The initial response was excellent - same day making the cracked window safe until replacement glass could be fixed. We were quoted one price for the replacement glass but one week later we were told... Voir plus
L'entreprise a répondu
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Very easy to deal with. Ordering a cat flap on the phone was straightforward. The gentleman I spoke to was polite, friendly, and explained everything to me clearly, including a total price. The engine... Voir plus
L'entreprise a répondu
I was very happy with the professional and quick service for the repair of my kitchen window. They attended the same day and boarded up fixing a few days later.
From 1st call to getting work completed.. this firm is awesome! Gary took call & booked me in & then kept me updated with timings/costs etc. Met Sean &team for assessment meeting ; got costings within... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Montrose Glass was formed in 2012 with the specific aim to deliver a cost-effective, professional, high-quality glazing service. We are a family run business with a team who has more than 20 years’ experience in the glazing industry, so you can always speak to a glazing expert directly for instant quotations and free advice. Montrose Glass is fully accredited and work to British Standards (ISO 9001/ISO 45001). We are also accredited in the safe contractor scheme, so you can rest assured of quality control with all of our works and procedures. As a safe contractor, we only employ highly qualified, experienced, professional and trustworthy glaziers. All our own glazing vans are fully stocked with the most common types of single glazing glass that we can cut on site. This means we could fix your window in the first visit! We pride ourselves on carrying out all glass and glazing works to the highest standards and on our clear and concise communication with our customers.
Coordonnées de contact
Royaume-Uni
- www.montroseglass.co.uk
4,7
Excellent
935 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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I was very happy with the professional…
I was very happy with the professional and quick service for the repair of my
kitchen window. They attended the same day and boarded up fixing a few days later.
13 juillet 2026
Excellent service
Excellent service, glazier arrived well within the time slot and swiftly measured and replaced the cat flat Thank you Clark.
14 juillet 2026
Avis spontané
Sean was great
Sean was great, good communication and fast work. Would highly recommend! Thanks
3 juillet 2026
Réponse de Montrose Glass
Thank you for the positive review! We’re pleased that you enjoyed the friendly staff and the quality of work completed by our glazier Shaun.
We strive to provide excellent customer service and high-quality craftsmanship, so we’re glad that we were able to exceed your expectations and would recommend us to others.
Kind regards,
Jackie
Customer care
GOOD STAFFS AND THE JOB WAS DONE ON TIME
7 juillet 2026
Réponse de Montrose Glass
Thank you for your review. It's always rewarding to hear that our customers are happy with both the workmanship and the service they receive.
Kind regards,
Jackie
Customer Care
Réponse de Montrose Glass
We're delighted to hear that you were happy with the service from our glazier. I'll make sure your comments are passed on to the team, who will be pleased to hear them.
Kind regards,
Jackie
Customer Care
The fitter was excellent and friendly
The fitter was excellent and friendly, and skilled.
7 juillet 2026
Réponse de Montrose Glass
Thank you for the positive review!
We are delighted to hear that you had a great experience with us and the quality of work completed by our glaziers was excellent.
Kind regards,
Jackie
Customer Care
Fitted a cat flap in a window
Fitted a cat flap in a window. Not a standard request. Fair price and friendly service.
26 juin 2026
Réponse de Montrose Glass
Thank you for your review. It's always rewarding to hear that our customers are happy with both the workmanship and the service they receive.
Kind regards,
Jackie
Customer Care
Quick, no fuss, reliable
I needed a cat flap in a double glazed door. Montrose were quick to quote and quick to install. No fuss. Great job.
1 juillet 2026
Réponse de Montrose Glass
Thank you so much for your kind words!
We really appreciate your positive review and we look forward to helping you again in the future.
Kind regards,
Jackie
Customer Care
Montrose glass
Great company kept me informed from start to finish.
Answered all my questions and believe me there were a few.
Installed with care and was very quick.
Left no mess.
Would definitely recommend this company.
30 juin 2026
Réponse de Montrose Glass
Thank you for your wonderful review.
We're delighted to hear that you were happy with the service you received from our team. Customer satisfaction is always our priority, and it's great to know we delivered when you needed us most.
