I had ordered and received cabinet pulls from MyKnobs before and it was fine. Recently I ordered a towel ring and toilet tissue holder and the color was different despite ordering the same finish and... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I ordered one refrigerator pull on April 10, paid $29 to expedite with Fedex. It is Aug 16, still no pull and no communication from My Knobs. "Processing" is on website, but promised yesterday, no s... Voir plus
Love the door knobs! They blend well with the copper hardware for our new kitchen cabinets (got those from My Knobs as well.) Nice doing business with your company and the items we purchased are well... Voir plus
Love my beach condo laundry room cabinet knobs as Maryland blue crab but in pewter. I get positive feedback constantly. I’ve used starfish & sea shells & seahorses in bath room on vanity drawer pulls.... Voir plus
À propos de l'entreprise
Coordonnées de contact
485 S Broadway, unit 29, 11801, Hicksville, Etats-Unis
- 718-721-8955
- info@myknobs.com
- www.myknobs.com
A répondu à 28 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service with adequate…
Excellent service with adequate delivery time.
Correct number but wrong extension
Added a matching cabinet but wanted to match the knobs with the existing knob om the other furniture. Despite detail search at local box stores could not find exact match.
Search on internet appeared successful when I found MyKnobs.com.
Order process was easy and delivery was pretty quick.
Only process is a miismatch of the inner circle on the knob. Thankfully the order was a bag of 4 although i really only needed 2 so i was able to use the 4 knobs on a different piece so those 4 "matched" and the "new cabinet" is looking good with the "old" knobs.
Just have to live with "things change".
Received the wrong item and am still…
Received the wrong item and am still waiting for the correct one. Called customer service the day I got the incorrect order delivered to me and that was about 2 weeks ago. Had to send them an email explaining the mistake and a picture of the wrong item sent to me. Hope to get the correct product soon.
Great quality knobs
Easily processed return
I received my order in a reasonable…
I received my order in a reasonable amount of time, everything was packaged nice and secure, I just didn’t care for the color and the weight of the items. I decided to send it all back at my expense (over $60. In postage!!) for a refund. The package had tracking so I could see that it had been received, but my refund has not happened and it’s been almost 2 weeks. After one phone call they assured me it would get refunded soon. 🤞
The entire experience was fantastic
The entire experience was fantastic. Support is easily contacted, ordering was simple and delivery was fast...all at a very reasonable price.
Outstanding variety to choose from
Outstanding variety to choose from; great communication on the delivery status. 5 stars!
Outstanding Place for cabinet hardware
Outstanding website, prices, selection and customer service. Our new #1 site for cabinet hardware.
Great product!
My kitchen handles arrived just as expected and they look great! I also love the handles that I chose for my bathroom, they really look good and make a big difference in how the cabinets look. The company was great to work with!
Love the door knobs
Love the door knobs! They blend well with the copper hardware for our new kitchen cabinets (got those from My Knobs as well.) Nice doing business with your company and the items we purchased are well made and good quality. Delivery was pretty quick too, considering the current shipping problems in the country. We will recommend your company gladly. Thank you for the pleasant experience of purchasing from you.
Horrible customer service, many problems with order
First off, the handles I ordered look great and are good quality, comparable to other handles 2-3x the price.
However, the experience has been so bad I wish I had just paid twice as much and gone somewhere else. Of the 28 handles I ordered, 7 arrived damaged, so either the QC is bad or their packing method is.
The customer service has been terrible. They don't communicate back, so if you send them an email or request a call, you'll never hear anything back unless you call them and ask what's going on.
These are over the top quality pulls
These are over the top quality pulls. Very stylish and easy to grip.
knobs and drawer pulls
The knobs and drawer pulls are absolutely beautiful and high quality! I am very satisfied with my purchase..
Don't waste your time
Don't waste your time, go elsewhere. Ordered arrived incorrect, attempted to rectify the issue by calling and emailing, even created a "ticket" on their site, no response for 5 days! Went else where for the correct parts and will never buy from them again. Beware
Don't buy, they lie about everything
Sold me product that they didn't have, and kept lying about the product shipping in a couple of days. Customer service wait was awful. Don't buy from these guys.
Warning - don't buy from knobs.com
Warning! Myknobs.com uses deceptive sales practices. They sell shoddy, cheaply-painted knobs as "polished brass." They refuse to send a pre-paid return label and will not accept returns via USPS, only UPS or FedEx, to discourage legitimate returns.
Not responsible for their mistakes!
Ordered to door handles and they sent me the wrong model, the same day I received asked for a return, 7 days later issued an RMA and asked me to pay return for their mistake. Call them and they said will send me the return label shortly, never happed. Call them again 2 days later the same story ...
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








