Claim rejected. A head gasket failure was detected by our garage. We were asked for photos which we couldn’t provide because it’s hidden. Had to go ahead with the work ourselves. Cost £1400, of which... Voir plus
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Very impressed with the customer service given by this company especially with Steve Wallace who I dealt with. Having not thankfully had the need to use the warranty so can't make comment on this side... Voir plus
L'entreprise a répondu
Spoke to Ross, very helpful and polite, would definitely recommend Momentum, for your warranty. Took out extended 12 month warranty. Very good price for my Newley purchased VWT6 Vivante Campervan.
L'entreprise a répondu
Very professional. Really had a good experience with Van supermarket. Michael was brilliant, nothing was too much trouble, Bradley was equally brilliant. Set everything up for tax & registering us as... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Momentum Warranties Limited is a leading supplier of warranty products for franchised and used car dealers.
Coordonnées de contact
Friarton Road, PH2 8DY, Perth, Royaume-Uni
- 0330 445 0059
- support@momentumwarranties.co.uk
- www.momentumwarranties.co.uk
4,4
Excellent
8 k avis
Aucun historique récent de demande d’avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Ross is a testament to his role and a credit to Momentum Warranties.
Ross was very concise and informative regarding the relevant information related to my warranty cover. He wasn't pushy or over bearing, instead he maintained professionalism and a welcomed etiquette. I would certainly do repeat business with him and the company he represents. Many thanks.
28 août 2026
Avis spontané
Réponse de Momentum Warranties
Hi,
We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.
Thank you for your fantastic 5-star review.
Regards, Momentum
Peace of mind.
Ross was great. He was knowledgeable and easy to understand. The whole process took 5 minutes to complete. The price he quoted was much lower than I expected and took no time at all for payment to process. I now have complete piece of mind for the next 18 months. Perfect.
28 août 2026
Avis spontané
Réponse de Momentum Warranties
Hi Anna,
We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.
Thank you for your fantastic 5-star review.
Regards, Momentum
Was well explained everything and Hamza…
Was well explained everything and Hamza was very helpful and patient with me since I didn’t know much about the car.I left the place happy with my new car
28 août 2026
Avis spontané
Réponse de Momentum Warranties
Hi Doreen,
Thank you for your lovely review!
We are delighted to hear that you had such an amazing experience when collecting your vehicle from your selling dealer. It is wonderful to know that the process was smooth and comfortable, and that the service you received met your expectations.
Regards, Momentum
Excellent service provided by Steve
Excellent service provided by Steve, gave me early warning that the renewal was due and applied a generous loyalty discount.
27 août 2026
Avis spontané
Réponse de Momentum Warranties
Hi Richard,
Thank you for your excellent 5-star review.
We are delighted to hear that you are happy with the warranty and the cover applied to your vehicle. Steve will be thrilled to know that you are happy with the service that you received from him, and that you found our process easy and comprehensive.
Regards, Momentum
Very impressed with the customer…
Very impressed with the customer service given by this company especially with Steve Wallace who I dealt with. Having not thankfully had the need to use the warranty so can't make comment on this side, however, I have opted to take extended warranty for peace of mind and I'm fully covered should I ever need it. I am happy with price for what the extended cover covers.
28 août 2026
Avis spontané
Réponse de Momentum Warranties
Hi Lesley,
Thank you for your excellent 5-star review.
We are delighted to hear that you are happy with the warranty and the cover applied to your vehicle. Steve will be thrilled to know that you are happy with the service that you received from him, and that you found our process easy and comprehensive.
Regards, Momentum
Ross was pleasant & helpful
Ross was pleasant, clear and helpful while explaining and organising my warranty extension
5 août 2026
Avis spontané
Réponse de Momentum Warranties
Hi David,
We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.
Thank you for your fantastic 5-star review.
Regards, Momentum
Excellent service 5***** all round this…
Excellent service 5***** all round this is now my 3rd year with them
27 août 2026
Avis spontané
Réponse de Momentum Warranties
Hi David,
At Momentum, our helpful and friendly team pride themselves on providing an easy, quick and informative service to all of our customers. We really appreciate hearing our customers feedback, so it is great to hear about your positive experience with us.
Thank you for your excellent 5-star review.
Regards, Momentum
Warranty renewal
Just renewed my warranty for another year dealt with Chris loverly guy very knowledgeable great price great customer service would highly recommend.
27 août 2026
Avis spontané
Réponse de Momentum Warranties
Hi Gary,
We are delighted to hear that you are happy with the warranty and the cover applied to your vehicle, and that the cover gives you a piece of mind. Chris will be thrilled to know that you were pleased with the service that he provided for you. Our team at Momentum strive to ensure that our customers receive the best level of customer service.
Thank you for your excellent 5-star review.
Regards, Momentum
Josh was very friendly and efficient.
26 août 2026
Avis spontané
Réponse de Momentum Warranties
Hi Anthony,
Thank you for your excellent 5-star review.
Josh will be thrilled to hear about your positive experience with us, and that you are happy with the warranty and the cover applied to your vehicle. Our team at Momentum always aim to ensure that our customers receive a high-level quality of service, so it is great to hear that you are pleased with our process.
Regards, Momentum
My warranty was coming to an end
My warranty was coming to an end, thankfully Ross from momentum keeps in touch with me and reminds me when it's about to stop. I did have the suspension changed on the car but forgot about the warranty so paid cash. Stupid me. However, I will get the car checked out and sorted if need be. Ross is polite, understanding and great to deal with. Thank you.
