Motofix Group Avis 

372
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I collected my BMW 330e M Sport today after having the front bumper repaired and painted, and I’m extremely satisfied with the results. The paintwork is perfect, and the colour match is spot on! M... Voir plus

Noté 5 sur 5 étoiles

I took my Subaru to Motofix in Oxford to repair a severe scratch on two doors resulting from my too close encounter with an invisible wall. I accepted their fair quote, they took the car in 2 weeks la... Voir plus

Noté 5 sur 5 étoiles

To start with everyone was very accommodating in as much as my wife needed the vehicle to ferry the hounds to and fro to vets. All the staff couldn't do enough to assist and we were kept up to date wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After having an argument with a pillar, naturally my beautiful Porsche Mecan came off worse - I sought the help of Motofix who have helped in the past, and I wasn’t disappointed. Motofix Aldershot pu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Garage automobile
  2. aussi dans
  3. Atelier de carrosserie automobile
  4. Atelier de réparation automobile
  5. Prestataire spécialisé dans l'équilibrage des roues
  6. Service de débosselage automobile

Écrit par l'entreprise

Established in 1997, Motofix Group is an independent, award-winning accident repair and vehicle bodyshop network with nine centres across the South of England. We work with leading insurers and motorists to deliver safe, high-quality car body repairs and crash repairs to exact manufacturer standards. Motofix holds approvals from 10 automotive manufacturer groups representing 20 individual brands, and every site is BSI 10125 Kitemark accredited for vehicle damage repair. Our centres are equipped to carry out structural repairs, aluminium repairs, ADAS calibration, and Hybrid and Electric Vehicle repairs, supported by continued investment in advanced repair technology and world-class technician training. Whether managing an insurance claim or arranging a private vehicle repair, our focus is simple: to make the process as smooth and stress-free as possible through expert workmanship, clear communication, and genuine customer care at every stage.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

372 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,6

Tous les avis

(372)

40 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very friendly

Very friendly. Car was also valleted after being repaired, which was a nice finishing touch.

19 février 2025
Avis spontané
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Réponse de Motofix Group

Thank you for your great feedback! We're so happy to hear that you had a positive experience with our team. Thank you for sharing. Warm wishes, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Brilliant service from Exeter branch

Brilliant service from the Exeter branch, repair took a little longer than they expected but they kept in touch daily, the customer service was excellent. A really friendly and knowledgeable team, I’d recommend them to anyone. Chris was the my main point of contact, he was excellent . Thanks again Motofix

1 février 2025
Avis spontané
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Réponse de Motofix Group

Thank you for the wonderful feedback! We're so glad to hear that you had such a positive experience with our Exeter branch.it’s great to know that Chris and the team provided excellent service throughout. Your recommendation means a lot to us. best wishes, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

I can honestly say that Motofix have…

I can honestly say that Motofix have been one of the best companies I have dealt with for a long time from the very polite receptionist to the helpful driver who collected my car for repair
I was kept informed at all stages of the repair and got my car back quickly
I would certainly use them again if needed well done and thank you

4 février 2025
Avis spontané
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Réponse de Motofix Group

Thank you so much for your fantastic review! We're thrilled to hear that every part of your experience, from the receptionist to the driver and the repair process, met your expectations. Keeping our customers informed and providing quick, high-quality service is always our goal, so it's great to know you were satisfied. We truly appreciate your kind words and would be happy to assist you again whenever needed! Thanks again, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Overall great service

Overall great service. Fuss free experience

30 janvier 2025
Avis spontané
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Réponse de Motofix Group

Hi Peter, it’s great to hear that our team delivered a great customer experience. Thank you for sharing. Kind regards, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Good

Nice job, happy

30 janvier 2025
Avis spontané
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Réponse de Motofix Group

Thank you for your 5 stars and kind words. Best wishes, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

1st insurance claim repair for years!

From start to finish efficient, courteous and no problems encountered. They did what they said they would do, kept me up to date and I was impressed. Great customer experience. Repairs completed to a high standard and a great valet! It needed it!

20 janvier 2025
Avis spontané
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Réponse de Motofix Group

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience from start to finish. We really appreciate your kind words about our team’s efficiency and communication. If you need anything else in the future, don’t hesitate to reach out—we’re here to help! Kind regards, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Amazing

Amazing! Communication was brilliant the job it’s self looks flawless and time of completion was very good.

6 janvier 2025
Avis spontané
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Réponse de Motofix Group

Thank you for the fantastic review! We're so glad to hear that the communication, quality of the work, and timely completion all exceeded your expectations. It means a lot to us that you're happy with the results! Thank you for sharing. Warm wishes, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Great communication throughout

Great communication throughout, the estimator called me and explained everything. They kept me up to date, car looked perfect on pick up, they had done a great job and even cleaned it for me which was a great touch!

