Maplin Avis 

I bought a phone charger plug it had two ports to put your cable into it worked for a while then one night it suddenly stopped working then went bang/pop and the light went out and never worked again which was not good as that could have been dangerous I live on my own and am vulnerable. I had to send it back to the company the only good thing I can say is that they have sent me and QR code return label via royal mail which I used in my local post office but as I had not kept the packaging I just had to buy jiffy bag to send it back luckily the bag was not much money

Maplins web page was clear to read and had all the information that l needed to place my order.

The delivery came within a couple of days, the product was nicely wrapped and labelled.

I would not hesitate to use Maplin again

Completed a return, was told my refund has been issued but not received it. Nothing back from Katy either regarding where she is up to with tracking the refund. It seems like deflection/delay tactics, and it's rather frustrating. The consumer rights law will be exercised if I continue to be ignored.

Straightforward service to order and delivery was a day earlier - excellent - highly recommended company to deal with.

Swift delivery and the cable itself looks to be of sturdy quality.

Reslly pleased with my case.

Great service and genuine Fuji product as described. Good price and delivered as promised. Very happy customer! Thank you.

Charge extortionate amounts for delivery and cant even deliver on the correct day

I Purchased a cctv system on Tuesday at approx 4pm my order was on my doorstep by 11am the following day and at a fantastic price. Totally deserved 5*

Didn't accept that a cable was faulty when it did not work for the described purpose, and refused to refund postage. Claimed that they'd tested it and didn't find anything wrong with it. The cable is definitely the problem as I have another cable which works fine.

Tracking updates provided, quick confirmation - a very trusted and reputable brand for me

The cable was competitively priced, works as specified, and was delivered through my letterbox (no signing, not left with a neighbour or thrown behind a bush)) in about four days. There used to be a local store which I have missed since it closed many years ago. I came across Maplin again whilst searching for a cable that would charge devices with different connectors (USB A to lightning and USB C in my case). I generally try to "shop local", but an admittedly limited attempt to find one locally led me to order online. I chose Maplin because it had the product (with a bonus connector that I might need) and was a name I was familiar with. I believe there are still a few Maplin stores, so if you can "use them don't lose them". The online experience isn't as good, but it is as good as most online experiences.

I can't believe how quickly and well packaged this arrived. Will def shop at Maplin again, and I got a Blue light discount.

The item was delivered on time. I plugged it in and it worked! What more can I say? Very pleased.

Just what I wanted with the reliability I remember I always had from Maplin - so glad I found you again online!

Great Service. And a very good product. Thanks.

I found the Maplin customer service team to be excellent.
The cable I’d been using just stopped working for no apparent reason, Kate sent out a prepaid label straight away, I returned the cable. I waited a few days and then received a brand new cable,
Thank you for all of your help Maplin and in particular Kate

Excellent service. We've lost Maplin from the high street but pleased to see them still on line. The item exactly as described, promptly delivered. Would use Maplin again and recommend.

Photo from tracking is not our letterbox. Shown on Royal Mail tracking as delivered. Their site says you need to contact them if this is the case.

royal-mail tracking number: YT762917882GB