I purchased a Medion 65"Oled smart TV 4 years ago. The TV is hardly used only for a few hours on an evening so I was horrified to find a partially dark screen just before the world Cup. As aldi and... Voir plus
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Lisez les avis des autres
I would like to express my thanks to the Medion service department for exemplary customer service. The faulty PC was collected and returned as promised and the repair completed to our total satisfacti... Voir plus
Brand new Medion Erazer gaming notebook P15 Straight out of the box cpu is in at 70 C in idle. crank the fans to max (the sounds like a plain taking off) still the same. After a few hou... Voir plus
Luckily only paid £50 for this medion5005 phone on offer, its rubbish, started OK then one thing after another went wrong, freezing turning off at random and at one point became so hot and I MEAN hot... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
MEDION is a leading manufacturer of consumer electronics including Laptops, PC, Smartphones and household tech! It has been operating successfully for over 25 years and operates Internationally. UK partners include Argos, Very, PC World amongst others.
Coordonnées de contact
Royaume-Uni
- www.medion.co.uk
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Took 1,5 to boot up
Same here, if I could give 0 stars, I would.
Absolutely horrible experience. Had (still do, wish I didn't though) a Medion Akoya for about 3 years now, first 1,5 years everything was fine, maybe a few hiccups here and there, but then, oh boy
Notebook started having problems with booting up, constant need to update windows without actually having enough space for it - those cheap notebooks that have barely any memory so you can't update windows and it will bug you until it's last breath? Yup.
One of the only good things about it is the touch screen, that was very handy when the touch pad was acting up and you needed to scroll. But now that's not really working either :))
I've had to buy complectations to add to this lacking device. I've now got a keyboard, a mouse, and a whole memory block that I need to hook up to the machine when I'm starting it up. But wait, bonus! I know it's pretty common for computers to have 2 USB slots, but for this current set up you can see how that's not working out. I have to decide what exactly do I need to use first😂
Anyway, long story short - awful. Don't ever buy from this company. In fact, I've been researching online on what to do when this specific model doesn't power on, and guess what - it's the second google search result. I've spent 1,5 hours just now trying to boot this thing up, and miraculously it decided to work. Look up other reviews online, you'll see how this company almost scammed people, wanting them to pay repairs when the product was still under warranty.
I've never been more enraged when using an electionic product in my life. The first chance I get to buy a better computer, I'm hopping on and leaving this junk behind
Don't ever buy from them
Horrible pc
I'vehad my pc for less than a year and whenever i turn it on and for an example play a game, it lags like S**t! My laptop that isn't even a gaming laptop is better than this gaming pc!!!
I DO NOT RECOMMEND!!!!
After 2,5 years my laptop stops…
After 2,5 years my laptop stops working. Not turning on att all. It is high specification gaming laptop for £800. Warranty gone and there was a problem with motherboard. Medion/Lenovo service offer me repair for £150 (that's including new motherboard, both way shipping and all service). In return I received fixed laptop with brand new charger( in my old one something was loose inside). So in overall I'm very happy from Medion service, but on flip side why my motherboard gone down after 2.5 years? But service was quick and adviser who called me was very helpful.
Ive had my medion TV for over 10 years…
Ive had my medion TV for over 10 years never had any problem with them
My Medion all-in-one is a nice machine but
My Medion all-in-one is a nice machine but it all too often powers off for no reason. When its behaving itself it is an ideal machine. I bought it through PC World even though it is not listed on their site.
Can't find the receipt right now but it is less than two years old.
50 inch smart 4k tv from aldi online…
50 inch smart 4k tv from aldi online had nothing but trouble with it. I've had total dtv channel loss I've had picture but no sound also this morning it has frozen on and won't turn off! Spend more time turning it off at the plug to reboot than I do watching it. It's going back I'm afraid spend a bit more on a make you have heard of
Bunch of Charlatans do not buy from this Company 😤
I purchased a Medion Akoya E3222 notebook from Aldi in June 2019 and was initially pleased with the product. However, in January 2020 the top of the adapter broke off in the charging port and I couldn't get it out. I contacted after sales as there was 3 years warranty on the device & was told to see if I could prise the bit that was stuck in out and they would send me a new AC Adapter. I tried this and couldn't remove it so they said they would get a courier to pick it up for repair. They even messed this up, I took the day off and after staying in all day I contacted after sales only to be told a courier hadn't been arranged! When my device finally got to the repair centre, I received an email saying my notebook wouldn't be repaired under warranty due to customer misuse, this is what they said. After assessing your device, the repair centre has deemed that a repair cannot be completed under the manufacturer’s warranty due to the connectors being damaged by extraneous cause such as the cable being inserted the wrong way, brute force or the wrong type of plug etc.
This was the final straw so I sent my response. I am writing in response to your email below and utterly refute the comments made about why my Notebook cannot be repaired under warranty and will be taking this further. I am a 55 year old woman who knows how to look after her property and doesn't use 'brute force', insert cables the wrong way (not sure how this would even be possible!) and has only ever used the power charger provided. As I explained to Jonas, who was the first person I spoke to, I had plugged in the charger and when I came to disconnect it when it was fully charged, the charger wouldn't come out of the port on the Notebook, although it had been inserted correctly and not forced in. I was eventually able to pull it out or thought I had but part of it was still left in the charging port (as shown in the picture I sent). I tried to pull this part out as well but it wouldn't budge. As Jonas had suggested, I tried to pull it out with some pliers which didn't work and just bent it, this may be why your repair team think it had been forced in!
After toing & froing for some time and being told they could repair it for over half the price of what I'd originally paid, although not even a year old, I told them to send the device back un-repaired.
