Montrose Glass Avis 

960
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Couldn’t be happier with the service from Montrose Glass! From the very first call, the team was friendly, professional, and made the whole process stress-free. They replaced my glass panel and f... Voir plus

Noté 5 sur 5 étoiles

I was very pleased that Montrose Glass came to fit my catflap. I contacted them on Wednesday 29th July. The flap was fitted and in operation by Friday 14th August. This is exactly what i needed a comp... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The glazier came and made a very good job of fitting new glass into my landing window. However, having told him that I needed my main bedroom window not to open to its maximum each time by itself, he... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From 1st call to getting work completed.. this firm is awesome! Gary took call & booked me in & then kept me updated with timings/costs etc. Met Sean &team for assessment meeting ; got costings within... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Atelier de réparation du verre
  2. Service de serrurerie d'urgence
  3. Serrurier

Écrit par l'entreprise

Montrose Glass was formed in 2012 with the specific aim to deliver a cost-effective, professional, high-quality glazing service. We are a family run business with a team who has more than 20 years’ experience in the glazing industry, so you can always speak to a glazing expert directly for instant quotations and free advice. Montrose Glass is fully accredited and work to British Standards (ISO 9001/ISO 45001). We are also accredited in the safe contractor scheme, so you can rest assured of quality control with all of our works and procedures. As a safe contractor, we only employ highly qualified, experienced, professional and trustworthy glaziers. All our own glazing vans are fully stocked with the most common types of single glazing glass that we can cut on site. This means we could fix your window in the first visit! We pride ourselves on carrying out all glass and glazing works to the highest standards and on our clear and concise communication with our customers.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

960 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(960)

200 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent. Would recommend.

Excellent communication. Punctual. Completed a particularly difficult job, more complex than we thought it would be. Extremely professional. Highly recommend and would use again. Thank you.

17 octobre 2025
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Réponse de Montrose Glass

Thank you so much for leaving such a great review.

We really do appreciate hearing from customers that are happy with the high level of service we are able to offer and would recommend us to others.

It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.

Thanks again.

Jackie
Customer Care

Noté 5 sur 5 étoiles

Did a excellent job fitting a cat flap…

Did a excellent job fitting a cat flap for me.

16 octobre 2025
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Réponse de Montrose Glass

Thank you for taking the time to leave a positive review.

It’s always a pleasure to hear when customers are happy with the final outcome of our works and especially the cats.

Jackie
Customer Care

Noté 4 sur 5 étoiles

Came to measure up very quickly

Came to measure up very quickly, but waited quite a bit before we had the door finished.

9 octobre 2025
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Réponse de Montrose Glass

Thank you for taking the time to leave your feedback we really do appreciate it.

Jackie
Customer Care

Noté 5 sur 5 étoiles

Professional and Friendly

The glaziers arrived on time. The window was removed and the new one fitted in less than half an hour. They even helped me to lift my heavy plant and put it back on the table. All the glaziers were friendly and professional. I would definitely recommend them.

7 octobre 2025
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Réponse de Montrose Glass

Thank you so much for leaving such a great review.

We really do appreciate hearing from customers that are happy with the high level of service we are able to offer and would recommend us to others.

It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.

Thanks again.

Jackie
Customer Care

Noté 5 sur 5 étoiles

The company came out quickly and they…

The company came out quickly and they did a good job of securing the window. The man who came took care not to damage the frame. He was friendly and helpful. Would not hesitate to recommend the company.

8 octobre 2025
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Réponse de Montrose Glass

Thank you for taking the time to leave such a great review.

So glad to hear that we was able to help on this occasion.

Thanks again for using Montrose Glass and we will be happy to help if needed again in the future.

Jackie
Customer Care

Noté 5 sur 5 étoiles

Amazing Service

Maggie, Gus and Dean are suer helpful and responsive. I called at 4.30pm for an emergency situation, they had someone out within the hour and sorted us right out! Would recommend to anyone, amazing team!

16 octobre 2025
Avis spontané
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Réponse de Montrose Glass

Thank you for taking the time to leave such a great review.

So glad to hear that we was able to help on this occasion.

Such a panic when these things happen, we aim to assist and make the process as simple and as stress free as we can.

Thanks again for using Montrose Glass and we will be happy to help if needed again in the future.

Jackie
Customer Care

Noté 5 sur 5 étoiles

Cat flap in french doors

We had a cat flap fitted on our French doors. From start to finish everyone I had contact with was professional and pleasant. Everything went smoothly, and the cats are chuffed.

7 octobre 2025
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Réponse de Montrose Glass

Thank you so much for leaving such a great review.

We really do appreciate hearing from customers and cats that are happy with the high level of service we are able to offer.

It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.

Thanks again.

Jackie
Customer Care

Noté 5 sur 5 étoiles

Would recommend this company

Would recommend this company, Came out and replaced hinges on window same day .

8 octobre 2025
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Réponse de Montrose Glass

Thank you so much for leaving such a great review.

We really do appreciate hearing from customers that are happy with the high level of service we are able to offer and would recommend us to others.

It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.

Thanks again.

Jackie
Customer Care

Noté 5 sur 5 étoiles

Quick response

Quick response
Professional and cheerful employee

13 octobre 2025
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Réponse de Montrose Glass

Thank you for taking the time to leave such a positive review.

We pride ourselves on the high level of customer service that we are able to provide.

Thanks again.

Jackie
Customer Care

Noté 5 sur 5 étoiles
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Réponse de Montrose Glass

Thank you for taking the time to leave such a positive review.

We pride ourselves on the high level of customer service that we are able to provide.

Thanks again.

Jackie
Customer Care

Noté 5 sur 5 étoiles

Very helpful service .

Very helpful service .

