moneyhelper.org.uk (incl. pensionwise.gov.uk) Avis 

Excellent, polite and professional service

Found the staff friendly and helpful, using the on line calculator easy to follow..very positive experience

The Moneyhelper agent Phil was very patient and explained the complex topic of pensions very well. Lots of further information and signposting along with a summary of the conversation was provided.

The person I spoke to was very knowledgeable and tailored the information to meet my current situation. A very useful service.

Bart was very knowledgeable and explained everything, which made it easy for us to understand.

Very good experience .
It was important conversation for me. I think that we should prepare our questions for the interview in advance - it will be much more useful when you talk to a professional adviser.

The hour telephone appointment was well presented and the resulting summarised report allowed me to have a full appreciation of the options and tax implications of all options. This enabled me to be well prepared to discuss my options further with my pensions adviser. Pension Wise representative was very patient, professional and kind. Thank you

Very knowledgeable and extremely helpful

Clear explanation of tax in relation to withdrawal from pension pot, and choices for annuity and levels of investment, regarding a relatively small amount of funds currently held. Very helpful.

The advisor listened to my specific question, she asked further questions to gain a clearer understanding of my situation. Then she was able to decipher how best to support me, by signposting and giving a clear explanation about the options available to me. Couldn’t have asked for more. Open, honest and professional.

I think it is extremely useful for people to have a trustworthy organisation to confer with and help with basic questions regarding thier pensions/finances large or small.

So easy to use, informative professional and polite put my mind at ease

A very comprehensive session giving me information and pointers to now make an informed choice.

Brilliant service. After the call I felt far more confident understanding my pension and options.

Amazing amount of help for a free service, including online calculators to use once you've discussed your pension needs

Advisor listened to me and explained everything to me in easy terms for me to understand.
He was very helpful, helped me to understand how to use my pension pots,but also made it clear that there's no easy answer ,he helped me think about my situation and what I wanted for the future.
Thankyou warren

The adviser that I spoke to was very helpful in answering my questions in a clear & simple manner.

Helpful and informative service from start to finish. Was furnished with all I needed to know to make an informed decision on my options. All staff I interacted with were pleasant, professional and knowledgeable.

Easy to get through to a knowledgeable person who gave clear answers that helped me decide what to do. They were clear on the extent of their knowledge and where their answers left points I still needed to look into.