Habe auf meine Bewertung eine Antwort bekommen auf Trustpilot von Maneki! Ich soll die angeforderten Unterlagen per Mail an contact(at)maneki.com schicken :) zwei Tage später habe ich eine Rückmeldung... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Hallo, allgemein kann mir wer helfen habe am 10 Juni einbezahlt über skrill, und habe alle Dokumente bestätigen lassen. Habe dann 3500€ gewonnen und sie wollen keinesfalls auszahlen. Suchen jedesmal e... Voir plus
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Guter Start um dich als zahlenden Kunden zu gewinnen. Der erste Tag lief ganz gut, doch leider änderte sich das ab dem 2. Tag schlagartig als die erste Auszahlung getätigt war. Rapider Rückgang der... Voir plus
L'entreprise a répondu
Ich bin bei ca 300 Casinos angemeldet,MANEKI ist das absolut beste Casino.Grosse Auswahl slots,interessante und faire Bonusse mit fairen Umsatzbedingungen,Auszahlung innerhalb 24 Stunden per Echtzeitü... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Follow the lucky cat at Maneki casino and discover a world of unique gaming excitement.
Coordonnées de contact
Etats-Unis
- www.manekicasino.com
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65 avis
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Hi I'm not actually downloading this…
Hi I'm not actually downloading this app at all, I've looked at all the reviews you have received and it just seems like you are either extremely bad at your job whilst happily taking others money or you are mucking people around hoping they will give up and not withdraw. You're basically bullying your customers, taking their money knowing full well you are having major issues and faults with your ability to pay out winnings yet having no issue whatsoever taking everyone's money...."Multi million dollar industry" constantly having the same problem with email verifications, all your customers are unable to withdraw their winnings...why is it so difficult for anyone to withdraw please explain?(Actually don't because we all know it'll be some half pie unauthentic generic apology that basically makes excuses for everything whilst taking no accountability for your system and all its many errors)..why are you still running? How are you still running? It seems everyone is being mucked around and only until they write a bad review explaining their situation and frustration are they paid. Why are all your responses to those emails "sincere" and magically everyone who complains has their email verified?? Like c'mon you can be honest with me I won't spoil your scam... You're purposely not verifying emails and making up heaps of excuses to hold off verifying emails so you don't have to pay out...and hey it's okay I understand that you've given your staff incentives to try and not pay out as many consumers as possible... ("Congratulations to Rajeesh for getting employee of the month, he has managed to prevent 300 winning cashouts this month making us a total of $3,456,000 USD woohoo well-done Rajeesh" like that's the kind of energy I'm feeling off this type of pattern that is clearly visible....haha professional online casino....SCAAAAAAMM
Can't even verify emails when literally every single other company that needs email verifications seems to have no problem whatsoever...how come your company struggles yet still happily takes hard working honest good people's money whilst promising riches..and when the lucky ones do win you won't even pay them out until they write a bad review to which you magically always have a perfect blatant lie of an excuse and your pre prepared generic "sincere" responses which are basically the same for every single review which shows you aren't seeing your customers as individuals but basically just a big pool of victims that you rip off and build your revenue from, you don't even have the care and respect to respond authentically and promise to fix your flaws in your I.T department. No just wait for the reviews of people fed up and only fix their account, then you verify their email so you can try and save face in the reviews section, so you can hopefully try to sucker in more victims to your scam. This whole app and reviews section just screams Scam, everyone you can't fn trust anything online to do with gambling and winning money..these disgusting heartless snakes have no remorse for your wellbeing and your lives or struggles, they have no sincere feelings at all for you, they just want your money and have built something that they think is smart to deceive and commit fraudulent activity, basically trying to ruin families and steal from everyone whilst thinking they're sneaky, it's just pathetic and this app will be shut down very soon and there will be investigations and some people will get caught and have to pay but majority of their staff will be in some 3rd world country where decent law enforcement can't really get them, everyone just stay away honestly if they aren't paying you out then they are stealing and using/selling your information. If you use I'd verification they will take that and steal your identity they will try to use your info to commit fraud or cash out anything under your name.
So I don't actually care about this fake unauthentic reply I'll receive from this review(it will basically just be a list of excuses and reasons to try prove they are legit and do actually care....they don't) I know it's hard and we wanna just play pokies and win but the world ain't that kind like that we have snakes everywhere and they're evolving and their biggest push for money ATM is fake, glitchy online casino scams that just should not at all be this difficult to pay out...it's a scam everyone, it's a scam they're trying to keep afloat as not a "scam" by paying out the aaaabsolute minimum that they possibly can which will only be those of you who complain, still the RTP will be disgusting and they say they have decent RTP, but have they actually ever posted stats and proof showing so? No they just said it.