9 octobre 2025
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Réponse de Montrose Glass

Thank you for taking the time to leave such a positive review.

We pride ourselves on the high level of customer service that we are able to provide.

Thanks again.

Jackie
Customer Care

Noté 5 sur 5 étoiles

Second time I used Montrose Glass

Second time I used Montrose Glass. On both occasions they were professional and helpful, and provided a good service.

8 octobre 2025
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Réponse de Montrose Glass

Thank you so much for leaving such a great review.

We really do appreciate hearing from customers that are happy with the high level of service we are able to offer.

It's always a pleasure to be able to help you.

Thanks again.

Jackie
Customer Care

Noté 5 sur 5 étoiles

Excellent communication

Excellent communication, very professional job, really friendly service

3 octobre 2025
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Réponse de Montrose Glass

Thank you for taking the time to leave such a positive review.

We pride ourselves on the high level of customer service that we are able to provide.

Thanks again.

Jackie
Customer Care

Noté 5 sur 5 étoiles

Excellent service from the whole team…

Excellent service from the whole team and the fitter did a quality job ! Will definitely use them again and recommend to others !

24 septembre 2025
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Réponse de Montrose Glass

Thank you so much for leaving such a great review.

We really do appreciate hearing from customers that are happy with the high level of service we are able to offer and that you would recommend us to others.

It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.

Thanks again.

Jackie
Customer Care

Noté 5 sur 5 étoiles

Heroes

This company bailed me out, I organised a repair to a window at a dentist with 24/7 windows and glass and they let me down twice, I called montrose glass and they obliged me within two days, it would have been quicker but they had to work on availability of the room where the repair was taking place, also the price was perfect, way not expensive at all, Thank you so much.

29 septembre 2025
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Réponse de Montrose Glass

Thank you so much for leaving such a great review.

We really do appreciate hearing from customers that are happy with the high level of service we are able to offer.

It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.

Thanks again.

Jackie
Customer Care

Noté 5 sur 5 étoiles

Exceptional service

Exceptional service. I called Montrose Glass concerning a repair to an old imitation leaded glass cottage window wondering just where to start to solve my problem. Excellent response on the ‘phone and the window was subsequently repaired, with no spare parts necessary due to the expertise of the fitter. Absolutely no hesitation recommending. Thank you.

29 septembre 2025
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Réponse de Montrose Glass

Thank you so much for leaving such a great review.

We really do appreciate hearing from customers that are happy with the high level of service we are able to offer and you would recommend us to others.

It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.

Thanks again.

Jackie
Customer Care

Noté 5 sur 5 étoiles

I don’t usually write reviews

I don’t usually write reviews, but after my experience with Montrose Glass, I felt compelled to share just how outstanding this company truly is. From the moment I contacted them, their professionalism and dedication to customer service were immediately apparent.

The team at Montrose Glass was incredibly responsive, I spoke with a lovely representative called Jamie within minutes of reaching out, and he quickly arranged for a technician to visit ( his voice was enough to set me at ease ). Jokes and my personal opinions in that way aside, what impressed me most was how knowledgeable and courteous he was. Jamie took the time to explain every step of the process clearly and made me feel confident that I was in good hands.

The quality of the work was second to none. The replacement window looks flawless, perfectly fitted and finished with precision. You can tell they take real pride in their craftsmanship. And the speed of service? Phenomenal. They delivered exactly what they promised, on time and with no fuss. I was expecting days of disruption, but the whole job was completed efficiently and with minimal intrusion.

It’s rare to find a company that combines top-tier workmanship with genuine customer care, but Montrose Glass does exactly that. If you’re looking for a trustworthy, skilled, and professional window company, look no further.

Kind regards,

Nathan Kelly

19 septembre 2025
Avis spontané
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Réponse de Montrose Glass

Thank you so much for leaving such a great review.

We really do appreciate hearing from customers that are happy with the high level of service we are able to offer. I've shown Jamie your kind review and he said thank you very much.

It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.

Thanks again.

Jackie
Customer Care

Noté 2 sur 5 étoiles

Not good

£294 for a 1x1.5m piece of a 23£ 8x4 with 6 blobs of glue on existing broken glass! Guy was here 15minutes around 9pm! No call out charge!!! £294 is disgraceful! I bought the replacement glass for £136 and fitted for a drink and a £20 note! Montrose should hang their heads in shame! It’s an emergency call out and you’re just seeing £ signs!

10 septembre 2025
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Réponse de Montrose Glass

Thank you for sharing your feedback. We’re sorry to hear you were left disappointed. At Montrose Glass, we pride ourselves on providing clear quotes before attending, and our engineer ensured your emergency works were completed promptly the same evening.

We always aim to be fully transparent with our pricing and to deliver a safe, secure solution during what can often be very stressful situations.

If you’d like to discuss your concerns in more detail, please don’t hesitate to contact us directly — we’ll be more than happy to review the matter further with you.

Regards,

Jackie
Customer Care

Noté 5 sur 5 étoiles

Great Experience

Great Experience

25 septembre 2025
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Réponse de Montrose Glass

Thank you for taking the time to leave such a positive review.

We pride ourselves on the high level of customer service that we are able to provide.

Thanks again.

Jackie
Customer Care

Noté 5 sur 5 étoiles

Very efficient good company

Very efficient good company, they were extremely helpful and kept me updated with progress.
I had a new glass and cat flap fitted with this company and from initial making the appointment over the phone to measuring and installation I found my experience to be very professional.
Would highly recommend these to anyone.

15 septembre 2025
Avis spontané
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Réponse de Montrose Glass

Thank you so much for leaving such a great review.

We really do appreciate hearing from customers that are happy with the high level of service we are able to offer and that you would recommend us to others.

It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.

Thanks again.

Jackie
Customer Care

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