Many thanks,
Jackie
Customer Care
Brilliant people and amazing service
Brilliant people and amazing service. Every British company should have high standards like Montrose Glass ❤️
23 juin 2026
Réponse de Montrose Glass
Thank you for the positive review and such kind words! We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff and the quality of work completed by our glaziers. We strive to provide excellent customer service and high-quality craftsmanship, so we’re glad that we were able to exceed your expectations. We look forward to seeing you again soon.
Kind regards,
Jackie
Customer Care
The initial response was excellent
The initial response was excellent - same day making the cracked window safe until replacement glass could be fixed. We were quoted one price for the replacement glass but one week later we were told it would be a higher price as it would have to be toughened glass. We were pleased with the fitters who came eventually to fit the new glass.
9 juin 2026
Réponse de Montrose Glass
Thank you for your feedback.
We're pleased to hear you were happy with our prompt emergency response and the quality of the installation carried out by our fitters.
We apologise for the change in the quoted price. Once the glass specification was confirmed, it became clear that toughened safety glass was required, which unfortunately affected the cost. We understand your frustration and appreciate your feedback, which will help us improve our quoting process.
Kind Regards,
Jackie
Customer Care
Very easy to deal with
Very easy to deal with. Ordering a cat flap on the phone was straightforward. The gentleman I spoke to was polite, friendly, and explained everything to me clearly, including a total price. The engineer turned up promptly to measure up and was done in 10 minutes, returning a week later to fit the flap in only 30 minutes or so. Very happy with service and would definitely recommend.
17 juin 2026
Réponse de Montrose Glass
Dear Graham,
Thank you for the positive review! We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff and the quality of work completed by our glaziers. We strive to provide excellent customer service and high-quality craftsmanship, so we’re glad that we were able to exceed your expectations. We look forward to seeing you again soon.
Kind regards,
Jackie
Customer Care
Really efficient and professional…
Really efficient and professional service and the replacements done to a good standard of quality.
18 juin 2026
Réponse de Montrose Glass
Thank you so much for your kind words! We really appreciate your positive review and we look forward to helping you again in the future.
Kind regards,
Jackie
Customer Care
Réponse de Montrose Glass
Thank you so much for leaving such a great review.
We really do appreciate hearing from customers that are happy with the high level of service we are able to offer.
It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.
Thanks again.
Jackie
Customer Care
Réponse de Montrose Glass
Thank you so much for your kind words! We really appreciate your positive review and we look forward to helping you again in the future.
Kind regards,
Jackie
Customer Care
Réponse de Montrose Glass
Thank you so much for leaving such a great review.
We really do appreciate hearing from customers that are happy with the high level of service we are able to offer.
It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.
Thanks again.
Jackie
Customer Care
Réponse de Montrose Glass
Thank you for the positive review!
We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff and the quality of work completed by our glaziers. We strive to provide excellent customer service and high-quality craftsmanship, so we’re glad that we were able to exceed your expectations.
Kind regards,
Jackie
Customer Care
Réponse de Montrose Glass
Thank you so much for your kind words!
We really appreciate your positive review and we look forward to helping you again in the future.
Kind regards,
Jackie
Customer Care
Brilliant service and very reasonable price
Great communication, really helpful in providing an accurate quote, collection and drop off of my repaired mirror which was so helpful, and a beautifully repaired mirror at a very reasonable price. I had been a bit worried because I was replacing glass in an irregularly shaped frame, but Montrose Glass were brilliant and the work was done so quickly. Much appreciated - the mirror was my Granny's and I'm so happy to have it fixed.
29 mai 2026
Réponse de Montrose Glass
Thank you so much Alison for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us and we were able to fix such an important item of yours. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!
Jackie
Customer Care
Good communications throughout and the…
Good communications throughout and the lads doing the installation were very helpful
29 mai 2026
Réponse de Montrose Glass
Thank you so much Andy for leaving such a great review.
We really do appreciate hearing from customers that are happy with the high level of service we and our glaziers are able to offer.
It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.
Thanks again.
Jackie
Customer Care
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