When I entered the store I was immediately pounced on by a lady who shouted at me as I walked in and made me feel as if I I couldn’t come in unless there was something specific I wanted, no just com... Voir plus
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Lisez les avis des autres
I’ve always liked Millets. The Middlesbrough branch is staffed with friendly and courteous staff and I made a point of purchasing my winter coat there, on purpose, because the staff are always frien... Voir plus
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My first visit to Millets in Middlesbrough was very good. Jack was very enthusiastic and the added bonus of someone with practical knowledge meant Jack had lots of great advice on the items I was look... Voir plus
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I popped into the Middlesbrough store today to see if they had any warm hats as it was baltic today. I popped in and saw a lovely beanie that was on sale. I was served by Jonny who was very helpful an... Voir plus
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À propos de l'entreprise
- Magasin de vêtements et d'articles de plein air
- Magasin de vêtements de sport (activewear)
- Magasin de sacs et de valises
- Magasin de matériel de camping
À propos de Millets - Middlesbrough
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Coordonnées de contact
48 Linthorpe Road, TS1 1RA, Middlesbrough, Royaume-Uni
- 01642 061626
4,9
Excellent
331 avis
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Excellent service!
I popped into the Middlesbrough store today to see if they had any warm hats as it was baltic today. I popped in and saw a lovely beanie that was on sale. I was served by Jonny who was very helpful and friendly. I noticed post sale that I appeared to have been charged more than the display price. I asked Jonny about this and like a flash he confirmed the correct price and refunded me the difference. He made the experience really pleasant and I appreciated it. Thanks Jonny.
16 janvier 2023
Avis spontané
Réponse de Millets - Middlesbrough
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Millets Customer Care Team
I’ve always liked Millets
I’ve always liked Millets. The Middlesbrough branch is staffed with friendly and courteous staff and I made a point of purchasing my winter coat there, on purpose, because the staff are always friendly.
I’d seen the same coat in another superstore close by, but the decision came down to the personable staff and so I hope somehow this feedback reaches the team in Middlesbrough.
Well done.
29 décembre 2022
Avis spontané
Réponse de Millets - Middlesbrough
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Staff really helpful
Staff really helpful. Goods in correct size were not
In stock but staff offered to order them on line for free delivery. Goods were delivered next day. Brilliant service.
21 décembre 2022
Réponse de Millets - Middlesbrough
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Great service from Sam
Great service from Sam. I went in just looking at ideas for a coat and Sam explained lots of the features and benefits of some of the coats, he also showed me what was in the sale so I got some great deals. I came out with a coat, gloves and some socks. Great service and very knowledgeable, I will shop there again for sure.
29 décembre 2022
Avis spontané
Réponse de Millets - Middlesbrough
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Middlesbrough shop is a delight to go…
Middlesbrough shop is a delight to go in. So helpful every visit, pleasant and courteous. Served by Johnny today and it was over and above service
12 décembre 2022
Avis spontané
Réponse de Millets - Middlesbrough
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Great products and excellent service…
Great products and excellent service from the helpful and friendly staff. Would definitely recommend and revisit the store
15 décembre 2022
Avis spontané
Réponse de Millets - Middlesbrough
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Really helpful and know everthing about…
Really helpful and know everthing about the products they sell
19 décembre 2022
Avis spontané
Réponse de Millets - Middlesbrough
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Got everything I came in for and the…
Got everything I came in for and the lad with the bright blue and red hair was helpful in tracking down the stuff I couldn't find.
Really nice staff who know their products.
18 décembre 2022
Avis spontané
Réponse de Millets - Middlesbrough
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Very good knowledge of ice grippers for…
Very good knowledge of ice grippers for shoes shown by Jack . Excellent, polite service , thank you .
16 décembre 2022
Avis spontané
Réponse de Millets - Middlesbrough
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Great Service
The service I received was great, Jack was very helpful, friendly and went above and beyond to help me find what I was looking for.
14 décembre 2022
Avis spontané
Réponse de Millets - Middlesbrough
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
I was served by a very helpful and…
I was served by a very helpful and polite young man called Joe today.
A credit to your company.
But please make your shop in Middlesbrough warmer as I was cold trying a coat on...so the poor staff must feel it too!
13 décembre 2022
Avis spontané
Réponse de Millets - Middlesbrough
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
My first visit to Millets in…
My first visit to Millets in Middlesbrough was very good. Jack was very enthusiastic and the added bonus of someone with practical knowledge meant Jack had lots of great advice on the items I was looking for as well as other items I had queries about but didn't need straight away. I got shown a few different products and there was no pressure in deciding. I will definitely be back.
5 décembre 2022
Avis spontané
Réponse de Millets - Middlesbrough
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Welcoming and friendly staff
Welcoming and friendly staff. Served by Jacqueline who was really helpful and also other member of staff with pink and blue hair. Sorry didn't catch his name. Explained offers clearly and helpedme select the perfect Xmas present for my mam. Thank you 😁
7 décembre 2022
Avis spontané
Réponse de Millets - Middlesbrough
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Excellent service
Excellent service, Jonny was really helpful and friendly, we got everything we needed, thank you :)
5 décembre 2022
Avis spontané
Réponse de Millets - Middlesbrough
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
I visited the store yesterday
I visited the store yesterday and was helped by an assistant called Jack he was so helpful unfortunately they didn’t have the size I needed so he offered to ring another store .I couldn’t fault his customer service .
25 novembre 2022
Avis spontané
Réponse de Millets - Middlesbrough
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Great deals and excellent service
Jack was especially helpful advising on shoes and waterproof liquids for washing jackets and trousers. The Black Friday deals were also too good to miss. Not sure if Oder number below but receipt number was 00492-1-80408 if it helps.
19 novembre 2022
Avis spontané
Réponse de Millets - Middlesbrough
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Very helpful
Very helpful service from Sam when selecting walking boots.
18 novembre 2022
Avis spontané
Réponse de Millets - Middlesbrough
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Visited the store yesterday
Visited the store yesterday. Nothing was too much trouble for the staff. Served by Joe who was very helpful and a great attitude 👍
15 novembre 2022
Avis spontané
Réponse de Millets - Middlesbrough
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Easy exchanges
Ordered a jacket online-too small, so returned it to a local store, I was expecting a refund , but I saw the jacket in store in a larger size, I asked if I could exchange and the helpful man said of course and if it still didn’t fit I could take it back for refund. Very easy to do and very helpful and polite staff. I will shop here again.
12 novembre 2022
Réponse de Millets - Middlesbrough
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
my New go too shop
I was served by Jonny lovely guy been a few times been lovely every time my new go to shop x 😊
28 octobre 2022
Avis spontané
Réponse de Millets - Middlesbrough
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
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