Myntra Avis 2 221

Myntra has become a platform for scammers! I ordered a SanDisk Portable 1TB SSD, but received a completely wrong/fake product. Despite having a CLEAR UNBOXING VIDEO PROOF, the support team is shamelessly denying my refund/replacement.

​It is disgusting how Myntra treats its loyal customers. Even with solid evidence, your team is ignoring the facts. This is straight-up theft of my hard-earned money. I am not going to let this go.

​If this is not resolved immediately, I am taking this evidence to the National Consumer Court (NCH) and filing a formal case via E-Daakhil. Stop harassing customers and fix your fraudulent

Ordered 2 weeks before my brother’s wedding. Delivery delayed. Gave me a new date, then postponed again by 2 days. App says “out for delivery today” but nothing. You ruined important event shopping. Worst service, zero accountability. #Myntra

The worst experience ever with online shopping. I recieved the wrong product without the brand logo and myntra refused to collect the return for a product that I didn't order and was fully paid for. Customer service were not able to resolve the query. A very disappointing experience with Myntra

Absolutely pathetic service and misleading delivery promises. Myntra has been nothing but a nightmare.
On 8th April, I ordered two large suitcases, with a clear “Get it by 3 days” promise. Fast forward to today, 8 DAYS LATER and I’m still empty‑handed. What followed was the worst customer experience imaginable.
I am travelling in the next 4 days, and despite repeatedly explaining the urgency, the Myntra team cannot even confirm whether the suitcases will be delivered in time. No clarity, no resolution, just vague apologies and system excuses. They have completely put me in a spot.
Now, because of Myntra’s incompetence, I’m forced to waste almost an entire day travelling just to buy suitcases elsewhere.
Never again, Myntra.
This feels borderline scam‑like - take the order, take the money, break promises, and push customers into stress and inconvenience.
If you value your time, plans, or sanity - STAY AWAY.

Wrong product shipped and lousy chat bot support.

Myntra giving very poor services, their staff very careless, they are note check before packing,, delivery agent not giving call again if we not receive the call..poor service and product quality poor, but price is very High...I am not happy that service, I am very angey with this happening , so many times I purchased from Myntra,but now very bad experience, I am very disappoint with service of myntra, should improve the service.... ,skine hair products not working when order from Myntra..expired product.From ..meena

I ordered 3 sunglasses but received only 1 sunglass. On contacting customer care, grievance centres and sending email several times, my issue is still not resolved. I paid in advance for the products but all they did is sending only one product. They are not refunding the amount, not helping in contacting the courier guy who knows the truth about not delivering my products. People,I request you to please do COD. Please don't pay in advance for any product or you might lose your money. Their customer care and grievance cell is of no use.Horrible... All that they know is to say sorry. They will not resolve your issue. Utterly dis-satisfied with their services.

Great quality product and services

THIS COMPANY +VE FEEDBACK FROM CUSTOMERS PROMISING THEM MCASH LATER...BUT DO NOT CREDIT IT...THEY INCREASE THEIR SALES WITH THE HELP OF REVIEWS BUT LOOT N CHEAT CUSTOMERS... ABSOLUTELY DAY LIGHT ROBBERY...N FRAUD GOING ON.

So disappointed I came to India to visit and I found an amazing spice box that I ordered but two random cups were delivered??? Now I'm not in India and I'm trying to get my refund and you keep cancelling my pickup. I have no way to contact you since I don't have an Indian number. This is the worst customer service ever. You just scam and take people's money. Really poor reflection of India 😢

Amount deducted twice. Reported to Myntra, they denied. Shared evidence received from my bank over email even though they denied. Cheated feeling. Lost my hard earned money.

A 10-Year Trust Shattered: Myntra's Disappointing Response to an Empty Box

I've been a loyal Myntra customer for over 10 years, and I've had great experiences with your service. However, my recent order was a nightmare. I received an empty product box, and when I raised a ticket, the response was disappointing.

They said the order was packed and sealed at the warehouse, and the logistics partner confirmed it was delivered untampered. Based on this, they refused to process a refund or replacement. When I asked for escalation, the lead manager gave me a generic response, repeating the same info.

Customer service that's more robot, less human. Not what I paid for.

10 years of trust, shattered by one empty box.

Myntra, I expected better. A simple refund would've kept my trust intact. Instead, your response feels like a canned reply. Check your customers' order history and show some empathy.

Losing a 10-year customer over a poor response isn't worth it.

Seems like Myntra's priorities are elsewhere, not with their customers.

#MyntraFail #NeverShopAtMyntraAgain #poorcustomerservice
@myntra

Don't do any shopping from here, it is a completely useless service, it is a completely 3rd class application, don't do any shopping from here, it will cost me money and I will not get any refund, so please do not shop on Myntra🙏🙏

Used to be good at one time. Now absolutely pathetic and awful.
No proper service.
Customers feel neglected.
No hope.
No person to pickup order.
No positive resolution.
Giving faulty product always.
Fake apology.
Repeat mistakes.
No way to contact delivery agent.

It’s really frustrating irritating disappointing and disgusting awful pathetic platform.

Worse customer care or service.
All useless people who just give fake assurance.
They cancelled my order.

Don’t want to shop from them.

Myntra has reached a point where it sees customer satisfaction as a joke. i have ordered 4 products and i received only one and when i raised the complaint ,without a proper clarification or intimation they have turned down the complaint. when i reached out to customer service they hv concenterated more on consolidation rather than resolving the actual issue
—just a frustrating experience of paying for something that never arrived.

MYNTRA is cheat company.. I have paid for two Dopomine body spray but when i had opened the box i have recieved only one. I had excalated a month ago and my money is returned nor the product. Abdolute Cheat and looting the csutomers. Do not trust and do not buy from MYNTRA

One or the worst online shopping
I ordered one goggle they sent me in different box when I want to exchange nobody is responded
One of the worst shopping
Delivery boy came to collect and said the box name is different that you ordered

I wish there was option for minus rating. The worst and illiterate customer service agents are employed by Myntra. They do not know how to respond to a query. Most pathetic site, with poor quality goods and even worse customer service. Site should be out of business.

My delivery got delayed twice and then I got delivered the wrong product. Unfortunately I didn't check it right at the time of delivery, but opened it right after the delivery agent left. I waited for the delivery status to update to "delivered" and immediately raised a return request of wrong product. They replied saying they checked warehouse and the product delivered is correct! I had enclosed the wrong product and wrong bill inside that product. There team does bogus checks and just rejects - No more Myntra

I am shocked and appalled by myntra's pathetic customer service.i had ordered a top which was supposed to be delivered on the 3rd of April 2026...but it got delayed and they said tht they will deliver it on 6thr but again they didn't deliver it .they haven't given any status about the delivery anymore.myntra are cheaters who do not respect customers .tht cheap woman of a customer service agent cut my phone off when I was talking to her.i will escalate this matter to a higher authority.