Had an issue with an expired reward but the customer services team quickly helped me resolve the issue and claim it. Communication responses were fast and professional.
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Lisez les avis des autres
This is a follow up review, regarding Amazon voucher for a House of Bruar purchase. After a frustrating delay and many emails / submissions through their official contact page, I did get a helpful rep... Voir plus
L'entreprise a répondu
Disgusted with poor service, promised rewards are never sent, several times I’ve had to chase up the vouchers owed. I am very unhappy, followed instructions yet several months later waiting for my £... Voir plus
L'entreprise a répondu
My amazon voucher was showing activated in Feb. Took my holiday in July still no voucher. Emailed several times they said wait 90 days so I did now saying wait 90 days after actual holiday! I'm thinki... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de coupons d'achat
- aussi dans
- Agrégateur de voyages
- Fournisseur de produits promotionnels
- Marché en ligne
Écrit par l'entreprise
MyVoucherCodes helps shoppers save money when they shop online and in-store, with thousands of discount codes, voucher codes, deals and special offers from some of the UK's most popular brands and retailers. Whether you're looking for a discount code for fashion, beauty, technology, travel, food, homeware or everyday essentials, MyVoucherCodes makes it easy to discover the latest ways to save. Our team searches for and checks offers from retailers so shoppers can find relevant promotions, money-off vouchers and exclusive deals all in one place. From first-time customer discounts and percentage-off codes to free delivery offers and seasonal promotions, we help customers find opportunities to spend less at the brands they love. Our platform features offers from thousands of retailers, making it simple to compare available discounts before completing your purchase. We've been helping UK shoppers save money for over 20 years, building a trusted destination for people looking for genuine voucher codes and promotional offers. Whether you're planning a big purchase or simply looking for a better price, MyVoucherCodes is designed to make finding a deal quick and straightforward. Visit MyVoucherCodes to browse the latest discount codes, voucher codes, promotional codes, money-off offers and exclusive deals and discover how much you could save on your next purchase.
Coordonnées de contact
Royaume-Uni
- www.myvouchercodes.co.uk
3,0
Moyen
437 avis
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I cannot access my gift voucher
I cannot access my gift voucher. My password doesn’t work. I’ve used the forgotten password link and no reset email arrives. I then try and register my email address it says already registered. Contacted customer services twice on the website. No acknowledgement or confirmation message appears. Messaged on Facebook for help, again no response. Quite frustrating to say the least!
11 mars 2025
Avis spontané
Réponse de MyVoucherCodes
Hello Claire,
Thank you for leaving a review.
We are very sorry to hear that you have been experiencing difficulty resetting your password via our website.
We have had a look into this further and understand that you have been corresponding with one of our customer service agents and have since been able to gain access to your account.
Please note that; we aim to respond to all of our customer queries via all of our channels within 3 working day.
If you are still experiencing an issue gaining access to your account, please get back in contact with our customer service team via email info@myvouchercodes.co.uk
Again, we are really sorry for any inconvenience and frustration caused.
Many thanks,
Kirsty.
Claiming Vouchers
Really disappointed with your service. It must be set up so that you eventually give up and you can't receive your voucher.
My voucher will have expired before I can claim it.
Have now tried 3 or 4 times to login without success.
4 mars 2025
Avis spontané
Réponse de MyVoucherCodes
Hello Michael,
Thank you for getting in touch and leaving a review. We are very sorry to hear that you haven't been able to claim your voucher and that you have been having difficulty logging into your online account.
Please could you contact our customer service team via email at info@myvouchercodes.co.uk? Our customer service team will be able to assist you with logging into your online account and help with the retrieval of your voucher.
Again, we are really sorry for any inconvenience caused and would like to thank you for brining this to our attention.
Many thanks,
Kirsty.
Brilliant discount codes available
Brilliant discount codes available! Bought my Club L London dress with one of their codes and got free shipping!
20 février 2025
Avis spontané
Please avoid
Please avoid, this is a total scam. Their terms and conditions state that you will not qualify for a voucher if there was any discount applied even if you got a discount of some sort applied automatically due to an active promotion - I didn’t click any links other than “Activate reward” from myvoucher website. Dirty business! You should be ashamed
27 janvier 2025
Avis spontané
Réponse de MyVoucherCodes
Hello Tanya,
Thank you for leaving a review.
We are really sorry to hear that your reward was rejected due to a discount being applied to your purchase.
