Ordered a tap that turned out to be unavailable from the manufacturer. Immediate refund accompanied by a very helpful email containing suggestions for three alternatives. I phoned to confirm e... Voir plus
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Ordered on Tuesday, showing 2-3 day delivery on checkout. Chased Friday to be told item was not available. Refund issued but this is only part of the problem as any competent supplier would know - t... Voir plus
Advertising something they don’t have and can’t get… they refunded straight away but noticed they are still advertising it
Looked through the Internet cheapest price on there by far ordered came back to me that evening verified the colours that I needed and delivered would definitely use again and recommend
À propos de l'entreprise
Informations provenant de diverses sources externes
Majorelle Interiors aim to provide our design savvy customers with the most interesting products on the market. We source our products all over the world bringing the best in style and design and making these accessible to you.
Coordonnées de contact
Paddock House Lane, LS22 4BJ, Sicklinghall, Royaume-Uni
- 01937 960084
- mike@majorelleinteriors.co.uk
- www.majorelleinteriors.com
3,9
Bien
296 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 18 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very efficient deliveries
Very efficient deliveries - had to exchange an item due to my error and this was dealt with very well.
24 mai 2023
Majorelle Interiors
Majorelle offers great price, excellent customer service and speedy delivery! If you don’t see something what you want on the website, be sure to co tact the company. They will more likely have them.
20 avril 2023
Very fast follow up to my telephone…
Very fast follow up to my telephone enquiry and very attentive.Would be great if more companies could be like this. Wonderful to deal with a real human being who knows his stuff!
28 février 2023
arrived promptly
arrived promptly, well packaged, extremely personable on phone. Definitely recommend.
23 février 2023
Didn’t arrive at designated time
Didn’t arrive at designated time , emailed with no response at all .
Parcel did arrive late , but sadly too late for my plumber .
Would have been nice to have a reply .
14 février 2023
Paid for grout but order got cancelled
Paid for grout but order got cancelled
I only found out a week later because I chased it nobody told me
Won't use again terrible customer service
20 février 2023
You said you had it in stock on line…
You said you had it in stock on line when I made my order and you took payment then confirmed delivery.
Then you sent message saying out of stock and cannot be ordered.
30 janvier 2023
We were happy to get this sink…
We were happy to get this sink something a bit different at a good price, the plumbing is a different matter but can be sorted!
4 février 2023
Excellent service
I bought the wrong finish, and the team were really helpful on helping me choose the right finish. I ended up returning my original purchase and placing a new order. I was much happier with their suggested finish, plus impressed with how quickly they refunded my original purchase.
4 janvier 2023
Great service always!
9 janvier 2023
Amazing Service and Immediate Shipping
Mike from Majorelle was incredibly knowledgeable and helpful. He fulfilled our order immediately and shipped the products the same day. They also have the best prices we could find anywhere. I can't recommend them enough for your high end sanitary ware needs.
20 décembre 2022
Everything perfect from start to finish…
Everything perfect from start to finish . thank
9 décembre 2022
Most companies miss use the term…
Most companies miss use the term "Specialists" but Majorelle more than justly deserve that privileged description! Mike Flatley's on the spot knowledge of products and their specifications was amazing, I take my hat off to this man.
8 décembre 2022
Réponse de Majorelle Interiors
Thanks so much for this, don't normally reply as I'm busy trying to get on . I'm about to respond to my second only 1 star review in 3-4 years - item wasn't in stock and we can't get it anymore from the manufacturer - it's as simple as that. I suspect the refund e-mail went into their spam.
All the best, and anything in the future drop me a line. Thanks for your time.
Mike F
If you cancel an order you should…
If you cancel an order you should inform the customer
13 décembre 2022
Réponse de Majorelle Interiors
Colin, thanks for your review.
The item was out of stock and we unfortunately didn't have any left in stock.
Full refund issued - any issues drop me a line.
It may have gone into your 'junk folder' but we don't hold any money of yours via pretty solid PayPal.
Any issues please get in touch.
Best regards,
Mike F
Easy and just the product I wanted
Easy to order the product I required on line. As it happens the product was out of stock and within about 30 minutes of the order I received a call from the company explaining that it may take a few weeks to fulfill it which was fine with me. They helpfully provided a product specification requested on the call almost immediately. Product has arrived in perfect condition. I just need to fit it
1 novembre 2022
you've asked me for a review but the…
you've asked me for a review but the delivery you tell me is in 4 weeks. wouldn't it be better if i gave you a review after the order has been completed. seems a complete waste of both our times. let's just say so far ok. you have my money but so far i haven't received anything. not the best way for me to do business...but i'm hopeful all will be well...
4 novembre 2022
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