9 janvier 2025
Avis spontané
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Réponse de Motofix Group

Hi Emma, thank you for the 5 stars, glad we delivered a quality repair and a fantastic customer journey. Best wishes, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Excellence

I've just collected my car from Motofix, Swindon after 'no fault' damage to my car was repaired. Not only is the quality of the repair excellent and the car returned to me sparklingly clean, but also the level of customer service I received throughout was beyond exemplary. A great big 'thank you' to the Team.

8 janvier 2025
Avis spontané
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Réponse de Motofix Group

Thank you so much for your kind words! We're thrilled to hear you're happy with the repair and the level of service you received,it's wonderful to know we met your expectations. We truly appreciate your feedback and are grateful for the opportunity to help! Kind regards, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Very efficient and professional

Very efficient, friendly, helpful and professional service.

2 janvier 2025
Avis spontané
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Réponse de Motofix Group

Thank you for choosing Motofix and for your kind words. Warm wishes, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Fantastic service from start to finish.

Fantastic service from start to finish.
Hi quality of workmanship would highly recommend to anyone

23 décembre 2024
Avis spontané
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Réponse de Motofix Group

Thank you Arthur for your wonderful feedback and recommendation. Warm wishes, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Amazing

I have done one review, but it’s not appearing anywhere??
I had a deer commit suicide on my car in dark rural Oxfordshire- the damage - all body work, no humans - was incredible! Went to this place for repair. Honestly, it looks better than it did before- amazing job, they even cleaned it inside n out- something I’ve not done for at least3 years😉. Didn’t report any fur or venison found .They also supplied a courtesy car for the duration . Certainly I know where I’ll be going if needed in future- thanx so much. AJ69.

10 décembre 2024
Avis spontané
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Réponse de Motofix Group

Thank you so much for your fantastic review! We're so glad we could help after such an unexpected (and unfortunate) situation with the deer. It's great to hear that the repairs exceeded your expectations, and we're happy you appreciated the extra touch with the cleaning! We're also glad the courtesy car made things easier for you. Your trust in us means a lot, and we’re here for you anytime you need us in the future. Thanks again, and take care! Best Wishes, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

The Oxford branch were always polite…

The Oxford branch were always polite and friendly and efficiently and promptly repaired my car OU21 XJD They provided me with a courtesy car and returned our car in immaculately valeted condition at the time promised

20 décembre 2024
Avis spontané
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Réponse de Motofix Group

Hello David, We're so glad to hear that you had a positive experience with our Oxford branch. It's great to know that our team was polite, efficient, and delivered your car back to you in immaculate condition, as promised. We appreciate your feedback and your trust in us. If you ever need anything in the future, don’t hesitate to reach out! Kind regards, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Customer service was excellent

Customer service was excellent. Very good organisation and first class workmanship.

12 décembre 2024
Avis spontané
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Réponse de Motofix Group

Thank you for the 5 stars, it’s great to hear that our team delivered a great customer experience. Warm wishes, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff. Professional & efficient service. Would highly recommend

13 décembre 2024
Avis spontané
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Réponse de Motofix Group

Thank you Julie for your 5 star rating and recommendation. Kind regards, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

I cannot fault motofix

I cannot fault motofix. From start to finish the guys were fantastic. Communication was brilliant, and the end result was absolutely brilliant. A big thankyou.

6 décembre 2024
Avis spontané
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Réponse de Motofix Group

Hi Caroline, Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with Motofix from start to finish. Thank you for sharing, Best wishes, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Bodywork

Great service, car collected and picked up from home. The car came back shining and thoroughly cleaned inside and out very happy. Would recommend it to anyone.

4 décembre 2024
Avis spontané
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Réponse de Motofix Group

Hello Tomasz, can't thank you enough for the recommendation, so glad the repair exceeded your expectations. All the best, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Good comms and quality repairs

Good communication from the start from Motofix Cirencester and pleased with the quality of repairs. Everyone we spoke to was efficient and the repairs were done to a good standard in the timescales promised promised. The collection and delivery service is an added bonus.

22 novembre 2024
Avis spontané
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Réponse de Motofix Group

Hello Lynda, it’s great to hear that our team delivered a great customer experience. Thank you for your kind words and recommending us. Best wishes, Carla Farrell, customer Service Manager, Motofix.

Noté 4 sur 5 étoiles

Nice job

Workers polite
Gave me a car to borrow
Collected my car
Returned when mended

2 décembre 2024
Avis spontané
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Réponse de Motofix Group

Hi Janet and Nick, thank you for your kind words and recommendation. Kind regards, Carla Farrell, Motofix.

Noté 5 sur 5 étoiles

Professional and did a great repair…

Professional and did a great repair job. Car looks good as new.

8 novembre 2024
Avis spontané
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Réponse de Motofix Group

Thank you for the 5 stars, glad we delivered a quality repair and a fantastic customer journey. Thank you for sharing, Best wishes, Carla Farrell, Motofix.

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