Excellent company. Sorted out a bed for my husband who was unable to use the stairs due to a fall. I phone in the morning and a bed arrived by 12.00 same day. Lovely people kind and sympathetic. Exact... Voir plus
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Lisez les avis des autres
I found Mobility Hire easy to use. The lady on the phone was extremely helpful, answering all the questions I had before I decided to go ahead with hiring a piece of equipment. I was also grateful... Voir plus
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Ordering very easy, spoke to three different ladies all ver helpfully & knowledgable, the delivery guy ‘I think Nigel’ again knew what he was doing, made the whole experience easy. Not having done... Voir plus
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The Bed was delivered on the date specified & the Driver & his Assistant were very good & were able to carry out the Installation quickly & efficiently? They also showed me how to operate the Turning... Voir plus
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À propos de l'entreprise
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
- Fournisseur d'équpement médical
- Service de location de fauteuils roulants
Écrit par l'entreprise
Mobility Hire is a leading supplier of rental mobility equipment throughout the UK. We offer rental solutions to meet almost any needs, on a short-term or long-term hire basis. We are also able to offer a wide range of mobility products for purchase, either new or fleet. With over 20 years’ experience in the mobility industry the heart of our business has always been, and remains to be, providing excellence in every detail of our product quality and our customer service. We are committed to making the process of hiring as simple and as easy as possible, with our friendly helpful team available to answer your questions or queries at the end of the telephone. We are proud to be a family business, with many of the founding partners still supplying their valuable expertise and knowledge today. As manufacturers of mobility equipment, we also know and understand mobility products inside out and what makes them move. Our extensive product knowledge helps us to fulfil your individual needs in the best possible way. Helping to make your mobility experience with us as stress free as possible and your life that little bit easier. We offer a wide range of mobility products for hire, each one carefully selected to fulfil the needs of our customers. Call us now on 0800 111 6234 or visit our website, www.mobilityhire.com to find out more.
Coordonnées de contact
Mobility House, Formal Industrial Park, Northway Lane, , GL20 8GY, Tewkesbury, Royaume-Uni
- 0800 111 6234
- enquiries@mobilityhire.com
- www.mobilityhire.com
4,7
Excellent
322 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Very helpful and friendly Company
Really helpful staff answering all of my questions, arrived on time and the driver was very friendly and helpful…would recommend you in the future
Thank you
Denise Rumsey
14 août 2025
Réponse de Mobility Hire
Thank you for your lovely feedback! We’re delighted to hear our team were able to answer all your questions and that delivery was on time. It’s great to know our driver was friendly and helpful too.
Your recommendation means a great deal to us, and we’d be very happy to support you again in the future should you need it. Many Thanks Mobility Hire :)
Réponse de Mobility Hire
Thank you for your kind feedback! We’re so pleased to hear you found the whole process excellent from order through to delivery. That’s exactly the experience we aim to provide.
We really appreciate you taking the time to share your review. Many Thanks Mobility Hire :)
Bad policy and no refunds
Well order bed for my mum to come home to die but didn't make it never used the bed paid £635 pounds for it rang up on Easter Tuesday to tell them as they close Easter Friday mum past sat 19th April would not give eneny money back of 635pounds which was a lot of money not to get some of it back got no heart you think they would pay some of it back just got aload of what rules our don't hire of these people unless you know all there polices would not hire of them again two weeks hire for electric bed £635 is alot to lose
18 avril 2025
Réponse de Mobility Hire
We are so very sorry to hear about the passing of your mum, and we send our heartfelt condolences to you and your family.
Regarding the hire charge, the majority of the cost related to arranging a special Good Friday delivery. As this fell on a bank holiday, we had to draft in additional support to ensure the bed could be delivered when you needed it, which is why the cost was higher than a standard hire.
We completely understand how difficult this feels in light of your circumstances, and we’re sorry for any distress caused. Your feedback is important, and we’ll continue to review how we communicate these costs and policies so they are always as clear and sensitive as possible.
Thank you again for sharing your experience with us, and please accept our sincere condolences once more. Kind regards Mobility Hire.
Scooter was ready and waiting at the…
Scooter was ready and waiting at the festival we booked, Fully charged and ready to go. Will definitely use again!
14 août 2025
Réponse de Mobility Hire
Thank you for your great feedback! We’re delighted to hear your scooter was ready and waiting at the festival, fully charged and good to go. It’s fantastic to know everything went smoothly and that you’d be happy to use us again.
We really appreciate your kind words and look forward to helping at your next event! Many Thanks Mobility Hire :)
Couldn't be better.
very helpful and knowledgable customer service.
prompt delivery on day requested
equipment in perfect condition and very comfortable profiling bed.
11 août 2025
Réponse de Mobility Hire
Thank you for your lovely feedback! We’re so pleased to hear you found our customer service team helpful and knowledgeable, and that delivery was prompt on the day you needed it.
It’s also great to know the profiling bed arrived in perfect condition and is providing you with comfort.
We really appreciate you taking the time to share your experience. Many Thanks Mobility Hire :)
Excellent service
I have used Mobility Hire time after time for the past 3 years. I have never come across anyone rude. The salespeople I speak with on the phone are always polite, and I always have a laugh on the phone. The people who collect the electric bed I hire are equally as friendly. They always check if I have had any problems and show genuine care and understanding.
I would highly recommend this company to anyone needing to hire equipment.
Thank you, Mobility Hire
15 août 2025
Réponse de Mobility Hire
Thank you so much for your kind words and continued support over the past three years! We’re so pleased to hear that every interaction — from our sales team to our delivery and collection staff — has been friendly and helpful.
It’s wonderful to know you feel cared for and understood, and that you’ve enjoyed your experience with us consistently - this is what we aim for. Your recommendation means a lot, and we truly appreciate your loyalty.
Thank you again for choosing Mobility Hire, and we look forward to assisting again should you need us! Many Thanks Mobility Hire :)
Excellent service
Very quick delivery, meeting the time slot, and everything set up perfectly by the driver who spent time demonstrating the operation of the bed and was extremely pleasant and helpful throughout. The bed itself is excellent and meets all our needs. Together with the courtesy call to check that all was well this adds up to a perfect service experience.
13 août 2025
Réponse de Mobility Hire
Thank you for your fantastic feedback! We’re delighted to hear that delivery was timely and that our driver was able to set up the bed, explain its operation, and provide a pleasant experience for you.
It’s wonderful to know the bed meets all your needs and that the courtesy call added to your positive experience. We truly appreciate you taking the time to share this with us. Many Thanks Mobility Hire :)
Excellent customer service and delivery
7 août 2025
Réponse de Mobility Hire
Thank you so much for taking the time to leave this great feedback! We really do appreciate it. Many Thanks Mobility Hire :)
The most helpful company
The most helpful company, from start to finish.
People on the phone were very clear about their service and the delivery was incredibly professional. We rented but they actually brought us a new item.
7 août 2025
Réponse de Mobility Hire
Thank you for your wonderful feedback! We are so pleased to hear you found our team helpful and clear over the telephone, and that the delivery was professional too.
We really appreciate your kind words and should you need anything again in the future please do not hesitate to contact us. Many Thanks Mobility Hire :)
Obviously former used car sales …
Obviously former used car sales personnel.
You don't get what is advertised at the advertised price.
Con men.
Tried to purchase a mobility device advertised at approximately £55.00
Enterd site to be told it was £260.00.
I HOPE HER INDOORS IS HAPPY
13 août 2025
Avis spontané
Réponse de Mobility Hire
Thank you for taking the time to share your feedback with us. We are very sorry to hear about your experience and understand your frustration. We want to reassure you that we do not believe in misleading pricing or practices. We work hard to ensure all our pricing is clear and transparent on our website.
The device you saw advertised at £55 was likely the weekly hire price, however we do then display the different delivery & collection costs or purchase costs on our website as well. We do genuinely try to do our best to make pricing clear and our team are available over the telephone and are happy to talk these options through with you too. We always endevour to try and find the right equipment at the right price for you.
Please do not hesitate to contact our team directly on 0800 111 6234 and we will do our best to resolve this for you. Many Thanks Mobility Hire.
Was a godsend for the weekend
The vehicle was a tad difficult to steer quickly but the battery held out the whole weekend. Wasn't great over big lumps on the ground but no fault of the vehicle itself.
6 août 2025
Réponse de Mobility Hire
Thank you for taking the time to share your experience with us. We are glad to hear the battery lasted the whole weekend and that the mobility scooter performed reliably for you.
We understand your point about the steering being a little more difficult at times especially on rougher grounds - just so you know this model of mobility scooter is available with power steering, which makes handling much easier. If you hire again we would be more than happy to arrange this for you. Many Thanks Mobility Hire :)
absolutely amazing service
absolutely amazing service - ordered 3 profile beds all delivered on time - your delivery driver was professional - Phab will be using you every year from now onwards
8 août 2025
Réponse de Mobility Hire
Thank you so much for your fantastic feedback! We are delighted to hear that everything went smoothly with your order, and that our delivery driver provided a professional service. We will ensure this feedback is passed on to him.
It is wonderful to know you were happy with the whole experience, and we're especially pleased to hear that you wil be using us again going forward - this is the highest compliment we could recieve!
We really value your support and look forward to assisting you again. Many Thanks Mobility Hire :)
Great service and helpful staff
Great service and helpful staff . The only problem is the scooter I chose. It's a boneshaker! I wouldn't recommend it after an injury for this reason but luckily I shall only it for a few weeks more for a temporary injury until I can drive. Overall good service
8 août 2025
Réponse de Mobility Hire
Thank you for your honest feedback and for your kind words about our service and team.
We’re sorry to hear the scooter felt uncomfortable to use. Just to clarify, folding scooters unfortunately don’t come with suspension, which can make them feel a bit bumpier compared to larger models. They are designed mainly for convenience and portability rather than comfort over uneven ground.
That said, we really appreciate your feedback as it helps us ensure we explain these differences more clearly for future hires. If you ever need to hire again and comfort is a priority, we’d be very happy to recommend alternative models better suited to post-injury use.
Wishing you a smooth recovery, and thank you again for choosing us. Many Thanks Mobility Hire :)
Friendly but informative support…
Friendly but informative support throught all communication with every contact
8 août 2025
Réponse de Mobility Hire
Thank you so much for taking the time to leave us this lovely review, we really do appreciate it.
We’re delighted to hear that you found our team both friendly and informative throughout all your communications with us. Many Thanks Mobility Hire :)
Quick and helpful
I rang to enquire on the Wednesday and the reclining chair was delivered on the Friday - really helpful
8 août 2025
Réponse de Mobility Hire
Thank you for your feedback! We’re so pleased we could help and arrange delivery of your reclining chair so quickly. It’s great to hear the process was smooth and that our team was helpful along the way.
We really appreciate you taking the time to share your experience and hope the chair is making a difference for you. Many Thanks Mobility Hire :)
A Good Experience All Round.heliver man arrived at the time he…
The deliver man arrived at the time he said and was very polite and friendly. He assembled the chair and plugged it in to the power socket. He made sure we understood the controls for the chair and left everything tidy.
6 août 2025
Réponse de Mobility Hire
Thank you for your kind review! We're delighted to hear that delivery went smoothly and that our driver was polite, friendly, and thorough in setting everything up. It’s great to know he took the time to explain the controls and ensured everything was tidy before leaving.
We really appreciate your feedback. Many Thanks Mobility Hire :)
very professional and friendly service
very professional and friendly service. The much needed bed arrived on time.
31 juillet 2025
Réponse de Mobility Hire
Thank you for your great feedback! We're so pleased to hear you found our service professional and friendly, and that the much-needed bed arrived on time.
We really appreciate you taking the time to share your experience and are glad we could be of help. Many Thanks Mobility Hire :)
Great service.
Great service from the team who delivered and installed my rental electric recliner chair. They patiently explained how it worked and ensured I was happy before they left. Also excellent service from the team who take phone calls and orders at the head office. Everyone has been a pleasure to work with.
1 août 2025
Réponse de Mobility Hire
Thank you so much for your kind words and great feedback! We’re delighted to hear that you had a great experience with both our delivery team and our head office staff.
Your feedback it truly appreciated, and we’re so glad we could help. Many Thanks Mobility Hire :)
Lady on phone was very helpful and…
Lady on phone was very helpful and dealt with the situation I found my self in .the only thing I would say is £151 for next day delivery is very expensive but I had no choice but to pay it
31 juillet 2025
Réponse de Mobility Hire
Thank you for your honest feedback. We're really glad to hear that our team members were helpful and able to support you.
We understand your concern regarding the cost of next-day delivery. While we do our best to keep our pricing fair and transparent, urgent logistics can lead to higher charges. That said, we truly appreciate your feedback and will take it into account as we continually review our services.
Thanks again for choosing us, and please don’t hesitate to get in touch if we can assist you in the future. Many Thanks Mobility Hire :)
Réponse de Mobility Hire
Thank you for your kind words! We're so glad to hear you found our team friendly, polite, and always helpful — that’s exactly the standard we strive for.
We truly appreciate your feedback. Many Thanks Mobility Hire :)
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