Motolegends Avis 6 771

I always like my visits to motolegends,in the past have spent literally thousands in the shop, I understand the new model of serving a few people at a time in the actual shop at a particular time,the shop floor is not actually that large,so makes for a comfortable shopping experience, however in the past year I have brought shoei helmet and summer riding jeans almost £1000 unfortunately wasn't able to get the time off for a visit during the week,so brought from another retailer on a Saturday when I'm not working, I'm sure this is the same for lots of potential customers, I'm not sure of a solution to this small problem.maybe a larger outlet?
I will continue to support motolegends when I can as the product knowledge from the staff is first class,the staff are very friendly and professional.
My last visit recently was to purchase a pair of Daytona boots which I probably will not wear until the coming winter, I actually had business in Guildford so took advantage to make a visit to motolegends.
Thanks once again for the help and advice on my latest purchase

Ace leather jacket, well packed, good price, fast delivery.

I just needed to get this off my chest about MotoLegends because honestly, they’ve turned into a joke of their own ego. It’s like they’re parading around as if they’re the bloody kings of customer service, but all it comes across as is arrogant and downright pathetic. I’ve dumped thousands of pounds on gear from them over the years, thinking they were decent, but after what I experienced today, I’m done. I went in to buy a helmet and was told to wait for an hour—an hour! And then to top it off, I wasn’t even allowed to look at anything else because of “safety” or is it just a lack of trust in there customers. This will be the absolute last time I step foot in MotoLegends, or should I say Moto Arrogance. They’ve lost a loyal customer, and they deserve it.

I wanted some waterproof summer gloves so I went through the information and videos to see what recommended etc and ordered a pair of Dainesse Teyde gloves. They arrived promptly and are very comfortable. Haven’t been able to test the waterproof qualities yet as it hasn’t rained since I got them but as we’re in Britain I shouldn’t have to wait long! Overall another excellent experience.

I managed to book an appointment at short notice to have an intercom system installed. Being a relative newcomer to biking, the technical assistance received to ensure I purchased the right system for my needs was invaluable. It was quickly installed and the operation was explained in straightforward, practical terms. Always better than trying to understand the instructions.
I decided to go for the Sena 605 and have used it several times.
Excellent product.
Great service as ever.

I have dealt with Motolegends now for a while and have purchased a few things from them, and their service has been brilliant and amazing - even when I have had to change sizes because of my poor measurements! Along with their regular emails and cool on-line videos, etc - what can I say, if you have a motorbike, don’t go anywhere else.
My only issue is that I have not yet visited them in person - something I hope to rectify soon!
Thanks guys!

Great prices and service. Highly recommend this company for all your biker needs.

Customer service is second to none I’ve never experienced the level of professionalism in a motorcycle clothing shop. I highly recommend motolegends

From the Netherlands I stopped at Motolegends on a trip to Wales. I heard and saw a lot of the shop on YouTube and hoped they would help me with new garments.

I succeeded, or rather they succeeded, finding garments that suited. So I am happy that I visited the shop, for a cup-of-tea, good information and when I left full bags with motor clothing.

I arrived on a pre booked PFS appointment having ridden with a friend from Suffolk. We were immediately welcomed with a coffee and biscuit and throughout the service was excellent. The PFS service I would highly recommend. I also purchased the new alpinestars air vest and a few other bits and pieces with great advice from the team. At the end all the kit was boxed up and posted home as we were riding home. Motolegends knowledge, advice and service lived up to our expectations again which is why we are happy to travel a couple of hours. They are simply the best at what they do.

The welcome you get coffee biscuits a very friendly face .service is brilliant. What more can I say

As ever a fabulous experience. Welcoming, knowledgeable, and patient.

Disappointed
I’ve bought gear from Motolegends a few times now and not had any issues.
Around 3 months ago I decided to purchase a pair of Rukka themog + gloves, for winter use on Blood bike rides.
Rukka gloves are advertised as having a two year guarantee.
I wore them for a few days out on dry cold days and all was good.
On cold v wet day, I noticed water ingress on dual carriageway at speed.
This gradually got worse during the day, the gloves were absolutely saturated by the end of the day.
I reported this to Motolegends, I was asked to test them again, before returning them.
“Fair enough “
So a month later again on shift, I was on the M4 in heavy rain.
I noticed rain entering the fingers of the left glove.
This got worse during the drive, the glove was soaked.
I again reported this to Motolegends and was asked to return them.
A week later I was contacted by a representative, I was told the gloves didn’t leak and that I was probably not wearing them correctly!
I’ve been wearing motorcycle gloves since I was 16, I’m now 62!
I bought the gloves to use with a Rukka Nivala suit with double cuffs.
Motolegends returned the gloves and advised to send them to Gore-Tex if I wanted them tested.
So Motolegends after spending hundreds of pound with you over the years, I will take my business elsewhere from now on.
Potential buyers need to be aware that Motolegends are fine until you have a problem.

Great videos from the chap in the hat,
giving lots of information to help with the right choice of gear.
The sales offers are a very tempting.
I’ve replaced most of my old riding gear with quality items from Motolegends. The service is prompt and simple.
My go to company for all my motorcycling apparel.

The YouTube videos convinced me that these guys know their stuff, so I rode down from Cheshire today to get kitted out. The place met and surpassed my expectations. I rode there cold, and rode home lovely and warm. Alex was helpful and attentive and nothing seemed like too much trouble. Motolegends are providing a first class service backed by first class products. When the price is no more than you would pay mail ordering from any of the superstores, I just can’t see any reason to not go to this brilliant shop. Really happy customer. 👍

I’ve been a Motolegends customer for years now, even when I was living in the US full time I would always make time for a visit to the shop when in the UK.
It doesn’t matter if you are in the shop or dealing with one of the customer service advisors the experience and service level is always outstanding. Can’t say enough good things to be honest. Even if a product lets you down, Motolegends won’t. Five star.

This has been our go to bike clothing store for many years. Excellent customer service with attentive staff. This is not your typical clothing store. You experience a personal service where the staff ensure that what you want fits correctly and they will offer alternatives if the fit in your particular choice of clothing doesn't. The wife and I came away with various items of clothing and new helmets that we wanted and the staff made the necessary adjustments to ensure correct fitting. This is not a walk in and browse store so you need to go in with some idea of what you want. But it was well worth the journey to Guildford.

Excellent service. Great communication. They don't sell items they don't have; something I loathe. First class retailer.

Great service bought some Rokker jeans fit as described and fast service