We needed to buy some equipment for my son's school trip to Norway. Not knowing anything about what was needed we went into the Worthing store to get some advice. Shaun was so knowledgeable and help... Voir plus
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Lisez les avis des autres
Dan and Jude were really helpful and knowledgeable when I was looking to buy new kit last-minute for a hiking holiday in the Dolomites. They listened well, gave me time, and the boots and socks they r... Voir plus
L'entreprise a répondu
Fantastically helpful team as always its such a shame that this store is going not sure what ill do for my outdoors needs!
L'entreprise a répondu
The courier left out side the flats and I live on THE 14th floor and had gone before I get the courier photos I rang them AND TRIED TO LET YOU KNOW BUT GOT NO WERE
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements et d'articles de plein air
- Magasin de vêtements de sport (activewear)
- Magasin de sacs et de valises
- Magasin de matériel de camping
À propos de Millets - Worthing
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Coordonnées de contact
78 Montague Street, BN11 3HE, Worthing, Royaume-Uni
- 01903 256162
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Great customer service from Dan
Great customer service from Dan, who was helpful in finding the item I needed (very large sports type bag) and demonstrating its functionality. Also made sure that I got my blue card discount. All in all a great service.
3 juillet 2026
Avis spontané
Réponse de Millets - Worthing
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Choosing a rucksack
Dan was really helpful and honest in helping me choose a suitable rucksack and some other bits for my sons DofE trip and had good knowledge of the products.
1 juillet 2026
Avis spontané
Réponse de Millets - Worthing
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Helpful advice and friendly staff
1 juillet 2026
Avis spontané
Réponse de Millets - Worthing
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Knowledgeable staff
Knowledgeable staff. Friendly welcome. Had exactly what I wanted (walking shoes). Gave advise re breaking them in. Good price. Thanks Shawn and team at worthing branch. Will come back again.
28 juin 2026
Avis spontané
Réponse de Millets - Worthing
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Staff were engaging
Staff were engaging, humorous, speedy and made the whole shopping experience an fluid experience
23 juin 2026
Réponse de Millets - Worthing
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Dan was brilliant
Dan was brilliant. Very friendly and helpful. Go see him with all of your Millety needs!
27 juin 2026
Avis spontané
Réponse de Millets - Worthing
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Thank you Dan from worthing shop
Thank you Dan from worthing shop. Another very good experience. Nice to be served by someone with a smile.
27 juin 2026
Avis spontané
Réponse de Millets - Worthing
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Rucksack Bargains
Went in looking for a work rucksack and although the type of/ configuration of pockets wasn’t on any of the bags I saw, what I did see were a crate of Eurohike rucksacks 25L which were well made and with a decent amount of pockets and areas for drinks, chargers etc. These were £10 each, staggering value. The team in store were polite, engaging and knew their store and goods. Great shopping.
25 juin 2026
Avis spontané
Réponse de Millets - Worthing
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Shop layout makes it easy to find what…
Shop layout makes it easy to find what you are looking for, pleasant to shop. Dan is a cheerful & helpful sales assistant.
23 juin 2026
Avis spontané
Réponse de Millets - Worthing
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Millets Customer Care Team
The staff were singing as I walked in
The staff were singing as I walked in. Happy staff....happy shop!
I was looking for shoes in a specific size/colour. Dan went to the storeroom and found exactly what I was after.
Thankyou
23 juin 2026
Avis spontané
Réponse de Millets - Worthing
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Friendly welcome into store and shown…
Friendly welcome into store and shown what l was looking for
23 juin 2026
Avis spontané
Réponse de Millets - Worthing
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Top tier customer service
Top tier customer service from the moment my foot entered the store. Couldn't ask for more helpful staff especially Dan.
20 juin 2026
Avis spontané
Réponse de Millets - Worthing
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Outstanding knowledge and service from…
Outstanding knowledge and service from Jude today - he knew the product (walking shoes and head torches) inside out, listened carefully to my requirements and came up with the goods. An unprepossessing shop from the outside but gold dust within. 5 stars!!
20 juin 2026
Avis spontané
Réponse de Millets - Worthing
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Really friendly
Really friendly, helpful and knowledgeable staff. Thank you for your advice. Definitely will be returning.
19 juin 2026
Avis spontané
Réponse de Millets - Worthing
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Dan was really helpful ensuring I got…
Dan was really helpful ensuring I got the discount I was entitled to thank you so much
12 juin 2026
Avis spontané
Réponse de Millets - Worthing
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
I was not harassed into buying any…
I was not harassed into buying any particular trainers by Dan who served me. He was very efficient in getting the right size and fit to suit me. Excellent customer service. Many thanks.
16 juin 2026
Avis spontané
Réponse de Millets - Worthing
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Great shop for all your outdoor gear
I've been served by Shaun the last couple of times I've been to Millets in Worthing. He is very polite, very helpful and knowledgeable.
Millets stock a good range of outdoor gear.
A great place to get your getaway equipment.
16 juin 2026
Avis spontané
Réponse de Millets - Worthing
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Fantastic customer service
Fantastic customer service, popped in for a new rucksack and was sorted out within 5 minutes! Dan was friendly, knowledgeable and great to talk to. Definitely stop by this shop if you need some outdoor gear. Cheers Dan!
15 juin 2026
Avis spontané
Réponse de Millets - Worthing
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Bought a couple of smart camping chairs…
Bought a couple of smart camping chairs from their “buy one get one half price”range. Great selection and great value. Dan and his colleague were extremely helpful.
15 juin 2026
Avis spontané
Réponse de Millets - Worthing
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Helpful staff
We have visited twice for my sons Duke of Edinburgh equipment and staff have been so helpful and knowledgeable.
Shaun has helped both occasions and another staff man today and a lady on the last visit I’m sorry no names but all so willing to assist.
13 juin 2026
Avis spontané
Réponse de Millets - Worthing
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
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