Miyagi Avis 

The things I have learnt about myself, my relationship with food and how I need to look after my body in just the first month has been beyond words can explain! At the start I just seemed to think I needed to lose weight for my health, I didn’t realise that in the 42 years I’ve been alive, I’ve caused more damage not just physically but mostly mentally. Those awful saying’s, I’ll start tomorrow or I’ll make up for it next time, had consumed me, and were always my go to when I fall off the wagon, and I never realised it was my safe way to give into the guilt of failure. In the first month of joining the team and starting this marathon, I’ve learnt more about how mindset and positive thinking is one of the most important things that will help changes stick, and the people I’ve spoken to or watched their posts and videos, have helped me to understand the issues I’ve faced my whole life. I’ve only just started and have already started seeing some changes that will benefit not only myself, but my family, and it’s only the beginning. I’m so excited to see what’s next.

Everyone I've spoke to has put my mind at ease. It's a 2way street you get what you're willing to put in and take away from each encounter you have.
At the end you can have all the tools but if you don't engage it won't work. It's up to you!

The Miagi Heart Smart Australia experience suits my needs perfectly. The calls are reminders for me to stay on track with my recovery and health forming new habits. I have not been able to do this on my own as I have been trying. The tools are there within the program for me to access as best as I am able. The Zoom calls give me someone to be accountable to. I share my progress, take on suggestions making them my homework which helps set new patterns in my mind.
The progress call gives me the opportunity to speak my mind, recall my journey and write notes to add to my journal. Miagi is giving me the support I wished I had in the past as I tried to help myself. At the end of this my intention is to have a habit pattern that will sit comfortably with me as I experience my older self. I am so glad I signed up and so grateful to all the amazing staff.

This 6 month health program is for a change of lifestyle. It is different because you have a dietitian consult every fortnight to help you set up doable goals for the fortnight, give you tips on food and setting up new healthy habits that change your mindset towards food. This human interaction helped me monitor my progress every fortnight and applying what I have learned changed my relationship with food for life. I have been on so many weight loss programs but so far my weight loss in this program is the one that I have maintained for more than three months.

And this program is not focused on weight loss alone but on changing your habits towards food and healthy living , the weight loss is a bonus.

I joined the program because of health issues of being prediabetic, obese, having a fatty liver and high cholesterol. After 6 months, I finished the program with normal blood sugar, normal liver enzymes and my Triglycerides at 1 with a bonus of losing 12 kgs. (The evidence is in the results of your blood tests taken at the beginning, middle and end of the program.) To me, that is fulfillment of my health goals so I continue to do what I have done.

It was a free range education where all the tools are given to you (documents to read, videos to watch, live shows, a Facebook Support Group) and you have to put in the effort to apply them. I love that you are not given a set of weekly recipes to follow but you are given the freedom to choose the recipes. At the end of the program, you know what you like and you learned what works so you still continue with them after the program.

It is your effort and change in mindset towards food and healthy living that will make this program a success.

I am so happy that I found a program that helped me establish a new healthy lifestyle. It worked during the program for 6 months so I will continue to do it forever.

I love the weekly live show "Ask the Doc" of Dr Ross Walker who is a cardiologist with vast experience and knowledge. I have learned a lot about having a healthy heart and living a happy and healthy life.

I love the Facebook support group where members share their highs and lows. It helps with social interaction because you are part of a community for health improvement.

So the program is a yes for me.

Started the Heartsmart program in June 24 with some trepidation as wasn’t sure what I would get from it. I have never been on a diet before nor needed medication for cholesterol or blood pressure etc. So in June when I was put on a cholesterol reducing statin, I also came across the Heartsmart program on FB. As such I thought it time to put some science around how to lower my cholesterol and reduce some weight. Heartsmart provided a great insight in how to address both issues for me. These came via a wealth of short videos from Dr Ross Walker, covering a wide range of topics, and the program dieticians as well as monthly video catch ups with a dedicated dietician.
All the above measures keep you focused on eating better and smarter and by also picking up a bit more exercise has lead to a 8kg weight reduction as well as significant drop in my cholesterol levels. This has also contributed to a better blood pressure.
I compare myself to a friend who has similar issues but has not been able to use the tools available from the Heartsmart program. Unfortunately after a good start by my friend to reduce cholesterol and blood pressure, things have gone in the wrong direction for them. I believe Heartsmart is the difference as provides participants with the right tools and support to assist you in eating smarter, rather than guessing.

At the beginning my feelings were very mixed - being very unsure, almost afraid of what I was letting myself in for…. But the Jump Start program helped me highlight my reasons for joining and at the same time assess the reality of my goals.

Very straight forward and simple to understand. No major changes and small step by step approach to a full and healthy life

The Miyagi program offers a heap of support and encouragement to get out of a rut and get on with a healthy and happy lifestyle.

Their plan with all the available resources set you up for life with their meal plans and valuable information. Very friendly consultants who had very good product knowledge, therefore quick answers on just about everything, lifestyle and diet. Also they were very understanding with the challenges we all face.

Abundance of information to help guide you through a more healthier way of life. Great tips, docs and tools on habit breaking and mindful choices both mentally, physically and food related. Mind Coaches and Dr Walker advice is great. The Dietitians are young, dedicated and informative. Like any health program you need time, plan and commitment to it, it is not a miracle program. You do need consistent dedication to learn and absorb, otherwise a waste of your money and resources.

It's been 12 months since I commenced my 6 month program with Miyagi. The dietitian coaching sessions were very helpful in keeping me on task and gave me plenty of tips on healthy eating and encouragement to exercise. Best of all it gave me ownership of the lifestyle changes I made, so since completing the program, I haven't returned to my poor habits. I have continued to maintain my new weight, especially good over winter when I used eat lots of comfort food and hibernate from exercise.

