeing it through.

Recently had Windows and composite door installed. The fitters Morgan and Andy were fantastic. Fun to have in our home and left the house spotless. Wouldn't hesitate to recommend

Workmen arrived day and time stated. Cleaned up afterwards and windows fit perfectly. We would highly recommend this window company as fitters were happy doing their work.

From the first visit by Damian through to Stuart and Josh installing the new windows and front door this has been a really good experience. Everything went smoothly, everyone I've been in touch with or met at Majestic has been very helpful and friendly.

The installation was over two days with minimal disruption and the house was left clean and tidy.

The new windows and door look great and I can certainly feel the difference in insulation.

I happily recommend Majestic and will certainly return to them for future home improvements.

Absolutely thrilled with the work from Majestic Design! ⭐⭐⭐⭐⭐

They recently installed a window unit in our old garage doorway and the whole experience was fantastic from start to finish. The team carefully removed our electric garage door and completed the installation to absolute perfection.

A special mention to Sam, our fitter he was polite, friendly, and incredibly knowledgeable. He took the time to offer helpful advice, explained everything clearly as the work progressed, and made sure everything was left spotless and tidy.

The quality of the workmanship is outstanding and the whole job was carried out with real care and professionalism. We couldn’t be happier with the result and would highly recommend Majestic Design to anyone looking for a reliable, skilled, and customer-focused company.

Amazing job — thank you!

I chose majestic with a slight level of apprehension after reading a few negative reviews on here. I placed the order and I’m now so glad I did. The fitters Stuart and his son Josh were fantastic and the windows are great.
Thanks

A very professional job from start to finish. Mike and Lewis the fitters arrived within the allotted time, protective coverings for all stairs and passageways and thoroughly cleaned all areas on completion. The windows are well made and the price was very competitive.

Surveyor arrived at the agreed time.Provided helpful guidance and options and gave us a competitive price with an installation date to fit around our known commitments. The fitters arrived on the agreed date and time, respected our property and took time out to explain the sequence of work. Over the two days they were with us both fitters were engaging whilst remaining professional and focused on the job and provided a thorough walk through on completion of all the work, leaving us with no cleaning or tidying up to do.
As a retired builder I have seen many examples both good and bad over the years but rarely come across two trades people who clearly cared about the job they were doing and the overall customer experience. Great guys backed by a company that has shown it cares about the service they provide.
Excellent.

Just had a new door installed. The fitters Nathan and his son Owen were fantastic and left my hall way clean with absolutely no making good to do
Definitely recommend

Very polite fitters immaculate workmanship dust sheeted my whole house and left everything clean and tidy. As a retired person I was impressed that they took my blinds down and reinstalled.
Sales man was very polite and didn’t do the pushy sales.
Can’t recommend enough

We had 13 windows 2 doors and a patio doors installed over 4 days last week. We are really pleased. Brad and Brendon were polite and kept us informed what they were doing each day can’t thank them enough and they cleaned up before leaving each day.

Back in 2019 we got cold called by this company, the guy proceeded to tell me that the windows I had were shot and needed replacement. It”s a 300 year old cottage we know they’re not great but we’d only just moved in and it’s on a list a very long list. This was the start of years of cold calling despite repeated requests for them to not bother us and then the phone calls were weekly after repeated requests to not do so. You block their number you just get called from a different number. I have made formal requests for them to remove my details from their system and there was a break in the phone calls so I thought they finally listened until yesterday so now I’m going to proceed legally to stop their harassment through the ICO because they are now breaking the law by not deleting my information. They have lost my business before we even got a quote from them. Terrible behaviour

We love our new composite door from Majestic, not the cheapest by far BUT customer service skills before installation and afterwards are abyssmal. I rang on repeated occasions to actually get an install date from them which they eventually gave, we have had no after sales contact at all and options regarding the door, which were never discussed with us at the initial meeting are now emerging. Having rung a few times to try and resolve we are going to another company now. **UPDATE** To try and preserve our guarantee asking Majestic to sort the door lock as now it's sticking and on inspection has been fitted poorly. The door has dropped and we are waiting for the part.... Never any contact from Majestic it's me chasing all the time.

Me and my partner had 30 year old windows that desperately needed replacing, a few of our neighbours used majestic and had nothing but good things to say, so we gave them a call to get a price, the salesman who came out to see us was nothing but professional and courteous helping us get the right windows we needed. Now onto the fitting the two lads that fitted our windows were excellent! Cleaned up nicely and wouldn’t even know they had been round. Fantastic company, fantastic service. Would highly recommend!

Top quality windows and doors. Very impressed with the fitting but the reason I am writing this review is I had my door 4 years ago and I had an issue with the lock, within 24 hours majestic has replaced and restored my door to perfect working order. Thank you to Kate and Paul for the great after sales service.

Sales approach fantastic, really informative and helpful big thank you to Gary for his advice and expertise Installation went smoothly and Mike and Lewis were superb. 100% recommend

A couple of days after installation one of the glass panes cracked from one side to the other. Majestic refused to rectify until payment made for the whole job and accused me of being unable to pay. There was a complete absence of empathy from the CS team. The fitter who came to replace the sealed units was great, as were the original fitters. I was told a change to the manufacturing process caused the issue and this wasn’t an uncommon fault.