19 août 2026
Avis spontané
Réponse de Momentum Warranties
Hi,
We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.
Thank you for your fantastic 5-star review.
Regards, Momentum
Friendly and Professional
Ashton was friendly, helpful and professional. Explained everything clearly and was not 'pushy'!
25 août 2026
Avis spontané
Réponse de Momentum Warranties
Hi Andrew,
We are very pleased to know that you had an excellent experience with Ashton at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.
Thank you for your fantastic 5-star review.
Regards, Momentum
Ross explained everything in great…
Ross explained everything in great detail and was very easy to deal with no hard sales just says it how it is well-deserved of the 5 stars I have left.😀
25 août 2026
Avis spontané
Réponse de Momentum Warranties
Hi Shaun,
We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.
Thank you for your fantastic 5-star review.
Regards, Momentum
Very easy to do took 5 minutes for…
Very easy to do took 5 minutes for peace of mind. Very professional and knowledgeable staff,a pleasure to deal with
25 août 2026
Avis spontané
Réponse de Momentum Warranties
Hi John,
Thank you for your fantastic 5-star review.
It is great to hear that you renewed your warranty with us and to know that you are happy with the warranty and the cover applied to your vehicle. It is great to know that you found our cover comprehensive and gives you a peace of mind.
Regards, Momentum
My experience with Momentum Warranties…
My experience with Momentum Warranties has been absolutely disgraceful. I genuinely regret paying for this warranty.
It seems that whenever there is a mechanical problem, they can conveniently put it down to “wear and tear” and avoid taking responsibility for the repair. In my case, even though the vehicle suffered a sudden mechanical failure on the road, the response still came back to wear and tear.
So I seriously question: what exactly are customers paying a warranty for?
You pay your money believing you have protection and peace of mind if something unexpectedly goes wrong with your vehicle. Then, when you actually need that protection, you discover just how easy it appears to be for a failure to be placed under an exclusion.
I have provided explanations, mechanic information and evidence, yet I still feel that the focus has been on finding a reason to reject the claim rather than properly supporting a paying customer.
For me, that is absolutely shameful.
A warranty should give customers confidence. My experience with Momentum has done exactly the opposite. I have been left frustrated, out of pocket and questioning what value this warranty actually provided me.
I personally feel like I wasted my money, and if I had known beforehand that my claim would be handled this way, I would never have purchased the warranty.
Anyone thinking about buying a Momentum Warranty should READ THE TERMS, EXCLUSIONS AND ESPECIALLY THE “WEAR AND TEAR” WORDING VERY CAREFULLY before handing over your money.
Based on my experience, I would NEVER use this company again and certainly would not recommend them to friends, family or other motorists.
Momentum Warranties should seriously reconsider how they treat customers when they actually need to make a claim.
3 août 2026
Avis spontané
Réponse de Momentum Warranties
Hi Vinay,
We would like to investigate this further for you but unfortunately you have not left us any details. Please send your warranty reference number and vehicle registration number to support@momentumwarranties.co.uk and our business support team will be happy to assist you.
Regards, Momentum
Highly recommended momentum
Highly recommended momentum, whenever I’ve had an issue with my car it has been sorted promptly and momentum have always been great. Steve called me for my renewal and sorted out my second car discount which was a brilliant price for another years cover.
25 août 2026
Avis spontané
Réponse de Momentum Warranties
Hi Charlotte,
Thank you for your excellent 5-star review.
We are delighted to hear that you are happy with the warranty and the cover applied to your vehicle. Steve will be thrilled to know that you are happy with the service that you received from him, and that you found our process easy and comprehensive.
Regards, Momentum
Do not touch with a barge pole
Do not touch with a barge pole. Will try anything to avoid paying. Ask a customer who has paid for a warranty to strip out the gearbox before they will entertain a claim. AVOID AVOID AVOID
25 août 2026
Avis spontané
Réponse de Momentum Warranties
Hi Simon,
We would like to investigate this further for you but unfortunately you have not left us any details. Please send your warranty reference number and vehicle registration number to support@momentumwarranties.co.uk and our business support team will be happy to assist you.
Regards, Momentum
Answered call within minutes and Ross…
Answered call within minutes and Ross is very professional in explaining the warranty.
25 août 2026
Avis spontané
Réponse de Momentum Warranties
Hi Anne,
We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.
Thank you for your fantastic 5-star review.
Regards, Momentum
Seamless experience
Seamless experience, nicely explained, helpful and patient
21 août 2026
Avis spontané
Réponse de Momentum Warranties
Hi Donell,
At Momentum, our helpful and friendly team pride themselves on providing an easy, quick and informative service to all of our customers. We really appreciate hearing our customers feedback, so it is great to hear about your positive experience with us.
Thank you for your excellent 5-star review.
Regards, Momentum
Réponse de Momentum Warranties
Hi Raeean,
We would like to investigate this further for you but unfortunately you have not left us any details. Please send your warranty reference number and vehicle registration number to support@momentumwarranties.co.uk and our business support team will be happy to assist you.
Regards, Momentum
Chris on the other end of the phone was…
Chris on the other end of the phone was very helpful really helped me understand what we were getting with this cover.
very pleased with the service.
24 août 2026
Avis spontané
Réponse de Momentum Warranties
Hi Andrew,
We are delighted to hear that you are happy with the warranty and the cover applied to your vehicle, and that the cover gives you a piece of mind. Chris will be thrilled to know that you were pleased with the service that he provided for you. Our team at Momentum strive to ensure that our customers receive the best level of customer service.
Thank you for your excellent 5-star review.
Regards, Momentum
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