Millets - Uckfield Avis 

740
TrustScore 5 sur 5

4,9

136 High Street, TN22 1QR Uckfield, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely amazing staff, so lovely, thoughtful and helpful especially Phoenix. She taught me more in 10 minutes about hiking shows then I’ve learnt in my whole life.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went to get hiking shoes for my eldest son. Isaac was the assistant we talked to and he quickly got the right size and gave good advice for the fitting. Very professional yet easy to talk to. I always... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I left a review for Ben at Uckfield Millets yesterday and I’m now leaving one for Isaac. So I had order two different size Merrell walking shoes and had them sent to Uckfield store to try on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went in to purchase my husband a pair of walking trainers. We were served by Josh and who was very helpful, chatty and did not mind getting several pairs of different sized shoes out for my husband t... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Uckfield

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • 136 High Street, TN22 1QR, Uckfield, Royaume-Uni

  • 01825 701176

4,9

Excellent

TrustScore 5 sur 5

740 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(740)

5 217 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ben was very helpful and knowledgeable…

Ben was very helpful and knowledgeable explaining about the different kinds of boots available for my needs. I would recommend Millets in Uckfield.

13 octobre 2025
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

From Lynds Hills

From Lynds Hills - Simon was exceptional, he went the extra mile as I was suffering from Lymphodema. My feet were badly swollen and Simon found a pair of Peter Storm sandals to fit me. Simon was very, patient, helpful and knowledgeable. Thankyou.

7 octobre 2025
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great friendly and helpful store

Great friendly and helpful store - particularly Simon and Phoenix. Thankyou.

7 octobre 2025
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent service as usual.

The staff are always friendly and helpful. I bought some new hiking boots and was served by Phoenix. She gave me very good advice and made sure that the fit was absolutely right. Phoenix was very knowledgeable, and also gave me a good tip on correctly adjusting walking poles. We wish Phoenix all the best as she goes off to university.

18 septembre 2025
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

I was looking to buy hiking boots for…

I was looking to buy hiking boots for myself and my daughter today. We spent a long time trying on the different brands and sizes. Andy was very knowledgable about all the boots and patiently helped us to find the right ones. It was lovely to have great customer service.

20 septembre 2025
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service

I always have great experiences at the Uckfield Millets, but today the service was exceptional. I struggle with ongoing foot issues and needed new hiking shoes. Rocco, a member of staff, took the time to really listen, recommend the right options, and even showed me how to lace the shoes differently to reduce pressure. Thanks to him I left with the perfect pair and a lot more confidence.

Friendly, knowledgeable staff and consistently excellent service, this branch is a credit to Millets.

20 septembre 2025
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Noté 5 sur 5 étoiles

Walking boots

I went into the shop to get some walking shoes for my holiday in Dorset. Phoenix was very knowledgeable and helpful. I was also directed to the different types of socks. Both walking boots and socks worked out perfectly when we walked along the cliffs, pebble and sand beaches.

26 août 2025
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Noté 5 sur 5 étoiles

I needed some new walking boots and…

I needed some new walking boots and Isaac was very helpful with choosing the right boots for my requirements. He was polite and knowledgeable.

6 septembre 2025
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

I was looking for a pair of walking…

I was looking for a pair of walking shoes and was superbly advised by Phoenix on the shoe size to select for the shoes I had chosen. It was a size bigger than I would usually take, but Phoenix assures me that they will be comfortable especially once the feet get warm. Sadly Uckfield will be losing Phoenix to university, hopefully one of Millets sister shops will be able to offer her employment.

3 septembre 2025
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Thanks for giving us a 5 star review.

It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Millets Customer Care Team

Noté 5 sur 5 étoiles

Uckfield branch

All three members of staff in the Uckfield branch were so helpful. Was returning a pair of walking boots for the second time and towards the end of the guarantee , so feeling rather uncomfortable about returning them . But there was no need , very happy to help and exchanged my boots even though I had misplaced my second receipt!

2 septembre 2025
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent service and advice

Phœnix was extremely helpful and offer practical advise. Her manner was courteous and friendly.

1 septembre 2025
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Review more about staff

Review more about staff - namely Simon - with regard to boot fitting- went in randomly as needed new boots - he was super knowledgeable & helpful & I am very pleased with my first pair of boots - went back - specifically when Simon was available for a second pair of every day boots - spot on ! thanks

28 août 2025
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Friendly and knowledgeable

Great support for us this afternoon with our walking boot mission. Very friendly and knowledgeable. Got the sizing and fit sorted quickly. Thanks Phoenix, fantastic!

30 août 2025
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great service, great prices

Great knowledge and assistance from shop assistant, Phoenix.

21 août 2025
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Isaac was very helpful finding me a…

Isaac was very helpful finding me a pair of walking boots I Will definitely come back to buy my next pair of boots with you

17 août 2025
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Outstanding service and knowledge from Millets Uckfield

Simon and the team were amazing. With my desert trek 3 months away, Simon provided invaluable information and advice from footwear to water bottles, breathable hats to sun protection and cooling techniques. You should get him to give a talk at the Adventure Travel Show. Amazing service and a really down to earth and friendly guy!

16 août 2025
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Noté 5 sur 5 étoiles

A great experience today with Rocco

A great experience today with Rocco, buying walking boots and other walking gear. Rocco was super-friendly, really listened well to what I wanted, and bothered to get a footwear specialist colleague in, to check I'd got the right choice and size of walking boots. Very happy with the highly professional, personalised and relevant service I received. Also, good technical advice on the other clothing. Extra pleased that was able to get some great prices in the current sale. Thanks very much!

16 août 2025
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Noté 5 sur 5 étoiles

Simon is a gem

Simon is a gem, he really knows what he’s taking about when it comes to hiking and outdoors.

15 août 2025
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Pam gave very professional advice with…

Pam gave very professional advice with a smile 😃

5 août 2025
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Noté 5 sur 5 étoiles

Went into store to purchase new boots

Went into store to purchase new boots. Very pleasant young man called Isaac served me. Very knowledgeable and helpful. Thank you.

27 juillet 2025
Avis spontané
Logo de Millets - Uckfield

Réponse de Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus