Delivered the day promised which is important when fitting windows! They also picked up a mistake I had made on the order which would have meant a window being delivered instead of the pane I wanted.... Voir plus
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Lisez les avis des autres
I have now had my French doors for several months and I am just as pleased with them now as I was to begin with. In my opinion, the ordering process, service, quality and installation cannot be fault... Voir plus
Great quality French doors and again great quality Composite Front door. Really good service, kept up to date regarding delivery. Customer service has been good when I've needed to ring.
Arrived in good condition and specced exactly as requested. All measurements within 1-2mm. Wpild absolutely use again. Remember if buying a large composite door, they are incredibly heavy and the d... Voir plus
À propos de l'entreprise
- Fournisseur de fenêtres PVC
- aussi dans
- Fournisseur de fenêtres
- Fournisseur de portes
- Service d'installation des fenêtres
Écrit par l'entreprise
Modern UPVC Windows is the online division of Burbage Custom Windows Ltd, a well-established window & door manufacturer based in Leicestershire. For over 30 years we have specialised in providing high quality windows and doors to thousands of customers across the UK. Our website enables you to obtain a price for your windows & doors quickly and easily. Unlike many other websites, there is no need to provide personal information or to wait for a call back. Once you have your instant price, you can order online (we deliver to most of the UK), or you can collect from us. We own a state of the art purpose built factory with advanced machinery and production techniques to ensure the highest quality. We mostly use our own fleet of transport vehicles to ensure your order is handled with care and arrives as quickly as possible. You are most welcome to visit our showroom near Leicester to get a feel of our high quality products before ordering.
Coordonnées de contact
Unit J Tungsten Park, Maple Drive, LE10 3BE, Hinckley, Royaume-Uni
- 01455 639739
- info@modernupvcwindows.co.uk
- www.modernupvcwindows.co.uk
4,6
Excellent
572 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Excellent customer service
Excellent customer service a year after installation when one of the glass units failed and a replacement was sent within a week.
21 avril 2026
Avis spontané
Réponse de Modern UPVC Windows
Hi Graham,
Thank you for your positive review of our after-care service, we are always happy to help.
Kind Regards
Modern UPVC Windows
Really pleased with this company
Really pleased with this company, the communication was excellent with the delivery day as they said it would be. Very pleasant driver and my window is great. Great company to deal with.
17 avril 2026
Avis spontané
Réponse de Modern UPVC Windows
Good Afternoon Duncan,
Thank you for taking the time to leave your fantastic review!
Kind Regards
Modern UPVC Windows
Really impressed with the back door i…
Really impressed with the back door i ordered great quality fitted it today very happy.
16 avril 2026
Avis spontané
Réponse de Modern UPVC Windows
Hi Simon,
Many thanks for your excellent 5* review - we really appreciate it.
Kind Regards
Modern UPVC Windows
Staff were incredibly helpful and…
Staff were incredibly helpful and attentive during ordering and even after we had an issue with a key (not caused by them) they sent out a replacement free of charge. Windows were great quality too.
13 avril 2026
Avis spontané
Réponse de Modern UPVC Windows
Hi Luke,
We are very pleased to read this review of our products and after-care, please do come back to us anytime.
Kind Regards
Modern UPVC Windows
Excellent website with plenty of useful…
Excellent website with plenty of useful information. Great range of product to allow bespoke designs. Kept well informed of delivery. Product looks good too, though not yet installed.
9 avril 2026
Avis spontané
Réponse de Modern UPVC Windows
Hi Robin,
Thank you for your great review - please do come back to us if your need any help during installation.
Kind Regards
Modern UPVC Windows
We have ordered several windows from…
We have ordered several windows from Modern windows over the last few years, each item has always been provided as specified and to a high quality. This time we ordered a upvc door, on taking delivery I realised the weight was significant for such a narrow door and on further inspection I noticed it was reinforced almost everywhere, it had an amazing double claw locking system, two sets of upwards and downwards claws top and bottom along with a single central claw and multiple locking cams. This in my opinion made the door a real bargain at the price we were charged. Thanks modern windows.
7 avril 2026
Avis spontané
Réponse de Modern UPVC Windows
Good Afternoon Glenn,
Thank you for your excellent review - we are very pleased to hear that you found our products to be of quality and value.
Kind Regards
Modern UPVC Windows
Upvc sliding door for log Cabin/Home office
Thank you for the advice ,manufacture and delivery of this excellent made to measure Upvc door.
This door has lifted an old log cabin from dumping area to home office.
20 février 2026
Avis spontané
Réponse de Modern UPVC Windows
Good Afternoon David,
Thank you for taking time to leave your excellent review - we are pleased to have been part of your face lift project!
Kind Regards
Modern UPVC Windows
Very helpful delivery driver
Very helpful delivery driver, since at 70 the French doors are heavy, turned up before 8.00am and l had them fitted by 2.00pm including removing the old patio doors , excellent quality and the adjustment was easy
31 mars 2026
Avis spontané
Réponse de Modern UPVC Windows
Good Afternoon,
Thank you very much for taking the time to leave your 5* review, we are pleased to hear the process was stress-free for you.
Kind Regards
Modern UPVC Windows
Réponse de Modern UPVC Windows
Hi Andy,
Thank you very much for your 5* review. We really appreciate it.
Kind Regards
Modern UPVC Windows
Good quality windows and doors
Good quality windows and doors. Very good after sales service.
12 mars 2026
Avis spontané
Réponse de Modern UPVC Windows
Good Morning Stephen,
Thank you for taking the time to leave your review, we really appreciate it.
Kind Regards
Modern UPVC Windows
Of you want quality just avoid it . Perhaps you can get a better quality and price you go to window shop in your town .
On the 3th order with them and I'm just getting more disappointed. Sems they don't know how to do their job . No meter what I'm doing withe France door triplet glazed can't put it right .I can see through the gaps ... From very high energy rated doors I expected a more . At the end they don't have even connected me back . Avoid avoid .
15 mars 2026
Avis spontané
Réponse de Modern UPVC Windows
Good Morning Viorel,
We strongly dispute this review.
Your order was delivered on 16/02, and no issue was reported to us until after hours on 15/03. We responded promptly on 16/03, requesting further clarity and have not ignored your concerns at any stage.
We take the quality of our products seriously and are fully prepared to investigate and resolve any genuine issue. However, this process requires constructive and respectful communication, which has not been reflected in your email correspondence to us.
We remain willing to assist, but this must be done through direct and appropriate communication so the matter can be properly addressed.
I can see that you have sent more information since our closing time yesterday so our team will be in touch again today.
Modern UPVC Windows.
Excellent service and timely delivery.
Excellent service and timely delivery.
16 mars 2026
Avis spontané
Réponse de Modern UPVC Windows
Good Morning John,
Thank you for your 5* review!
Kind Regards
Modern UPVC Windows
Great company, great quality products, great customer service
I've been meaning to leave this review for far too long!
What a great company. I replaced all our windows myself, and, as a novice, they were great at answering my many (basic) questions!
Their online designer tool is fantastic, their range of products is great, the quality of the supplied windows was great.
I really can't recommend them enough.
There were a few small issues, such as not enough glazing clips had been provided, but they were happy to send out the extra bits promptly as needed.
I also used them again more recently to replace our old patio doors with a new sliding version. We used their fitters as I decided the glass units were too heavy for me to attempt safely myself. They provided a fantastic service at a good price, the fitters were friendly and professional, and did a high quality job.
If I had any more windows or doors to replace I'd definitely use them again!!!
18 mars 2025
Avis spontané
Réponse de Modern UPVC Windows
Good Morning Richard,
Thank you very much for taking the time to leave us such a glowing review, we really appreciate it and have been very glad to assist with your projects. Your feedback has also been passed onto the Installations team.
