Mirror Fit Ltd Avis 

475
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Recently created a home gym in our back garden (a garden hub/cabin). Used Mirror Fit to install 5x mirrors (5 foot by 3 foot). Did a totally fantastic job. Great communication and advise (I don't bu... Voir plus

Noté 5 sur 5 étoiles

Great service and perfect fit mirrors I needed some mirrors for my IKEA wardrobe doors and found Mirror Fit Limited online. I sent them my measurements and within a week I had my custom mirrors d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered a large mirror for a space in house. Ordered via website. Customer services confirmed delivery & driver when en-route. delivery received . Be aware as stated on website no packaging, but t... Voir plus

Noté 1 sur 5 étoiles

Not great customer service, don't give any tracking on delivery so was out when it arrived, was a big mirror left outside my house not even in any packaging just the mirror (no box no wrapping nothing... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

475 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(475)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Highly recommended by Interior Design company

We are an interior design company, we have used mirrorfit for over 10 years & from concept to completion they are absolutely excellent. Having used other companies previously & realising how wrong fitted mirrors can go, we wouldn’t use anyone other than mirrorfit now. Fast quotes, competitive prices, on time installation and outstanding customer service. Nothing is ever a problem, we would highly recommend them & couldn’t be happier with the service & mirrors provided. 5*

14 juin 2018
Avis spontané
Noté 1 sur 5 étoiles

Avoid. Despicable company.

This company never ceases to amaze me! Their abuse, stalking and harrassment I hope just goes to confirm what they are like! I only came here to leave a perfectly honest review, as I have with all other reviews. Not only am I not a liar, but if I couldn’t prove something, I wouldn’t say it?!
Original review was just to state that the Google blurb lies: “offering 24 hour UK delivery.”
They don’t offer 24 hour U.K. delivery.

Rather than just apologise and rectify the problem, Mirrorfit instead lies multiple times, reporting the above post as “slanderous”, which is not only ironic - as in saying it is slanderous, they have been slanderous - but it is the exact opposite of - simply the truth, clearly something they can’t handle - and then by saying I had never been a customer of theirs. Disappointing customer service to say the least. Frankly glad they don’t offer what they say they do or I’d have purchased from a company that deems it fit to harass customers. Shocking. Really tired of companies that provide poor service just lying and saying “never been a customer of ours” when they don’t like an honest review. If I had never been a customer how would I know who they are to leave a review?! And why?! Such a disgrace. I am astounded at their continued harassment of me below. If I had not been a customer this review would not be allowed as per Trustpilot guidelines. I can prove they are liars. Also not sure why they are on Trustpilot if they can’t handle honest reviews! Their behaviour is disgusting and unacceptable.

They then chose to harass me via email, confirming I had indeed been a customer of theirs, and yet, laughably, they still comment below that I’ve never ordered from them! An absolute joke!

Well within my rights to report this within a review having spent ages on their site, been about to checkout only to discover they DON’T deliver UK wide as advertised. Most people tend to leave reviews more when they’ve had a bad experience, and generally only when I’ve had an outstanding experience will I review/share on social media to encourage others towards decent retailers!

In correspondence they don’t use couriers because they apparently kept “breaking” mirrors - something you’d claim back from the courier company, but having read other reviews it’s clear why they kept breaking - as they aren’t packaged securely!!!?!
Found a cheaper, better company anyway so thank goodness they’d been so awful! Man am I tired of having to advise decent customer service to companies - unpaid!

Hopefully their ridiculous, lying response below is enough to ensure no-one else uses this company, and they go bust.

8 juin 2018
Avis spontané
Logo de Mirror Fit Ltd

Réponse de Mirror Fit Ltd

Never ordered from us. Just a note to other companies. If this woman orders from you, or as us attempts to tell her No. Known in the trade as a serial complainer. 1 star reviews have been left for the following companies on trustpilot by this serial complainer. She must have alot of time on her hands , they go as follows.

OCADO

VIRGIN ATLANTIC

VIRGIN HOLIDAYS

TRUSTPILOT (IRONIC)

EBAY

JOHN LEWIS

DUNELM

BOOTS OPTICIANS

PRETTY LITTLE THINGS

PERSONLISED GIFTS ENGRAVED

MOBILE CASHMATE

JLOFF HUNGERFORD

LAKELAND

EVERYMAN RACING

APPLIANCES DIRECT

TOP CASHBACK

SPA BREAKS

LOVE LEMONADE

LSA INTERNATIONAL

RCIB

JOULES

So all in all most of the UKS best known companies. Avoid

Noté 5 sur 5 étoiles

Very straight forward and helpful.

Very straight forward and helpful.
I'm a Dad creating a dance studio in the garage for my daughter.
Queries answered to help me make my choice.
Delivery guy very practical and helpful.
Happy daughter = happy me.

23 mai 2018
Avis spontané
Noté 5 sur 5 étoiles

Ordered a mirror from Mirrorfit....

Ordered a mirror from Mirrorfit..... no hassle easy to use website..... driver extremely helpful in liaising with us re delivery. Mirror itself was high quality and looks great. Will be using these folk again for sure. Highly recommended

19 mai 2018
Avis spontané
Noté 5 sur 5 étoiles

A really cost effective solution

A great and easy ordering process. Local glazier had. Quoted us £500 to change the mirror but £48 plus packaging and an hour transferring the fittings made this such a worthwhile venture.
Would certainly recommend and use again.

18 mai 2018
Avis spontané
Noté 5 sur 5 étoiles

Really pleased !

Easy online ordering process, mega quick delivery, deliver driver was really good, left it somewhere safe after calling me. Fit perfectly and looks brilliant thank you !

25 avril 2018
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Excellent, quick and good value service.
Prompt delivery, with great notifications about when the mirror would be delivered.
Only minor point was that I subsequently discovered a small flaw / damage to one of the mirror edges, but I was able to orientate the mirror to hide this during the installation.
Overall - a great service, good value and quick turnaround.

19 avril 2018
Avis spontané
Noté 5 sur 5 étoiles

I've ordered two mirrors from them in…

I've ordered two mirrors from them in last 3 years, also I asked them for advice about mirrors via email, they responded promptly. Excellent service, good price and mirrors quality, will purchase from them again.

19 avril 2018
Avis spontané
Noté 5 sur 5 étoiles

Mirrorfit - Great Service

Mirrorfit’s prices are great. They quickly made and delivered my mirrors and the delivery driver Daniel was friendly and helpful bringing everything in to the house. Would definitely recommend and will use again!

29 mars 2018
Avis spontané
Noté 5 sur 5 étoiles

Great Mirror, Great Delivery!

Mirrorfit were helpful when ordering and so was Daniel the delivery driver. Dan was very careful when delivering the mirror to my house by negotiating the stairs and corners with ease. Would happily recommend. 5 Star ordering, 5 Star delivery!

20 mars 2018
Avis spontané

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