Buy from this Company at your peril as the Warranty isn't worth the paper it's written on and the After Sales Service leaves a lot to be desired!!!
You're better of saving up
You're better of saving up.
If you see a Medion laptop on a deal and thought you finally found a decent gaming laptop for an affordable price, please don't fool yourself like I did.
It is lovely (sarcasm) to see plenty of reviews going on about how fast this laptop breaks. I can't even close the lid on mine anymore, otherwise this laptop is going to fall to pieces completely. I have never dropped it, I have never kicked it or thrown the laptop at a wall, but if you looked at how it is now you wouldn't believe me.
The charger port decided to detach outside, so I can't even unplug it either. I've had to keep it in a designated spot on the desk, with the charger permanently plugged in (don't worry, I switch the mains off) and the lid up.
I warn you. Do not buy this product, do not BREAK this product.
I spent roughly £500 on a piece of fragile plastic that doesn't have the strength to be a laptop. It would've been better turned into a plastic flask for cups of coffee.
If we could give it zero stars we would…
If we could give it zero stars we would
Bought Medion TV (Aldi on line)
No sound
Screws missing for stand
Bought a Medion x5-Z8350 in 2018 from…
Bought a Medion x5-Z8350 in 2018 from Aldi so less than a year old. The case already has multiple cracks around the hinge areas and a large crack across the lid which continues to get worse no matter how careful I am with it. Very poor build quality. This laptop has turned out to be a very bad purchase.
poor build quality
poor build quality. screen has a crack without any fall etc. power issue, WOULDN'T BUY AGAIN.
Don't buy, products break fast
I've bought the Razor Gaming laptop X6603 for my school.
It stopped working 3 months after purchase. Though helpful with customer support and fixing my laptop this happened an additional 4 times! They aren't fixing my problem! I have to keep the power button pressed for over 5 minutes for it to turn on! What the fvck?
I'm about to send it back the 5th time in a timespan of little over a year. Can't recommend.
Also my plastic casing began showing fractures after very little usage.
Avoid
Avoid. Not recommended. Bought a brand new laptop for 1249.99 pound Medion Erazer X7859 from Very.co.uk. After 60 days I got a black line on the screen. Very and Medion disagree for returns just repair. How it's possible, the screen is dead after 60 days. Rubbish.
Just waist my money 1250 pound.
Avoid this brand.
Useless Helpline
Now been on hold to Medions helpline for 20 minutes and still listening to how important my call is. MICROWAVE OVEN has broken down in warranty period. Bought from Aldi, they gave me the number to Medion which no one seems to answer. Keep away is my suggestion.
Medion akoya E1225 notebook PC
This was a nice little machine till the keyboard stopped working. unfortunately it appears that the only people I can get a replacement from is Medion but they don't have any. They go on about only using the best parts. I would settle for a standard part I could buy and fit. I now have to access the machine with a USB keyboard, great!
Dont buy Medion
Dont buy Medion! I bought an Erazer x7849 and I loved it and took better care of it than anything I have ever owned and after 2 years the spacebar and the windows key stopped working all of a sudden. I thought no problem I'll buy another one and they don't have ANY. It's probably 3 year old series and they don't have the f.cking spare keyboards anymore which I believe is ridiculous. For a high-end laptop I would expect minimum to have the parts for it for a few years in case anything goes wrong. Their customer service didn't help at all just said though sh.t sorry about that but it's discontinued.
DO NOT BUY Medion.
Medion recalled E5005
In the process of dealing with Medon who recalled my smartphone E5005 in Jan 2019, duly returned and they sent incorrect replacement eg lower specifications, not equilivant as promised. So complained and they acknowledged 5004 should never have been sent out as replacement for recalled phone,
So in Feb 2019 after several calls returned 5004 to be replaced, they said although their error phone needed to be returned before new replacement could be sent.
Confirmation email 4/3/2019 item received back by Me dion, however in spite of numerous calls and emails no response to update when replacement will be sent. Promises to call me back but no calls.
Left now with no phone and no responses from Medion, who recalled original item. Obviously Trading Standards need to be infirmed about this company and their k0lack of customer service.
Would never deal with this company again and advise others to avoid at all costs.
Avoid Medion products
I contacted Medion after my 18 month old laptop became unusable. I had a Three Year guarantee so thought it would not be a problem. When the laptop crashed I consulted the local computer repair company. They looked at it and said that the memory was so small and when Windows had automatically updated it had no rom on the memory so had wiped the computer clean using space where my photos and documents had been stored. Medion said they could reinstall Windows so I pointed out that the same would happen again. The computer was not fit for purpose. They refused to refund my money and said that as I had bought it from Aldi and not directly from them there was no 3 year guarante. They refused to let me speak to a senior person. I then got onto Aldi who were brilliant. Very polite and knowledgeable. Refunded my money. No problem. Avoid Medion at all cost. Well done Aldi.
AVOID LIKE THE PLAGUE!
AVOID LIKE THE PLAGUE!! Bought a Medion Auto XS battery charger from Aldi. What a mistake!! Continued to charge until 15.1v and boiled the battery dry. Basic design fault. No 12v charger should be designed to continue charging to 15.1v as these do. Even Medions Dutch technical centre described it as 'crazy'. Medion customer service in the UK appalling. Dutch call centre staff try to help, but are hamstrung by the fools in Swindon who just want to evade any responsibility for anything. Got some recompense from Aldi whose customer service puts Medions to shame. I'm still £16 out of pocket, but Medion not interested.
I suggest others AVOID Medion at all costs!
Medion 4k smart tv
Medion 49"4k HDR Smart TV from Aldi.5 weeks since purchase So far no problems
Very good buy.
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