Clause 6 in the terms and conditions states:
You will not be entitled to a Gift Card if you click on any other links or visit any other websites before making your purchase at the store in question or if you make use of any other offer or promotion in connection with your purchase which is provided by the Promoter or retailer (including any discounts, codes, savings, credit and/or points).
We completely understand this can be frustrating and we are really sorry for any inconvenience caused.
If you would like to discuss this further with a member of our customer service team via email info@myvouchercodes.co.uk.
Many Thanks,
Kirsty.
Genuine vouchers and rewards
16 février 2025
Avis spontané
Absolutely shocking customer service
Absolutely shocking customer service. I have been waiting over 90-days for my Amazon Voucher. Have contacted customer services numerous times and it takes up to 22-days to get a response. When they do respond they employ stalling tactics by asking you to provide documentation, which when provided they then say it can take up to 90-days to receive the gift card. Well 90-days has passed and yet again nothing has been received and no one is responding to email enquiries.
6 février 2025
Avis spontané
Réponse de MyVoucherCodes
Hi Barry,
Thanks for leaving us a review, and we are really sorry for any inconvenience caused.
As you're posting on a review site, we have no visibility of your account with us.
However, if you can please get back in touch with us for further investigation, please, do so via email on info@myvouchercodes.co.uk. We are open Monday - Friday, 9am - 5:30pm.
Many thanks,
Erin
Absolute con!!
Absolute con!!
Used many times and only ever received a couple of gift cards.
Still have four transactions I am waiting for and one of them is from a year ago.
2 février 2025
Avis spontané
Réponse de MyVoucherCodes
Hello Donna,
Thank you for leaving a review, and we are very sorry to hear that you have not received your rewards.
As you're posting on a review site, we have no access to your account with us. In order for us to investigate your query further, please contact us via email on info@myvouchercodes.co.uk. We are open Monday - Friday, 9am - 5:30pm.
Again, we are very sorry for any inconvenience.
Many thanks,
Erin
No sign of gift card and over the 90 days
I have been fighting for months to get my £10 amazon gift card. I have contacted them directly, and finally got a response to send all the proof i did this and heard nothing again, its been months yet again, i keep chasing but been ignored. This was my first time using so i would advise people to avoid. I will update review if i get what is owed
7 octobre 2024
Avis spontané
Réponse de MyVoucherCodes
Hello,
Thank you for leaving a review.
We are really sorry to hear that you are yet to receive an update on your Amazon gift card.
All of our customer service emails are responded to within 5 working days, if you haven't received a response within this timeframe, please send us a brand new email via info@myvouchercodes.co.uk.
Again, we are really sorry for any inconvenience caused.
Many thanks,
Kirsty.
No response from customer service and voucher doesn't send automatically
Previously have managed to get vouchers sent after chasing, but current one should have been sent already (months have passed after validation) and customer service won't reply. Hopefully they will reply here.
Edit to respond to reply: I did email that address on 8th Jan, so already 9 working days and no reply.
17 janvier 2025
Avis spontané
Réponse de MyVoucherCodes
Hello Lisa,
Thank you for getting in touch.
We are really sorry to hear that you've had a delay in receiving your voucher.
Please rest assured, if you have contacted our customer service team via our email address info@myvouchercodes.co.uk, they will get back to you within the next 5 working days.
Again, we are really sorry for any inconvenience caused and we thank you for your patience whilst we look into this for you.
Many Thanks,
Kirsty.
I can't get my voucher
I can't get my voucher as I get an error of 'This known email account does not have a password set. Please check your email for a password reset link.' but after attempting multiple times no email is sent
2 janvier 2025
Avis spontané
Réponse de MyVoucherCodes
Hello Michael,
Thank you for leaving a review.
We are really sorry to hear that you are receiving an error message when trying to log into your account which is preventing you from collecting your voucher.
Please could you contact our customer service team directly who will be able to reset your password for your MyVoucherCodes account and ensure that you are able to access your account again.
You can contact us directly using the email address: info@myvouchercodes.co.uk
Again, we are sorry for any inconvenience this has caused and we would really like to get this resolved for you.
Many thanks,
Kirsty.
Very disappointed
Although I get emails every day from my Voucher Codes and when logging in to get the voucher the site does not recognise my email. Numerous emails back and forth from Voucher Codes Customer service and still the website does not recognise my email. Even changed the password. So after two months still no TUi gift card.
4 novembre 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Janet,
Thank you for getting in touch and leaving us a review.
We are very sorry to hear that you have been experiencing difficulty logging into your MyVoucherCodes account which is resulting in your not being able to claim your gift-card.
