We recently sold our property through Manning Stainton in Headingley, Leeds, and had a great experience. Charlotte Poutney gave outstanding service from start to finish. She was always responsive, proactive, and super friendly – nothing was too much trouble. The agency also recommended solicitors who were excellent and made the process smooth. Overall, we’re really happy and would highly recommend Manning Stainton.

I’m thrilled to share that I’ve just completed the purchase of my new home, and I can confidently say it has been the most seamless and stress-free experience I’ve ever had — a rarity, especially as a landlord who has purchased numerous properties over the years.

This exceptional experience was made possible by my dedicated Move Manager, Charlotte Poutney, whose expertise and professionalism truly shone through.

From the moment Charlotte introduced herself and the full range of services offered by Manning Stainton, I knew I was in great hands. I opted for both the legal/conveyancing and mortgage services that were recommended, and I couldn’t have been more pleased with the results.

What stood out the most was Charlotte’s consistent communication. With my busy work schedule, I’ve never had the time to chase things up, but Charlotte ensured I was kept in the loop every step of the way — through regular phone calls and emails. Her professionalism exceeded all expectations and made the entire process feel effortless.

A heartfelt thank you to Charlotte Poutney and the entire team at Manning Stainton for delivering an outstanding service. I look forward to working with you again in the future!

With gratitude,
Shaz

I have very nice experience with the staff of Manning Stainton especially Charlotte Poutney Manger ( Headingley Branch) who has full in touch with me and vendor solicitor to chase the process she also negotiated the huge amount the property with coprated with vender

Excellent service, our contact was Charlotte Poutney and she could not have been more helpful, professional at all times but with a friendly and disarming manner put us at ease immediately.

It was helpful to be kept up to date by Charlotte Poutney who liaised between the solicitors for both parties as well as my mortgage advisor to support a smooth sale.

We bought our first house with manning stainton and they made the experience so much easier. Obviously buying a house is immensely stressful but Charlotte Poutney helped make it so much more pleasant. She helped us all the way through the sale and was incredibly attentive and supportive to ensure that we got the completion date we wanted. We looked at a few houses with Manning Stainton before deciding on our house and every team member we met was so friendly and knowledgeable about the house. The team when we went to pick up our keys were so lovely and made the experience even more exciting! We will be using Manning Stainton again.

I’ve had a great experience with Manning Stainton’s Headingley office throughout the sale of my property. The team has been consistently professional, efficient, and easy to work with.

A special thank you to Charlotte, who has gone above and beyond by sending me regular weekly updates. These have been incredibly reassuring, keeping me in the loop and giving me confidence that everything is progressing smoothly behind the scenes. Her communication has been clear, timely, and proactive - something that really stands out in what can often be a stressful process.

Highly recommend Manning Stainton and the Headingley team for anyone looking for a reliable estate agent that truly keeps you informed every step of the way.

From the valuer coming out, with a very detailed knowledge of the area, to the finding of a credible buyer very quickly, to finally the handling of the sale right to till completion, the service received was outstanding through out.

Jenny assisted me once a sale was agreed, going in between all parties and providing regular updates in order to get the sale completed ASAP.

Recommended highly!

Extremely proactive and friendly
Kept me informed during the transaction constantly
Competitive rates
Normally it takes between 12-14 for the transaction to sale my house
It only took 6 weeks

Amy, Jenny, Olivia, Hannah, Evie
All very helpful group

I previously gave a 5 star review for this company but on reflection I should have particularly mentioned the after sales service provided by Jenny Archer and her colleague Amy King which was excellent.

Jenny and the team were helpful throughout the buying process, and the welcome box of goodies when collecting my keys was a really nice surprise!

Fantastic service from Maisie McMillan in Leeds. Very helpful and detailed with her information and was able to advise me. Went above and beyond even after being inconvenienced due to an issue getting the key at first. Top class thank you.

Would highly recommend Charlotte Poutney as a move manager. We naively picked a rubbish solicitor which made our lives really difficult. Thankfully Charlotte was on hand to chase them up and ensure they were doing their job. Despite our solicitor being rude and in some instances aggressive to her, she remained calm and professional.

I bought my house through Manning Stainton so when it came to selling my home, they were my top choice! They organised viewings efficiently and easily. Jenny was excellent at keeping me informed.

The post sale service from Charlotte was exceptional. This is the main reason why I think Manning Stainton are worth the higher fees compared to other agents. Manning Stainton go above and beyond in their service, chasing up my solicitors and the buyers' to ensure things were going smoothly. This saved me lots of time and stress.

I did think they over-valued my property (although it was a tricky market at the time) so I would take these estimates as an ideal scenario and not put my hopes on reaching the valuation price.

I'd definitely use Manning Stainton again if I was selling a property in Leeds.

I am very satisfied with the buying process. The agency staff Charlotte has been in touch with us on a regular basis sending an updates weekly by email about how the process is moving forward. It was very reassuring.

The things I suggest could be done better.
Agency staff on the first viewing day should have a better knowledge about the property they show, e.g. about what part of garden belongs to it, or the correct internal meassuress -SQ m .
Overall I am reccomending this team.

I've just had a sale agreed on a property that was being advertised by Manning Stainton (Headingley) and just wanted to thank Olivia on her help! Any questions we had she was happy to help and any updates were communicated with us promptly. Thanks Olivia!

Olivia was very helpful and responsive.

Hannah Lund is fantastic, as are the rest of her team at Manning Stainton. Hannah recently handled the sale of my house. Hannah was always friendly and efficient, responds quickly to queries, has excellent skills with encouraging buyers, and was always lovely to speak with. I always felt I was in safe hands with Hannah managing my case and that made it much less stressful for me. I felt Hannah's priority was doing what was best for me, from the start right until the chain closed. I have already recommended Hannah to friends who may decide to move.

Thanks again to the agent - Hannah Lund, not only being patient and professional during the whole sales process, but also very helpful in paying attention to the details and additional requests upon completion date, e.g. electricity meter readings, etc.

Service was excellent throughout the process of buying our house. Our agent Hannah Lund was really knowledgable and friendly, always chasing things on our behalf and made the process a great experience.