One more thing
How come all your 5 star reviews and positive reviews are only people with indian names????
17 mars 2026
Avis spontané
Finger weg
Finger weg, warte seit über einer Woche auf eine Auszahlung und werde ständig vertröstet, dass die Auszahlung bearbeitet wird. Habe das Gefühl das die Auszahlung nie stattfinden wird.
14 novembre 2024
Avis spontané
Réponse de Manekicasino
Hi lala konrad,
Thank you for your feedback and for sharing your concerns.
We genuinely value your experience and are committed to providing quick and reliable withdrawals so that you can enjoy your winnings without unnecessary delays.
Typically, once your account is verified and we have all the necessary information, we aim to process your withdrawal within 24 hours. However, the time it takes for the funds to appear in your payment account depends on your payment provider, which may sometimes result in a processing period of 5-7 business days.
We understand that waiting for your funds can be frustrating, and we truly appreciate your patience and trust in us. To better assist you and potentially expedite the process, please feel free to provide us with your information so that we can look into your specific profile and offer any additional support needed.
Our goal is to make this process as smooth and timely as possible for you.
Kind regards,
Maneki Customer Experience Team
Uitkeren is moeilijk
Vragen steeds nieuwe documenten om maar niet te hoeven uitkeren
11 novembre 2023
Avis spontané
Réponse de Manekicasino
Dear Peter,
Thank you for your feedback.
We understand that being asked for documents can be frustrating. However, please note that these requests help us keep your account secure and ensure that your funds are processed safely and accurately.
We want to assist, so please feel free to share your email address. This will allow us to look into your specific case and provide the support you need.
We look forward to resolving this for you.
Best regards,
Maneki Customer Experience Team
Finger weg von diesem Casino !
Finger weg von diesem Casino !! Nachdem ich nach einer langen Durst Strecke über 120k gewann , wovon man immer nur 15k monatlich auszahlen kann ,wurde mir nach 1,5 Monaten einfach das Konto gesperrt . Finger weg !!!
10 mai 2024
Avis spontané
Réponse de Manekicasino
Hello Lizz,
Thank you for sharing your experience with us. We take all feedback seriously as we strive to provide a safe, fair, and enjoyable gaming environment for all our players.
We understand that encountering issues with withdrawals and account status can be frustrating. To clarify, our withdrawal limits are designed to comply with the security protocols of various payment systems, ensuring that all transactions are processed securely. If a withdrawal amount exceeds the limit of a particular payment method, it will be processed in installments according to those limits. This policy helps us protect our players and maintain the highest standards of financial security.
Regarding your account status, there can be various reasons for an account to be restricted, and we would like to look into this matter further. To assist you better, please provide us with your account details , and we will look into the matter for you.
Thank you for your patience and understanding.
Kind regards,
Maneki Customer Experience Team
Nachdem ich das Casino nach einigen…
Nachdem ich das Casino nach einigen schlechten Erfahrungen und der Schließung des Kontos mal wieder testen wollte, war es auch mit der Lust wieder vorbei.
Nachdem ich den Antrag zur Öffnung stellte, wurde mir versichert das es nach 7 Tagen wieder eröffnet ist. Ist zwar schon ne lange Wartezeit, aber ok.
Nachdem ich die Selbstauskunft zum Spielverhalten ausgefüllt und wie gefordert einen Screenshot an den Support geschickt hatte, war keine Reaktion mehr von Maneki da. Am 6. Tag kontaktierte ich dann den Livechat um mal daran zu erinnern das denn der 7. Tag morgen da wäre.
Die Antwort, melden Sie sich in 6 Tagen mal wieder, die Abteilung würde noch prüfen und jetzt wäre erstmal Wochenende, da arbeitet die Abteilung eh nicht.
Da viel die Lust in diesem Casino zu spielen auf unter null. Ich fragte dann noch ob das denn bei Auszahlungen auch so abläuft ? Ich muss dazu noch erwähnen das ich den Livechat erst am 2. Tag meiner Versuche erreicht hatte und per Mail keine Antwort kam.
Ich entschied mich dann im Livechat zum Abbruch der Öffnung, gar nicht so einfach bei Maneki 😂, dass macht nämlich die gleiche Abteilung und ich solle doch bitte einen Antrag stellen.
Kurzum, wenn ich so in einem Casino empfangen werde um da Kunde zu sein, vergeht einem leider alles und sagt viel über die Aroganz und Überheblichkeit eines Casinos aus.
Für mich kommt es nicht mehr in Frage.
31 mai 2024
Avis spontané
Réponse de Manekicasino
Hi Frnk Blinzler,
Thank you for your feedback.
We are sorry that you have had an unpleasant experience with our platform after your attempt to give us another chance.
We want to emphasize that one of our company's main principles is maintaining our customers' satisfaction and comfort, and we work hard to achieve this.
It's unfortunate that it took some time to reopen your account. I hope you can understand that we do have certain procedures in place to protect you as the player and these matters have to be seen through before we are able to reopen accounts with our casino.
We apologize for this, and we thank you for your utmost understanding
If there is anything we can do to improve your experience, please let us know.
Kind Regards,
Maneki Casino
Wanted to payout my deposit
Wanted to payout my deposit. Couldnt do it cause its not possible to verify the emailaccount. Cause no browser is taking the link from the verifying email. The customer service give me one time answer that i should try again to verify. And then afterwards no more response to my emails. Fingers away from this casino....
21 avril 2024
Avis spontané
Réponse de Manekicasino
Hello Marion,
We're sorry to hear about the trouble you've experienced with verifying your account and the lack of response from our customer service team.
Due to high volume, our response times may be longer than usual, but we're working hard to address all inquiries as quickly as possible.
Please keep in mind that the verification process may take some time. When a document is unclear or if a document that was initially requested or expected from you is missing, this is a common cause of delay. We appreciate your patience and understanding.
Please provide us with your email address associated with your account so we can investigate this issue further.
Kind Regards,
Maneki Casino
Ik heb geld gestort maar na 1 dag staat…
Ik heb geld gestort maar na 1 dag staat het nog niet in mijn account en ze reageren niet op chat of mail
12 avril 2024
Avis spontané
Réponse de Manekicasino
Hello Mevrouw van Velzen,
I'm sorry to hear about the delay in your deposit and the difficulty you've experienced getting a response from our support team.
Ensuring that our players have a seamless and enjoyable experience is our top priority, and it's disappointing to hear that we've fallen short of that with you.
Delays can sometimes occur regarding your deposit due to processing times or unexpected issues. However, it's important to us that we resolve this matter promptly for you. Please provide me with your email address, so that I can investigate this further.
Additionally, I apologize for any inconvenience caused by the lack of response from our support team. We strive to provide timely and helpful assistance to all our players, and I'll follow up on this issue to ensure it doesn't happen again.
Kind Regards,
Maneki Casino
Réponse de Manekicasino
Hello Sammysocelino,
We're thrilled that you enjoy playing at our casino. If there's anything specific you love about our casino or if there's anything we can do to make your experience even better, please let us know.
We're here to ensure you have a great time playing with us!
Kind Regards,
Maneki Casino
The experience on the livechat is so…
The experience on the livechat is so great. Always got some friendly guys or girls that helped me out
17 mars 2024
Réponse de Manekicasino
Hello Alexander,
We're delighted to hear that you had a positive experience with our live chat support! Providing friendly and helpful assistance is a top priority for us.
If you ever need further assistance, please don't hesitate to reach out. We're here to help!
Kind Regards,
Maneki Casino
It’s definitely possible to win a lot of money! 💰😉
Maneki is absolutely great. I like it to play there. When you have a good activity, you always get rewards for free. The support is friendly and there to help!
Only one little minus point. You can only withdrawal 1000€ per day, and between the payouts there MUST be 24 hours, it all takes a bit too long!
All in all, definitely to be recommended! 😊
24 novembre 2023
Réponse de Manekicasino
Hello Friederike,
We're delighted to hear that you're enjoying your time at Maneki! It's great to know that you appreciate our rewards system and find our support team helpful and friendly.
Regarding your feedback about the withdrawal process, we understand your concern. We'll consider your feedback as we continue to improve our services.
We look forward to providing you with an even better experience in the future!
Kind Regards,
Maneki Casino
Impossible to win anything 0 Bonus…
Impossible to win anything 0 Bonus plays in any of the Games i countet 1234 Spins Player and 0 Bonus stay away from this casino
14 février 2024
Réponse de Manekicasino
Hello Dominik,
We're sorry to hear about your experience and appreciate you bringing this to our attention. As a gesture of goodwill, we offer free spins and bonuses based on gaming activity.