We understand that you have previously contacted customer service before to get this resolved, but we would really like to look into this again for you and ensure that you can get access to your gift-card.
please contact our customer service team directly via the email address - info@myvouchercodes.co.uk
Again, we are very sorry for any inconvenience caused and we appreciate you bringing this to our attention.
Many thanks,
Kirsty
Brilliant site for discount vouchers…
Brilliant site for discount vouchers and all running.
Got my Ninja through My Voucher codes and it was in the sale and I also got a £15 Amazon Voucher.
After waiting for the return window to close, I got the voucher. No hassle using it at all.
I never look for other discount sites now it My Voucher without a doubt.
17 novembre 2024
Avis spontané
Voucher arrived exactly as promised…
Voucher arrived exactly as promised when I signed up
19 décembre 2024
Avis spontané
I was happy to finally receive my…
I was happy to finally receive my Amazon gift card from Morrisons. It was a bit of a wait but it was worth it . Thanks.
17 décembre 2024
Avis spontané
Straight forward and easy to deal with.
18 décembre 2024
Avis spontané
You won’t receive your reward.
Like many of the other reviews here it has been impossible to claim my reward - basically impossible to register or login to an account to claim.
Erin from my voucher codes has been in touch with me - sad to see lots of others have had contact with the same person.
Dell please take note - this is a scam website, it’s a disgrace that you are associated with them.
13 décembre 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Joseph,
Thank you for leaving a review.
We are really sorry to hear that you have been unable to claim your reward.
We are glad that you were contacted by one of our customer service agent. If you are still experiencing the issues claiming your reward, please contact our customer service team directly.
You can contact us directly using the email address: info@myvouchercodes.co.uk
Again, we are sorry for any inconvenience this has caused and we would really like to get this resolved for you.
Many thanks,
Kirsty.
Morrisons - A warning to all to read the T&C…
A warning to all to read the T&Cs carefully, as I believe based on those MyVoucherCodes must have a very low rate of awarding their voucher. Shopped with Morrisons who provided a multi buy discount on some products that were purchased, which was apparently enough to breach the T&Cs despite no actual discount code being used by me as customer. Would not use them again!
11 décembre 2024
Réponse de MyVoucherCodes
Hello Sebastiaan,
We are really sorry to hear that your voucher has been rejected due to the terms and conditions not being followed at the time of purchase.
Clause 6 in the terms and conditions states:
You will not be entitled to a Gift Card if you click on any other links or visit any other websites before making your purchase at the Morrisons store or if you make use of any other offer or promotion in connection with your purchase which is provided by the Promoter or Morrisons (including any discounts, codes, savings, credit and/or points).
Again, we are very sorry for any inconvenience this causes and if you would like to discuss this further, please contact a member of our customer service team via email info@myvouchercodes.com.
Many thanks,
Kirsty.
Terrible Experience – Extremely Disappointed!
I’ve had an absolute nightmare with this company. I’ve been waiting for a voucher that has been pending since August. Despite sending multiple emails with all the required details, I’ve received absolutely no response. I’ve sent repeated follow-ups, but have heard NOTHING in return.
It’s beyond frustrating to be ignored like this, and I’m incredibly disappointed with the lack of customer service. I would not recommend this company to anyone based on my experience.
2 décembre 2024
Avis spontané
Réponse de MyVoucherCodes
Hello,
Thank you for leaving a review.
We are really sorry to hear that you haven't received your voucher as of yet.
You would need to contact our customer service team directly who will be able to assist you with your voucher. You can contact them via email on info@myvouchercodes.co.uk.
Many thanks,
Kirsty
Have been waiting for a £15.00 Amazon…
Have been waiting for a £15.00 Amazon voucher for some items purchased at Dunelm.
Dunelm have rejected the the claim due to part of the order being returned, even with the returned items I was still within the limit for the voucher. Items returned due to being faulty (lampshades damaged in transit)
Have emailed MyVoucherCodes but no reply.
2 août 2024
Avis spontané
Réponse de MyVoucherCodes
Hello Helen,
We are really sorry to hear that your reward has been declined.
Please can you get in touch with us via email, on info@myvouchercodes.co.uk as we are unable to view your account as you have posted on a review site. We are open Monday - Friday, 9am - 5:30pm.
We really appreciate your patience, and we are very sorry for the delay in our response.
Many thanks,
Erin
Easy and got my voucher same day
26 novembre 2024
Avis spontané
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