Motofix Group Avis 

372
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I collected my BMW 330e M Sport today after having the front bumper repaired and painted, and I’m extremely satisfied with the results. The paintwork is perfect, and the colour match is spot on! M... Voir plus

Noté 5 sur 5 étoiles

I took my Subaru to Motofix in Oxford to repair a severe scratch on two doors resulting from my too close encounter with an invisible wall. I accepted their fair quote, they took the car in 2 weeks la... Voir plus

Noté 5 sur 5 étoiles

To start with everyone was very accommodating in as much as my wife needed the vehicle to ferry the hounds to and fro to vets. All the staff couldn't do enough to assist and we were kept up to date wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After having an argument with a pillar, naturally my beautiful Porsche Mecan came off worse - I sought the help of Motofix who have helped in the past, and I wasn’t disappointed. Motofix Aldershot pu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Garage automobile
  2. aussi dans
  3. Atelier de carrosserie automobile
  4. Atelier de réparation automobile
  5. Prestataire spécialisé dans l'équilibrage des roues
  6. Service de débosselage automobile

Écrit par l'entreprise

Established in 1997, Motofix Group is an independent, award-winning accident repair and vehicle bodyshop network with nine centres across the South of England. We work with leading insurers and motorists to deliver safe, high-quality car body repairs and crash repairs to exact manufacturer standards. Motofix holds approvals from 10 automotive manufacturer groups representing 20 individual brands, and every site is BSI 10125 Kitemark accredited for vehicle damage repair. Our centres are equipped to carry out structural repairs, aluminium repairs, ADAS calibration, and Hybrid and Electric Vehicle repairs, supported by continued investment in advanced repair technology and world-class technician training. Whether managing an insurance claim or arranging a private vehicle repair, our focus is simple: to make the process as smooth and stress-free as possible through expert workmanship, clear communication, and genuine customer care at every stage.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

372 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(372)

40 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Professional service

Professional service, great communication. Very pleased with the result.

29 novembre 2024
Avis spontané
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Réponse de Motofix Group

Hello Jo, I am pleased to hear that our Exeter team looked after you during your repair journey. Thank you for the feedback, we'll be sure to pass it on. Warm wishes, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Excellent work and customer care

Thanks for taking so much care repairing my car, I am very happy with the work and the customer care.

2 décembre 2024
Avis spontané
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Réponse de Motofix Group

Thank you for your kind words Kate! We're so glad to hear that you're happy with both the repair work and the customer care you received. Warm wishes, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Very satisfied

Motofix was selected by my insurance. They were very professional, kept in touch throughout, and did an excellent job.

26 novembre 2024
Avis spontané
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Réponse de Motofix Group

Will, I'm thrilled to hear our team looked after you during your repair journey. Thank you for sharing. Best wishes, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

First class

A really efficient service. Courteous, helpful & kept me in the loop all the time. Had a decent hire car whilst mine was in. Repair was an insurance job & managed really well from initial report to insurers to getting car back. Have no hesitation in recommending Motofix.

12 novembre 2024
Avis spontané
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Réponse de Motofix Group

Hi Lynn, glad our team delivered a great experience, thank you for your recommendation. Warm wishes, Carla Farrell, Customer Service Manager, Motofix.

Noté 5 sur 5 étoiles

Brilliant service from start to finish…

Brilliant service from start to finish and everyone I spoke to was friendly and professional

25 novembre 2024
Avis spontané
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Réponse de Motofix Group

Hi Rosanne, thank you for your kind words, it’s great to hear that our team delivered a great customer experience. Kind regards, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Fast, efficient and friendly service

Fast, efficient, friendly service. Motofix we’re great when repairing my rear wing and bumper… they even helped with the return of my hire car!

11 novembre 2024
Avis spontané
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Réponse de Motofix Group

Wow, fantastic review Neil, we're thrilled to hear you were pleased with our fast, efficient, and friendly service. Thank you for your kind words. Kind regards, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

MotoFix for the win

MotoFix for the win. After a traumatic ordeal with a different company, Motofix Went above and beyond to ensure my car was repaired properly. The customer service was excellent from the start to finish and the car looks brilliant. Would highly recommend as I won’t be going anywhere else for my body work!

Northampton- Gladstone Rd.

21 octobre 2024
Avis spontané
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Réponse de Motofix Group

Thank you so much for your amazing review! We're thrilled to hear that Motofix was able to turn your experience around and deliver the service you deserved. Our team is dedicated to providing excellent customer service and quality repairs, so it’s fantastic to know your car looks brilliant. We really appreciate your recommendation and look forward to helping you with any future bodywork needs! Warm Regards, Carla, Customer Service Manager, Motofix.

Noté 5 sur 5 étoiles

Excellent job done on repairing the car…

Excellent job done on repairing the car and very easy to deal with

8 novembre 2024
Avis spontané
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Réponse de Motofix Group

Hi Rob, it’s great to hear that our team delivered a great customer experience. Thank you for your kind words and recommendation. Sincerely, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Great service

Great service

7 novembre 2024
Avis spontané
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Réponse de Motofix Group

Thank you for the 5 stars and kind words. All the best, Carla Farrell, Motofix

Noté 5 sur 5 étoiles

Good job done by motofix

Good job done by motofix

4 novembre 2024
Avis spontané
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Réponse de Motofix Group

Thank you for your feedback! We’re glad to hear you’re happy with the repair journey. Warm wishes, Carla, Motofix Accident Repair Centers.

