MASA Global Avis 268

My company representative was considerate, giving personal attention to those who were interested in procuring this type of insurance. He explained all the benefits and payment options, and addressed all my concerns. Signing up was a pleasant experience.

BEWARE!! High Pressure sales tactics designed to intimidate vulnerable senior citizens into signing up at the luncheon seminar. Tommy Bennett is representative in the San Antonio, Texas area. Please beware!! I will be reporting this company and their representative to the local media and the local authorities. What a shame to intimidate and pressure seniors who want to do their due diligence before signing and committing their hard earned money. BUYER BEWARE!

I had a pleasant experience with all the help on the phone in the seminar was good

the thing that i liked the most was Ron was not a pressure seller.

my wife and I attended a presentation on 3-18-2026. We were very interested but wanted to do our due diligence before committing. Brady asked my wife if she was going to sign up and she told him she was going to think about it. He turned to the entire room and announced in a loud and snarky voice, “she’s going to THINK about it”. As we were leaving he told us that he had given us the information, he had fed us, and that he did not know what else we were going to learn by thinking about it. Sorry, MASA.

Beyond MASA's consistently outstanding service, one of their best moves was bringing Mike on as Field Representative in Pueblo. His professionalism and commitment are undeniable assets—he should absolutely be recognized. Sincerely, Terrance and Diana Bates, Canon City, Colorado

So excited to learn about MASA! Have been telling many others about MASA, including our Primrose Retirement Community’s activity director to set up a meeting here soon.
Thank you!
Sandy Johnson

Today I attended a MASA seminar at Red Lobster. The company had sent me a postcard to attend the presentation and enjoy a free lunch. The presenter, Mr D. Brady, did quite a good job presenting all the scary stories about the possible thousands of dollars you would be responsible for from having a medical emergency that would require air or ground transportation to a hospital. He was somewhat argumentative with one gentleman who was asking some pertinent questions, and I found that off-putting. I happened to be seated at a table with 3 other women, one of whom had been to a seminar in December. She stated that she was having a problem with them billing her and that she had tried repeatedly to contact the company by phone to no avail. That, of course, raised a red flag for me. In conversation with the gals I mentioned that I noticed that the MASA literature we were given included the words Emergency Shield Plus. I told them that I recently extricated myself from receiving services from a company calling itself Legal Shield that also misrepresented itself as a legal firm. You know, once bitten twice shy. The cost of the MASA service is pricey but they promise you everything from soup to nuts. Since my red flag was already up, I went home to do a little research on the Internet and on Trust Pilot. Lo and behold I found many positive comments from folks who attended the seminars and free lunch. But I also found some not-so-positive comments from folks who actually tried to use the service. So, that really clinched it for me—of course coupled with the sour interaction between the presenter and the lady at my table who couldn’t reach the company about her billing. I looked up MASA on the BBB website and read numerous serious complaints that validate what the lady at the seminar told me today. There were also complaints that services were not provided as advertised and refunds not issued. I also had an interesting conversation with ChatGPT about my current Medicare advantage plan and the affordable co pays for emergency and non emergency for ground and air ambulance service. It appears that my current insurance and close proximity to the hospital, and non risky lifestyle do not present a real need to expend an additional $500 per year for the MASA services. So, do your homework. Read the 1-2-3 star reviews on Trust Pilot and the BBB complaints before you let the moths out of your wallet.

A very informative health care presentation and discussion.
It was clear from the beginning Masa was going to be a “must have” in terms of helping us avoid costly ambulance bills. The added benefits of Masa Emergency Shield + cover both family members and visitors. No sales pressure was a fresh relief!

The way the presenter explained everything step by step

The information given at our meeting was very good. It was enlightening to say the least and I am glad I have coverage in case of an emergency. It only takes one moment to change your financial circumstances forever. One emergency air flight can wipe out any savings the average person may have. I'm glad I am a lifetime member of MASA.

We have not had to use this service yet, but I feel very good having this as we grow older. It is especially nice since we live in a rural area so often people are flown or transported by ambulance for issues. Also, we travel a lot and it is nice to know that out of the country is included as well. It gives us piece of mind! Thank you for such a great program!

The MASA representative was outstanding. He was knowledgeable, and courteous. The follow up by the company gave me confidence that I made the right decision to join. Thanks to all.

The agent answered all of our questions.

I thought the presentation spoke for itself. I'm in the insurance sales industry and I often see client's ambulance bills. It's hard to believe what it costs to be transported. Medical transport is a particularly expensive business to be in. When it's one of my loved ones (or me) on the stretcher I want the best staff possible on the latest piece of equipment. If the insurance company declares that the transport wasn't medically necessary (or out of network) we're stuck with a bill that could bankrupt a family. We're getting older and we live in a community with a great, but limited service hospital. It's almost inevitable that one of us will end up needing the protection.

Staff was very helpful and polite

Presenter explained the Plan & Pricing in Full detail, no pressure in selling the product, it was a no pressure to sign up or not.

Not allowing the customer to choose the initial deposit date. This can be problematic for people who receives paychecks once a month and on a fixed income.

God blessed was great experience for me and my Husband THANKS God 😊

It was very interesting and knowledgeable. Mr. Craig was very helpful. Thank you, Michelle Vaughn-Weems