Millets - Colchester Avis 

1 330
TrustScore 5 sur 5

5,0

17-18 High Street, CO1 1DB Colchester, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Belinda sorted us out with new walking shoes for me and new insoles for my husband. Really helpful and cheerful assistance and everything we needed was in stock at the right size. Excellent service th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thanks again to Lee in Colchester who always gives such professional help and excellent customer service. Have known him many years and the whole team are great x

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased a pair of Scarpa walking boots from Millets in Colchester last year and the stitching on the right boot had perished over time. I took them into store yesterday to discuss the problem and... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Staff ignored me . Was an effort for them to take my money . I bought wrong size but dont want to go back. They had no plastic bags . Jo Cole

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Colchester

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • 17-18 High Street, CO1 1DB, Colchester, Royaume-Uni

  • 01206 574615

5,0

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(1 330)

5 729 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

It was an incredible experience

It was an incredible experience, Belinda was really nice and she was so helpful with everything

5 juin 2025
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very helpful member of staff

Very helpful member of staff, Lee. Helped us chose a camping seat and found 6 of our choice in the storeroom. He ordered another 6 chairs and had them sent to our house. He checked for promotions and offers. Funny too.

4 juin 2025
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very very helpful staff (Lee)

Very very helpful staff (Lee). Helped me get a right size trousers for my daughter and also Lee gave discount for DofE , which I was not aware of. Helped me get a summer sleeping bag. I'm very satisfied with the purchase and the helpful attitude of the staff.

1 juin 2025
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great shop, plenty of bits I needed

While in town though I would try my luck
With some air beds was helped by Sophie
I also was able to get bug spray and other bits had great advice and everything I wanted plus more.
But now thinking about a jumper I was looking at 🫣

2 juin 2025
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Bent camping tent pole

Had a bent camping tent pole that I've been running around like a headless chicken to fix at other shops - with no success.
Then Brought it in to Millets today,
Met Gareth who was the right man for the job. He sorted it out in no time. Quick, efficient, and friendly! Thank you Gareth!!!!

2 juin 2025
Avis spontané
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Réponse de Millets - Colchester

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Friendly, helpful and informative.

16 mai 2025
Avis spontané
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Réponse de Millets - Colchester

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent friendly service from all…

Excellent friendly service from all staff.

16 mai 2025
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Top Service

Wanted a pair of walking sandals. Belinda served me, she was very helpful and gave good advice, all with a friendly attitude.

10 mai 2025
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Sophie was brilliant and knowledgeable…

Sophie was brilliant and knowledgeable with regards to walking boots and I was sorted quickly and painlessly! Very happy with my purchase. Thank you

14 mai 2025
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Noté 5 sur 5 étoiles

Wonderful staff, great prices, always clean and tidy!

It will be my first time camping, this Summer. I've been going to Millets for supplies and the store is always tidy, the stock is reasonably priced and the staff are all friendly. It was my second time buying from Sophie. The first time she helped me with my hiking boots and this time, she was just as patient and kind. She knew the layout of the shop well, and recommended different products for my query on comfort while hiking. She is a wonderful member of the team. I can't recommend her enough. :)

14 mai 2025
Avis spontané
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Réponse de Millets - Colchester

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Made two recent visit’s to Millets…

Made two recent visit’s to Millets Colchester and was served by Robert on both occasions he was very polite and helpful.
I purchased a pair of Dunlop Wellington boots which had to be ordered as not having my size in stock. Great value for money and very comfortable.
Also purchased a pair of cotton shorts also very comfortable.
Both items were sold at a promotion price too.

24 avril 2025
Avis spontané
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Réponse de Millets - Colchester

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Always come into this shop

Always come into this shop, Sophie, Gareth and Lindy are always very helpful

29 avril 2025
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Helpful staff

All the staff in Millets are very helpful and kind. Belinda (colchester shop) was very helpful even tried to find me a cheaper version of the product I had purchased.
I will be very sorry to see the shop go. I shop in Millets quite often.

26 avril 2025
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Brilliant service from both Sophie and…

Brilliant service from both Sophie and Mand

25 avril 2025
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, above and beyond. Salesman Robert was very friendly and knowledgeable. Thanks very much,
Matt

21 mars 2025
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Nice experience

Staff, especially Belinda, were really nice and helpful. With their help me and my partner could find everything we needed really quickly. We really enjoyed the experience

8 mars 2025
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very knowledgeable staff

The store is very convenient for me in the town centre. It has a lot of different items packed into a small space, everything from clothing, footwear to camping needs. What really keeps me shopping here? - the staff. Both my boys are doing DOE expeditions and the staff have a wealth of advice and knowledge of what I need to buy. Their advice has been invaluable to me!

27 février 2025
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent help and customer service…

Excellent help and customer service from both Rob & Sophia today. First class. Keep up the good work! 👍🏻

8 mars 2025
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Millets in Colchester had a sale on

Millets in Colchester had a sale on - great bargain on my favourite North Face hiking shoes. Belinda was great - friendly and terrific service.

28 février 2025
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

My 13 year old is travelling to South…

My 13 year old is travelling to South Africa for world Experience, helping out at the Orphanage in Etswatini, we came to Millets in Colchester, we was after some hiking trainers and a ruck sack, we found lots of other things he would need, like leaf, soap and leaf shampoo small packaging, Robert who was serving was very helpful, with the the boots, which ones were waterproof, and camping ideas of what he might need. Thanks Robert.

1 mars 2025
Avis spontané
Logo de Millets - Colchester

Réponse de Millets - Colchester

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

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