Kind Regards
Modern UPVC Windows
Awful quality & awful customer service
I bought 2 doors and one of the supplied locks failed and wouldn't unlock this was under 1 werk old. I had to pay £120 forva locksmith to sadly open the door and remove the lock. This company then sent a new lock but is was the wrong size and the wrong colour. Ive had to buy my own lock now and they refuse to reimburse for the locksmith. The products are unfit for ourpose and terrible quality and the customer service is as equally terrible. This market is flooded with compaines all doing the same but the quality and service from this cowboy outfit is truly awful ! Be warned!!
7 mars 2026
Avis spontané
Réponse de Modern UPVC Windows
Good Morning Saull,
Thank you for taking the time to leave your review. I am sincerely sorry to hear that you have a defective barrel, which is a rarity, particularly so soon after purchase. I fully appreciate how disappointing this is. I understand that a replacement barrel was sent quickly however by human error, a nickel one was sent instead of brass - we supply so few brass cylinders and this hasn't been picked up by the parts team. I can only apologise.
My understanding of the situation is that you have been liaising with our Customer Services Supervisors since the point of reporting who are awaiting details of the invoices, which have been requested more than once by email. Please do send these over to info@modernupvcwindows.co.uk when you can and, as confirmed already, we will work out the fairest resolution to this unusual complaint.
Kind Regards
Modern UPVC Windows.
Will write after I have installed it…
Will write after I have installed it but so far can’t complain as service is first class
2 mars 2026
Avis spontané
Réponse de Modern UPVC Windows
Good Morning,
Many thanks for your 5* review - we really appreciate it!
Kind Regards
Modern UPVC Windows
Réponse de Modern UPVC Windows
Good Morning,
Many thanks for your 5* review - we really appreciate it!
Kind Regards
Modern UPVC Windows
Extremely disappointed
Extremely disappointed. Windows manufactured incorrectly (£25k order), install not completed to a high standard (packers littered everywhere, majority of windows don’t open properly, not sealed around outside of windows to make weather tight, door cill still not here, been waiting 2 months)
2 failed surveys, no communication or after service and countless broken promises.
Management are not interested - it appears the only way to resolve the issues is to instigate Section 75 dispute/refund via my card company, and push through court if insufficient remedy.
Have been left with a massive builders invoice to make good the manufacturing errors.
Will be very disappointed if they take the time to respond to this review when they should be responding to and resolving the issues with their manufacturing and install.
10 février 2026
Avis spontané
Réponse de Modern UPVC Windows
Good Morning Jon, we are sorry to read your review and that you feel disappointed with aspects of your project. This is regretful for us as we strive to provide excellent and personable service to all of our customers.
However, we feel it is important to clarify that we have been in regular communication with you regarding the matters you have raised and have been actively working towards resolving them. In person visits, surveys (non of which were failed) and discussions have already taken place as part of this process. We are due to visit you again this week.
Some of the points outlined in this review do not fully reflect the ongoing dialogue or the complexities involved in assessing and resolving the issues raised. Our team has been and continues to be engaged in reviewing the situation and identifying the appropriate next steps.
We remain committed to resolving the matter constructively and have made this clear throughout our communications with you. We would therefore encourage continuing the direct discussions already underway so that we can bring this to a proper resolution.
Kind Regards
Modern UPVC Windows.
Excellent quality of product
Excellent quality of product, nice and easy ordering process and a reasonable delivery time. Driver also very friendly and helpful.
3 février 2026
Avis spontané
Réponse de Modern UPVC Windows
Good Morning,
Many thanks for your 5* review - we really appreciate it!
Kind Regards
Modern UPVC Windows
Excellence quality and well built
Excellence quality and well built, delivered in time frame
16 octobre 2025
Avis spontané
Réponse de Modern UPVC Windows
Good Morning Julian,
Many thanks for your 5* review - we really appreciate it!
Kind Regards
Modern UPVC Windows
Delivered as promised at a competive…
Delivered as promised at a competive price and nicely made.
23 janvier 2026
Avis spontané
Réponse de Modern UPVC Windows
Good Morning Ian,
Many thanks for your 5* review - we really appreciate it!
Kind Regards
Modern UPVC Windows
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