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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This ebike mx06 is everything I wanted for an Ebike. Sturdy construction, the welds and finish is artwork. Merx has been fantastic to do business with and I highly recommend not only the products bu... Voir plus

Noté 4 sur 5 étoiles

Product good but delivery was issue, 4 bikes all came separately over 3 weeks but happy with bikes and price

Noté 3 sur 5 étoiles

The overall delivery speed and customer service were fantastic. However, I have some concerns about the quality of the Shengmilo MX05 bike. This is my second time buying the same bike and unfortunatel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was travelling when Merkx bikes started to flood my facebook Did some research on these and 2 other bikes Some the other companies slow on uptake to reply any contact I had queries on how to bu... Voir plus

À propos de l'entreprise

  1. Magasin d'équipements sportifs d'extérieur

Écrit par l'entreprise

Merkx is Australia's favourite online electric bike store! Our ebikes can thrive in any environment, effortlessly transitioning from streets to off-road trails. Our 20" Tyres Folding E-Bikes are perfect for relaxing rides through the city, but are also equipped with the speed and aggression of an eMTB. If you'd rather an ebike you can take anywhere, try our 26" Tyres Power E-Bikes. They are masters of every terrain, boasting the highest end motor and battery on the market. Our full range includes electric mountain bikes, folding ebikes, step over and step through ebikes, commuter ebikes, kids ebikes and more! Browse our website or visit showroom in Melbourne for more details.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

66 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(66)

47 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Replacement part

A part of my bike that wasn't covered by warranty failed. (The luggage rack on the back of my S600.)
I enquired to Merkx about it and they replied that they would be happy help. The part cost me half the price of the same part on the Shengmillo site. Plus free delivery.

12 décembre 2025
Noté 5 sur 5 étoiles

Great bike, dual motor model.

Great bike, highly recommended. Not for children under 16 as they can go fast. Robust and lots of fun. Great service, quick delivery and customer support.

28 décembre 2025
Noté 5 sur 5 étoiles

Excellent service

Excellent service. All questions answered quickly. Bike delivery in 3 days by competent courier who found my tricky address. And a great bike.

28 décembre 2025
Noté 5 sur 5 étoiles

MX05

Great quality bike . Very impressed.great customer service.

17 novembre 2025
Noté 5 sur 5 étoiles

Great purchase and very happy

Im very satisfied with my Ebike purchase and the delivery to rural South Australia was on time and as promised.

The bike itself is really well made and engineered for the money !
Gear changes are smooth and the battery and power of this bike just leave you smiling .

Assembly was so much fun and I cant fault it at all to be honest ..

I have noticed tho that the 26" x 3" tyre size is quite difficult to source if you want upgrade to heavy duty thorn proof tubes and tyres....as where I reside we are plagued with Caltrop thorns .

Im hoping that the Samsung battery will sustain plenty of charges into the future as time will tell.
All in all Im a very happy customer and Ill likely purchase another one soon for my daughter this time .
Happy to recommend 👌

28 octobre 2025
Noté 5 sur 5 étoiles

I can’t wait for my bike to arrive

I can’t wait for my bike to arrive. If it is half as good as the service I received when I was enquiring about the bike, it will be a ripper! Megan was very patient with all my queries and talked me through all I needed to know about these bikes.
I am very excited to get on board and get out there with my new S700 dual motor Merkx electric bike.

17 octobre 2025
Noté 3 sur 5 étoiles

The lever for the seven speed gears…

The lever for the seven speed gear was broken in transit - pretty flimsy plastic.

The manual is very general eg when trying to remove/change the speed limit.

Delivery was prompt.

15 octobre 2025
Logo de Merkx

Réponse de Merkx

Hey Vicki, apologies for the experience. We have sent you the replacement, cheers

Noté 5 sur 5 étoiles

My bike order arrived within a week

My bike order arrived within a week, the accessories arrived 3 days later (shipped from overseas). I was kept up to date with my order by email & text by Merkz as tracking app is mediocre at best. The actual products are of a higher standard than you would expect them to be considering The price point. Very happy with my purchase & quality of products.
Paul Cunningham.

8 octobre 2025
Noté 5 sur 5 étoiles

Credit to Merkx for a very smooth transaction

Credit to Merkx for a very smooth transaction. Bike arrived quickly, was simple to put together and the riding experience ......... Awesome! The S600 is the best eBike I have ever ridden. Looking forward to doing lots of trails on this great bike!!

7 octobre 2025
Noté 5 sur 5 étoiles

S700 EBike…

Everything was no problem any issues was solved, the people who you deal with know there products,very professional willing to help, delivery was fast well boxed this is a good company.

6 octobre 2025
Noté 5 sur 5 étoiles

I took control of this bike 2 days ago…

I took control of this bike 2 days ago Putting together was very good and to set up as I required needed some help from youth but now all complete and great The equipment is very well made and sure the bike will be really great This 78 year old is going to have a great time with this bike

13 septembre 2025

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