Banner for moneyhelper.org.uk (incl. pensionwise.gov.uk)

moneyhelper.org.uk (incl. pensionwise.gov.uk) Avis 

319
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy online booking. Agent called on date and time agreed, and was extremely friendly, knowledgeable and helpful. He covered everything I needed and answered my questions. I was sent an email afte... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I would not give them 1 star but unfortunately I have to. Waste of time. Can't advise! Cut the line if you ask what the point of them is! They are tax payer funded yet offer nothing at all. Except to... Voir plus

Noté 5 sur 5 étoiles

What a great service that is provided by pension wise/money helper. I had not a clue about my pension options but I spoke with a very knowledgeable gentleman who was very patient with me and understoo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very professional and at anytime. I didn’t understand anything. They would repeat it and try an easier way for me to understand. Covered everything I needed to know. Included Spam and internet safety... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fonds de pension
  2. Conseiller financier
  3. Planificateur financier
  4. Société financière non banquière
  5. Bureau de retraite
  6. Fournisseur de pension de retraite

À propos de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Écrit par l'entreprise

Making your money and pension choices clearer

MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.

Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.

MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.

You can get an appointment if you have a UK-based defined contribution pension and are:

  • 50 or over
  • or under 50 and:
  • inherited someone else's pension, or
  • are retiring early due to poor health.

We can also help you:

  • deal with debt
  • reduce your spending and build up savings
  • navigate life events such as redundancy, relationship breakdown, retirement or bereavement
  • budget for bills or major purchases
  • learn about mortgages and renting
  • find out about extra benefits and entitlements
  • report financial scams or fraud.
 

How to find us

Online:

Phone


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

319 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(319)

229 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Surprisingly Very Helpful guidance.

Surprisingly Very Helpful guidance.

Thank you so much 🙏😊

2 avril 2026
Avis spontané
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Réponse de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Noté 5 sur 5 étoiles

Helped with difficult travel insurance…

Helped with difficult travel insurance requirement. Enabled us to obtain travel insurance that some companies had refused to help us with a policy to suit our needs.

23 mars 2026
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Réponse de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Noté 4 sur 5 étoiles

A truly quite satisfying experience

A truly quite satisfying experience

23 mars 2026
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Réponse de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Noté 5 sur 5 étoiles

Easy to contact

27 mars 2026
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Réponse de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Noté 1 sur 5 étoiles

Don't waste your time

Don't waste your time. GPT generated answer.
No attempt to understand or answer the given query.

24 mars 2026
Avis spontané
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Réponse de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re sorry your experience with our service wasn’t what you expected. Please email us at contact@maps.org.uk so we can look into what’s happened.
Thank you

Noté 5 sur 5 étoiles

Clear, concise information

I was able to email a whole bunch of questions and after a few days the answers came back to all of them. The information was clear and answered a couple of questions I hadn't thought of too.

27 mars 2026
Avis spontané
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Réponse de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Noté 5 sur 5 étoiles

Needed guidance with my pension

Needed guidance with my pension
Contacted money helper explained & guided to the right decision, so completely trust worthy knowledgeable & professional.

10 mars 2026
Avis spontané
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Réponse de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Noté 5 sur 5 étoiles

Very important advice from Money Helper advisor

The Money helper expert I talked to was crucially knowledgeable about my pension/tax situation and very patiently worked through it with me to give me the correct procedure to follow.

24 mars 2026
Avis spontané
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Réponse de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Noté 4 sur 5 étoiles

I can’t really 🤔 have thought for all…

I can’t really 🤔 have thought for all advices and no direction to start with what all the advices are saying about things but instead I had so many advices but I felt in confusion whereas could start to get confused and frustrated with complex issues

18 mars 2026
Avis spontané
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Réponse de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Noté 3 sur 5 étoiles

Very helpful agent

Very helpful agent however the hope they would be able to help me find a less expensive travel insurance that covered medical conditions did not transpire. In fact all of their recommendations were more expensive than those I had already found.

19 mars 2026
Avis spontané
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Réponse de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re sorry we weren't able to help you in this instance. Please email us at contact@maps.org.uk so we can look into what’s happened.
Thank you

Noté 5 sur 5 étoiles

Easy to book an appointment

Easy to book an appointment, very professional, the advice given was very helpful. Information was explained , any question or queries were answered. Highly recommend this service

16 mars 2026
Avis spontané
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Réponse de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Noté 5 sur 5 étoiles

Very helpful and comprehensive bespoke discussion

Very helpful and comprehensive discussion re facts about my private pensions and description of ways of accessing them. Discussion was tailored to my circumstances. Useful summary with relevant links sent after meeting. I highly recommend this free service.

10 mars 2026
Avis spontané
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Réponse de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Noté 5 sur 5 étoiles

Really helpful knowledgeable service

Really helpful knowledgeable service
Highly recommend

5 mars 2026
Avis spontané
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Réponse de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Noté 5 sur 5 étoiles

I was highly impressed by the service I…

I was highly impressed by the service I received, and all I needed to know was answered by the customer service person.

10 mars 2026
Avis spontané
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Réponse de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Noté 5 sur 5 étoiles

Nice to get helpful and FREE advice.

Very helpful service if you are not sure about finances and personal pensions or other problems regarding money and its free advice..can't thank moneyhelper enough.

9 mars 2026
Avis spontané
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Réponse de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Noté 5 sur 5 étoiles

I was very happy with the service… understanding how pension tax works

I was very happy with the service provided & would definitely use this again, it was easy to ring & speak to your colleague who was very knowledgeable & would repeat if I didn’t understand with patience & kindness, thank you for putting my mind at rest & now can move forward with my forms to fill in.

10 mars 2026
Avis spontané
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Réponse de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Noté 5 sur 5 étoiles

I was impressed that the adviser took…

I was impressed that the adviser took the time initially to understand my situation before going through all of the options. She was very knowledgeable but also happy to go at my pace, making sure that I understood everything.

11 mars 2026
Avis spontané
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Réponse de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Noté 5 sur 5 étoiles

Super helpful on understanding getting…

Super helpful on understanding getting my pension

13 mars 2026
Avis spontané
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Réponse de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Noté 5 sur 5 étoiles

Verry good advice

I have a very good advice

15 mars 2026
Avis spontané
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Réponse de moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

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