MASA Global Avis 268

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

we attended a sales luncheon for MASA. the presentation itself took over an hour of endless details That would have been a more effective if it had been condensed to 30 to 45 minutes max. but the wors... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very easy website to use. Simple and clear instructions and I received my information and wallet card just days later. The small amount per month is well worth it to me as I am disabled and usually us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The meetings was great. The facilitator was very much knowledgeable of her mission. She made you wanting to buy the service. I enjoyed the meal!

Noté 5 sur 5 étoiles

We are looking forward to have this company help us with our needs if and when we need these services. It gives us great peace of mind knowing that we have coverage for these extreme services.

À propos de l'entreprise

Écrit par l'entreprise

At MASA we take care of the bills – and the hassle. We believe during or after an emergency, you and your family deserve peace of mind. Our plans provide an additional layer of protection to cover emergency ambulance bills and related expenses left by your primary insurance. MASA members can be assured they’re protected from out-of-pocket costs when sudden critical care is needed. Founded in 1974 as Medical Air Services Association, Inc., MASA® continues to expand on its mission to connect members with care. As a global organization with 18 international locations and covering all 50 states and Canada, MASA serves 2 million+ members with emergency and non-emergency transportation benefits and so much more.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

268 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

The meetings was great

The meetings was great. The facilitator was very much knowledgeable of her mission. She made you wanting to buy the service. I enjoyed the meal!

8 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

I attended a recent sales seminar for…

I attended a recent sales seminar for Masa medical transport services, in Cary North Carolina. Although the presentation was informative, after the presentation, I was approached by one of the presenters, who used high pressure, and condescending comments to attempt to intimidate me into signing their contract. I would definitely not recommend them.

21 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

The seminar was good and well…

The seminar was good and well explained. Louise got her info all set up on the app and bracelet, but for some reason, my email address would not let me register my bracelet.

18 mars 2026
Avis spontané
Logo de MASA Global

Réponse de MASA Global

Hi Robert, thank you for your feedback! We’re glad to hear you found the seminar helpful. We’re sorry to hear you ran into an issue registering your bracelet—this isn’t the experience we want for you. Please reach out to our Member Services team, and we’ll make sure to get it resolved quickly.

Noté 4 sur 5 étoiles

Kristine did an excellent job of…

Kristine did an excellent job of presenting the benefits of becoming a member of MASA!

8 avril 2026
Avis spontané
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Réponse de MASA Global

Thank you for your kind feedback! We’re thrilled to hear that Kristine did an excellent job presenting the benefits of MASA membership. We appreciate you taking the time to share your experience and are glad you chose MASA!

Noté 5 sur 5 étoiles

Grateful to have this coverage

We are looking forward to have this company help us with our needs if and when we need these services. It gives us great peace of mind knowing that we have coverage for these extreme services.

16 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

we attended a sales luncheon for MASA. Don't...

we attended a sales luncheon for MASA. the presentation itself took over an hour of endless details That would have been a more effective if it had been condensed to 30 to 45 minutes max. but the worst part was when lunch was over and the three sales associates split up among the tables using some pressure sales tactics and could not take any answer but yes to the highest priced way to buy. after we finish ed talking to that salesperson week, spent a few minutes talking together about the program when the leader of the group came over and absolutely would not leave us alone to the point of an uncomfortable experience with the whole lunch including following us out the door saying. have a nice day with a sarcastic edge to her voice. The whole experience seemed designed try to take advantage of older adults who might be susceptible to strong arm tactics. Worse than bad car salespeople.

16 avril 2026
Avis spontané
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Réponse de MASA Global

Thank you for sharing your experience. We’re sorry to hear that the presentation and follow up felt lengthy and uncomfortable. That is not the experience we want anyone to have at a MASA event. Our goal is to provide helpful, easy to understand information in a respectful setting so people can make decisions that are right for them. We take concerns about pressure and overall experience seriously, and your comments will be shared with our team for review. We appreciate you bringing this to our attention.

Noté 5 sur 5 étoiles

Impressive

I’m impressed so far with the amount of information provided to me fully outlining my coverage. Like life insurance, I’m hoping I’ll never need it, but should the “opportunity” arise, I know I’m prepared.

16 avril 2026
Avis spontané
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Réponse de MASA Global

Thank you for your thoughtful feedback, Wayne! We’re glad to hear the information provided has helped you feel confident in your coverage. Like you said, you hope to never need it, but being prepared makes all the difference. We appreciate you choosing MASA and are here whenever you need us.

Noté 5 sur 5 étoiles

Answered all my questions and made me…

Answered all my questions and made me feel validated as a customer.

9 avril 2026
Avis spontané
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Réponse de MASA Global

Thank you for your kind feedback! We’re glad all your questions were answered and that you felt valued as a customer. Providing a supportive and informative experience is important to us. We appreciate you choosing MASA!

Noté 5 sur 5 étoiles

Well worth your time.

Very easy website to use. Simple and clear instructions and I received my information and wallet card just days later. The small amount per month is well worth it to me as I am disabled and usually use an ambulance at least twice a year. This covers so much more and is something that us older Americans really need, especially if we live alone. Thank You!

10 avril 2026
Avis spontané
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Réponse de MASA Global

Thank you for your thoughtful review! We’re so glad to hear that the website was easy to use and that everything arrived quickly. It means a lot to know that your MASA membership brings you added confidence and support, especially given your circumstances. Providing reliable protection and peace of mind is exactly why we’re here. Thank you for choosing MASA!

Noté 5 sur 5 étoiles

Masa Insurance

Presentation was thorough, seemed like something “you don’t need til ya do”, and a good value that prayerfully I never need to use 😊

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I truly believe that every family in…

I truly believe that every family in America should have the protection of Masa. I was lucky enough to have Jason Morse as my presenter and it was treat, I would highly recommend you attend a seminar and get this product.

10 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

We were invited to attend a seminar at…

We were invited to attend a seminar at a local restaurant . Speaker was very energetic and knowledgeable, and explained all the benefits of the product. They offered many different plans with different durations. If my circumstances were different, I would consider it to be a very good idea to join as a member.

25 février 2026
Avis spontané

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