Noté 5 sur 5 étoiles

Outstanding workmanship

Excellent communication through out the process. My car was in the Exeter branch and has just been returned as good as new. Outstanding workmanship.

6 novembre 2024
Avis spontané
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Réponse de Motofix Group

Thank you for your fantastic review! We’re thrilled to hear that the communication throughout the process met your expectations and that your car looks as good as new. The team at our Exeter branch will be delighted to hear your kind words about their workmanship. Kind regards, Carla Farrell, Motofix.

Noté 4 sur 5 étoiles

Body repairs

Arranged car pickup and transported to and from home seamlessly. Repair was carried out to a good standard. Car was returned clean both inside and out. Some of the dashboard information display was changed time, lights, radio etc reason unknown as this had nothing to do with the body repair. Otherwise a good experience.

5 novembre 2024
Avis spontané
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Réponse de Motofix Group

Thank you for your feedback Jennifer. We're glad to hear the car pickup, transport, and repairs were carried out to your satisfaction, and that your car was returned clean inside and out. Apologies for the dashboard information display changes and will certainly look into this to ensure it doesn't happen again. We appreciate you bringing it to our attention, and we're happy that overall you had a good experience with us! Kind regards, Carla, Customer Service Manager, Motofix.

Noté 5 sur 5 étoiles

From the moment my vehicle was received…

From the moment my vehicle was received by Dave to the moment I collected it was a seamless process

4 novembre 2024
Avis spontané
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Réponse de Motofix Group

Thank you for your feedback! We’re so glad to hear that your experience was seamless from start to finish, it’s great to know that everything went smoothly for you. All the best, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Fantastic service…

Motofix were absolutely excellent in the service that they offered. I cannot fault them at all . The customer service team was excellent, the quote arrived quickly and efficiently and the end product which has just been delivered was superb highly recommended best Amanda Hanley

4 novembre 2024
Avis spontané
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Réponse de Motofix Group

Thank you for your amazing review, Amanda! We’re so glad to hear you had an excellent experience with Motofix. We’re thrilled that everything met your expectations. Your recommendation means a lot to us—thank you for choosing Motofix! Kind regards, Carla Farrell, Carla Farrell, Motofix Accident Repair Centers.

Noté 5 sur 5 étoiles

A good job done

A good job done, kept me informed all the way. Valeted the car. Friendly staff to deal with. Cannot fault them

1 novembre 2024
Avis spontané
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Réponse de Motofix Group

Hello Dawn, very glad our team delivered a great customer journey, thank you for sharing. Best wishes, Carla, Customer Service Manager, Motofix.

Noté 5 sur 5 étoiles

Motofix an excellent company

Motofix were always friendly and helpful and kept me well-informed about progress with my repair. The work done on my car was excellent and it looks brand new now !

30 octobre 2024
Avis spontané
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Réponse de Motofix Group

Hi Ralph, We’re so glad to hear you felt well-informed throughout the repair process and that our team provided friendly, helpful service. t’s fantastic to know your car looks brand new—our team will be thrilled to hear it. Thank you for sharing your experience! Kind Regards, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

5* service

A really professional, faultless service from start to finish, and everyone I spoke with during the repair was genuinely delightful and helpful.
My car looks brand new again - thank you Motofix Oxford :-)!

30 octobre 2024
Avis spontané
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Réponse de Motofix Group

Thank you for such wonderful feedback! We’re thrilled to hear you had a professional, seamless experience with our team. It’s fantastic to know that your car looks brand new and that every interaction you had was positive. Thank you for choosing Motofix Oxford—we’re here anytime you need us! Best Wishes, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Motofix Northampton repaired a company…

Motofix Northampton repaired a company van. Communication from estimate to repair was fantastic clear, concise and professional.
All contact with staff was friendly and helpful a pleasure to deal with.
Would highly recommend them.
Finally, repair standards were high.

23 octobre 2024
Avis spontané
Logo de Motofix Group

Réponse de Motofix Group

Hi Glenn, thank you for the 5 stars, glad we delivered a quality repair and a fantastic customer journey, thank you for sharing. Best Wishes, Carla, Customer Service Manager, Motofix.

Noté 5 sur 5 étoiles

Good thanks

Good thanks, very accommodating of my quick turnaround request

16 octobre 2024
Avis spontané
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Réponse de Motofix Group

Thank you Samuel for the 5 stars! We’re glad we could accommodate your request and meet your timeline. Lind Regards, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Vehicle came back immaculate!

Excellent service. Everyone was extremely pleasant and reassuring. Vehicle came back immaculate! They also took away any headache with the insurance company. Would highly recommend.

19 octobre 2024
Avis spontané
Logo de Motofix Group

Réponse de Motofix Group

Hi Joel, thank you for the 5 stars, glad we delivered a quality repair and a fantastic customer journey. Thank you for sharing, Kind regards, Carla, Customer Service Manager, Motofix.

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