Your eligibility for additional benefits is reviewed based on your gameplay. If you'd like to inquire about any available freebies, please get in touch with our customer service team, and they'll be happy to assist you.
It's important to note that the more you deposit and play, the more freebies you may be eligible for, as our loyalty program rewards active players.
Our promotions team regularly creates unique weekly deals, which you can find in the Promotions tab after logging into your casino account. Please ensure that you've selected YES to receive these offers and that your auto bonus is activated.
If there's anything specific you'd like us to look into or if you have any other feedback, please let us know. We're here to help!
Kind Regards,
Maneki Casino
Réponse de Manekicasino
Hello Danielle,
Thank you for your wonderful feedback. We're glad to hear that you're enjoying our games!
Providing a wide selection of entertaining games is something we take pride in. If there's anything specific you'd like to see more of, feel free to let us know.
Kind Regards,
Maneki Casino
Réponse de Manekicasino
Hello, Larisa
We are happy to know that you see us as a great casino.
Our primary priority is to do everything possible to see such reviews!
Wishing you a Four-leaf clover in your gameplay!
Sincerely, Maneki Casino
Réponse de Manekicasino
Hello, Adriana
Thank you for reviewing us.
We're thrilled to know that you're enjoying our platform.
More wins to come!
Sincerely, Maneki Casino
This is the best casino in to world
3 janvier 2024
Réponse de Manekicasino
Hello Jonne,
We greatly appreciate your fantastic feedback! It's truly an honor to be regarded as the best casino in the world by our valued players.
Your positive endorsement encourages us to uphold the highest standards in delivering an exceptional gaming experience.
Should you have specific aspects you particularly enjoy or any suggestions for improvement, we'd love to hear more. Your input is crucial as we strive to meet and exceed your expectations.
Wishing you continued enjoyment and success at our casino! Should you ever need assistance or have questions, don't hesitate to reach out.
Kind Regards,
Maneki Casino
Dont forget to bring catnip jar for Maneki-cat he will reward you if you do so! :D
I have always enjoyed playing at N1 ltd sites, great layouts, bonuses, support. fair terms. have nothing bad to say.
29 décembre 2023
Réponse de Manekicasino
Hello Valtteri,
Thank you so much for your positive feedback! We're delighted you've had a great experience playing on Maneki Casno.
Our team works hard to provide excellent layouts, bonuses, and support while maintaining fair terms for our players.
If you ever have suggestions or if there's anything specific you enjoy about our sites, please feel free to share.
We appreciate your support and look forward to continuing to provide you with an enjoyable gaming experience.
Kind Regards,
Maneki Casino
Gutes Casino
Gutes Casino, Service ist gut und fix und die Auszahlungen sind auch immer recht schnell bearbeitet und ausgezahlt
22 décembre 2023
Réponse de Manekicasino
Hello Niklas,
Apologies for responding in English.
Thank you for your positive feedback!
We're thrilled you find our casino good, appreciate our fast and reliable service, and experience quick withdrawals.
We aim to ensure a smooth and efficient experience to make your time with us enjoyable.
If there's anything specific you particularly enjoy or if you have any suggestions for improvement, please feel free to share.
Your feedback is invaluable as we continue to enhance our services.
Kind Regards,
Maneki Casino
Réponse de Manekicasino
Hello Danny,
Thank you for sharing your positive feedback with us! We're thrilled you've had a fast cashout experience and enjoyed our bonuses. Providing a seamless and rewarding experience is our priority.
Please feel free to share if you have suggestions or specific aspects you'd like us to maintain or improve. We value your input, which helps us tailor our services to meet your expectations.
Kind Regards,
Maneki Casino
Am Anfang gut seit längerer Zeit keine Gewinne mehr und auch keine Bonus Aktionen
Am Anfang gut seit längerer
21 décembre 2023
Réponse de Manekicasino
Hello Thomas,
Apologies for responding in English.
Thank you for sharing your experience with us. I understand that you enjoyed a positive start but have noticed a decline in winnings and a need for more bonus promotions over time.
To enhance your experience, please consider checking our regularly updated promotions page at https://www.manekicasino.com/en/promotions. We periodically review and update our promotions to keep the excitement alive for our players.
We value your feedback and are committed to providing a consistently enjoyable experience.
If there are specific aspects you'd like us to address or if you have suggestions on how we can enhance your gaming experience, please feel free to share.
Thank you for your continued support, and we look forward to making your experience more rewarding.
Kind Regards,
Maneki Casino
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