I joined October 2023 after being bamboozled by a fast talking Irish Guy. I ended up being convinced 12 months subscription is what I needed. So I started and I had a dedicated dietitian who I met with fortnightly as a fixed time and it was great. She left in April to have a baby and since then I have had no appointments, no dietitian, no nothing..... However they continue to take the exorbitant costs out fortnightly. Every time I make a complaint they scramble to do something but nothing ever happens, I advised I was going on holiday and wouldn't be available for a date they had finally suggested, yet they still called me overseas...... Whatever.
Now they've offered to extend my subscription as opposed to giving me any money back for services I have not received.
Honestly, I would not recommend this service (haha) to anyone. I am absolutely appalled and plan to seek assistance from the ACCC as this kind of "scam" needs to be addressed.

Ask for the ability to cancel and get your money back if it doesn't work for you or you find it is not suitable for you!

My experience in life is that we are all different and for some this program will work. I would also say that the capability and the ability to help you will vary from dietician to dietician to be able to meet your needs and help you.

On this basis, I have a big issue with there no cancellation and pay up front policy - this is a reason not to go with them.

I can echo other feedback around their sales tactics are pushy, that they seemed very dis-organised and no accountable for delivering any results once you have paid the money.

I was told that they only accept people who are suitable for the program and will benefit from it, however for me, my weight actually increased, and my bad cholesterol was higher at the end of the program.

On their FB there have been many that haven't benefitted from it and feel that they this program is a money grab.

Don't sign up if you can't cancel and get your money back !

Due to our experience, there is no way that I could recommend this arrogant organisation. I recently looked to join, but on the evening that I had my interview, our home hot water system unexpectedly blew up. Because of this, we decided to delay joining for a few months. However, we received the following email in response
“Hi Brett
Thanks for your email!
Do you mean it's just bad timing?
I am confused,
You said you were 'motivated to change'...
Brett, how are you going to change all this on your own, or without the right help?
Most everything else out there is crap... and we are the best people to help you achieve all that you told me you wanted.
No one is going to stand around at your grave or over your hospital bed saying, "Well, at least Brett saved that 4K on the health program."
Are you looking at the big picture here?
Best
Name removed”

The service is incredibly DISORGANISED! There are multiple apps to manage and none of them seem to integrate well causing constant confusion and frustration...

Felt like the advice I was given was very generic almost like they were reading off a script.
No personalisation to my situation at all.

The onboarding process was smooth thanks to Sofia but shortly after she disappeared from the team. This constant turnover of staff is worrying and makes the program feel unstable.

I am so sorry I didn't read these reviews before committing to this total waste of my hard earned money. I definitely felt emotionally manipulated into purchasing this program. No health improvements or weight loss. In fact it made me so stressed, I ended up putting on weight. I tried to get out of this contract without success. What ever you do, DON'T SIGN UP. There is no 10 day cooling off period and all the information provided can be sourced elsewhere for free. I haven't touched the program for months and still have 6 months of $122 fortnightly payments to make. I am on minimum wage and would dearly love to visit my elderly father interstate. I just feel pretty stupid and ripped off.

Do not sign up to this scam of a get healthy and lose weight program! Its a total waste of money and time! Heart Smart Australia has nothing to do with The Heart Foundation, which I assumed wrongly. I was emotionally manipulated and pressured by the sales person on a zoom call, into signing up for a whole year, who asked for the money upfront and when I said just over $6K was more than I could afford, he offered weekly direct debits from my account of $117.
A week later when I lost my job unexpectedly, I contacted customer support to kindly request a suspension of my membership, they allowed me only one month of not having to pay and would add a month to my year old payment plan.

As the weeks went by, I noticed that I was not getting any value out of my fortnightly 20 minute calls with my dietitian, all he spoke about the obvious things about low fat food and losing weight that I already knew! A total waste of my time! So I decided to ask for a refund and a cancellation with Customer Support about 4 weeks into the program, which was refused.

After speaking with a call centre representative in the Philippines, I was finally allowed out of this scamming program with a huge $2,000 cancellation fee! Its been a total waste of my hard earned money and my valuable time!

I have not lost any weight and learned nothing new of any value by participating in this 'sad excuse' of a 'so called get healthy' program promising to help us lose weight.

Start Date: March 2024
Weight Lost: My weight has stayed the same

I think I got some really useful tools to handle my food addiction.
The regular two weekly dieticians check ins were definitely 80 % of this.
But I didn’t get what I thought I’d get, someone to look at my stats, blood tests, listen to me, look at my food diaries and come to a conclusion why I have got overweight and work out a path to reverse that, most important or what I could manage first.
I expected a DIAGNOSIS & TREATMENT PLAN, so I had what I needed, instead of or working out what I needed for myself from the mass of information available.
Instead, I had to pick up pieces myself, from Facebook chats, podcasts, bi weekly dietician consults.
So at the END of 6 months, I have most of whats needed, instead of a program being worked out at the start & adapting where I slipped along the way.
Lost 5 kg of a needed 30 during the program.
I know I will lose more with what I have been goven but feel I wasted 5 months .
Blood tests supplied, I don’t think anyone looked at them.

Overpriced information you can get free on the internet. Don't be fooled by the pushy sales consultant. The Dietitian calls are not woth it and they dont offer any coaching, even though they claim its personalized to the individual. Everything is do it yourself, listen to videos. If you have signed up to payright BNPL product put in a compliant to them. Miygai"s program/product does not meet its own terms and conditions.

The material provided to get started is good, keeping it simple so that anyone can find it useful and informative.
Read, learn and get support from the doctor, others on line and your nutritionist. They are there for you.