Belinda sorted us out with new walking shoes for me and new insoles for my husband. Really helpful and cheerful assistance and everything we needed was in stock at the right size. Excellent service th... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Belinda sorted us out with new walking shoes for me and new insoles for my husband. Really helpful and cheerful assistance and everything we needed was in stock at the right size. Excellent service th... Voir plus
L'entreprise a répondu
Thanks again to Lee in Colchester who always gives such professional help and excellent customer service. Have known him many years and the whole team are great x
L'entreprise a répondu
I purchased a pair of Scarpa walking boots from Millets in Colchester last year and the stitching on the right boot had perished over time. I took them into store yesterday to discuss the problem and... Voir plus
L'entreprise a répondu
Staff ignored me . Was an effort for them to take my money . I bought wrong size but dont want to go back. They had no plastic bags . Jo Cole
L'entreprise a répondu
Écrit par l'entreprise
17-18 High Street, CO1 1DB, Colchester, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lee was helpful and honest, explained how the heiro attach item worked and was a pleasure to speak to. He set me at ease to discuss the item as i was unsure if i would look stupid. Also likes zelda, so top man!

Réponse de Millets - Colchester
As always it is very welcoming in Milletts.
Belinda served me and was very helpful, pleasant and professional. A great shopping experience.

Réponse de Millets - Colchester
The staff are very friendly and helpful but don't force or expect you to buy anything it's a great shop to browse without being pressured into buying something

Réponse de Millets - Colchester
Excellent service from the polite and friendly staff who helped me pick out a coat earlier today. They gave me advice on both the colour and size of the coat, and the pricing was very reasonable, especially for such high quality. Sophie is highly professional and very attentive. A great experience all around!

Réponse de Millets - Colchester
A lovely outdoor shop, got most of things you need, very helpful shop assistant, especially Vic & Lee at Colchester millets, always put themselves out to help and advice, from a pair of socks, walking pole to walking trousers…

Réponse de Millets - Colchester
Bought a bargain jacket in Colchester today. Great service provided by a smart, polite young man. Thankyou so much!

Réponse de Millets - Colchester
Very knowledgeable and helpful staff. Fabulous customer service.

Réponse de Millets - Colchester
Sophie, and Lindi have excellent customer service skills, both of these ladies, go the extra mile to help, providing such a friendly service

Réponse de Millets - Colchester
Millets in Colchester town centre is such a brilliant shop. I've been shopping there for over 35 years. Always such good advice and friendly, helpful service. Keep your town shops open please.

Réponse de Millets - Colchester
Staff are absolutely lovely. I was served my Gareth who fixed a tent pole for me completely free of charge!

Réponse de Millets - Colchester
Millets Colchester.
Sophie, Gareth and all other staff are amazing, They really look after their customers. They will always do their best to make sure that you have the items you need. Sophie and Gareth listen to what you need and go out of their way to help you. Give lots of advice if you’re not sure what to have when you go on a walk, or on a camping trip or any outdoor adventures. Going into the shop can be better than looking on line. If it’s not in the shop what you need. They will order it for you. Have your order delivered to your house ( most of the time the delivery will be free if you order from the shop) great customer service.

Réponse de Millets - Colchester
Great service staff always so helpful, esp manager & supervisor Sophie

Réponse de Millets - Colchester
Why can't you rate higher than a 5! Sophie and Lee are outstanding team members of the Colchester store, helped my son get kitted out for his upcoming Scouting trip. So knowledgeable and helpful. A real credit to Millets, a brand known and trusted.

Réponse de Millets - Colchester
Sophie serves me each year I come in and is always so helpful. I would recommend this shop to anyone

Réponse de Millets - Colchester
Belinda was very helpful and helped me choose the item I needed

Réponse de Millets - Colchester
Very friendly, efficient service. Happily took me straight to the correct product, despite it being an inexpensive item, so not a large sale.

Réponse de Millets - Colchester
Nice friendly looks from the staff as I entered. Easily approachable. Knowing what I wanted was no longer made I still mentioned it by name. With a whoosh one of the ladies turned on her heel and went to an area of shelving, pulled out a box and explained that it was a replacement product. No hard sell, just info. I needed another item in order to use it properly but not in stock. Not to worry another lady at the till had heard all and was already looking on the store network for availability. The upshot was that both items were ordered for home delivery. Bosh! Many thanks Sophie and Lindy. A pleasure doing business.

Réponse de Millets - Colchester
I had an urgent need for socks as i had managed to neglect my feet when leaving Derby at 10am this morning!
Belinda was extremely helpful, even de tagged and facilitated my sliding my fresh cotton attire onto my incredibly sweaty tootsies! I did feel like cinderella due to her kind nature
Thank you Belinda. Excellent service!

Réponse de Millets - Colchester
Mandy was extremely helpful when we were shopping for equipment for a uni trip to South Africa, without putting any annoying pressure on us to buy. Very adept member of staff. Very pleased with our experience and our purchases. Also a shout out to the lovely young man on the counter in the afternoon (we went back because we forgot to buy a jacket) who was very friendly and helpful, despite the fact we ran out of time and had to rush off to get our train. Very positive experience all round.

Réponse de Millets - Colchester
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.