Myvue Avis 

Absolutely awful. Website crashes so much and just freezes most of the time. Also never updates film times so it's impossible to book something a week in advance as according to the website there is only 2 showings on each day in a weeks time. Ridiculous for wanting to prebook tickets early or just see when the showing times are. I've literally been to Vue cinemas less and less simply because of the bad website. You'd expect such a major issue to be sorted by now, bet it's costing Vue a lot of money on how many people can't book tickets and give up and go to a different cinema or don't bother. Load of crap!

Simply Rubbish and as soon as CIneworld opens we will not be going again, major company with a awful rubbish frustrating website

Absolute rubbish. Actually managed to reach the payment section today only for the payment to fail. Called the bank, no issues on their side. The app will also be deleted as the force is definitely not with it.

I was thinking why I never go to Vue and I realised why! appaling, crappy website! Sort it out you bunch of muppets!

It's imposible to book online. We've been waiting forever

Literally, the worst website ever to be developed, whoever built it should be embarrassed and should simply unplug their computer and cease to exist in this space. The IT manager, E-commerce manager and whoever else was responsible for making the worst user experience imaginable should also just quit.

Truly dreadful website. Fails in a different way each time I use it, which is something I suppose.

I am rarely able to book on the Vue Website on Monday nights in less than an hour. It's absolutely ridiculous. Get so bored with waiting for their system. I try to book to avoid the long and painfully slow queues at cinemas where they serve food and tickets at the same tills. Seriously Vue!

Vue cinemas have the worst website ever I have ever used. It is ridiculous that such a big company has such poor web service. It’s as if they don’t actually want you to use it. I’ve been trying to book a film for over 30 mins now and it continuously crashes, won’t select seats, every single time I have had to come out of the website restart it and start all over again and there are no seats left! To be honest this is nothing new there are always problems with their website and it constantly crashes but today has taken it to a whole different level of crap! If I could give them 0 stars I would.

I have never seen this website work properly. So is the app on phone.. they need to invest on IT if they want to keep up with competiton .. I like the cinemas they are good standard but the website is appalling

Appalling shockingly bad website. Hard to navigate, takes lengthy searching, then finally when I tried to book it wouldn't work. Repeatedly tried to book seats but the website had various faults. Tried to phone - terrible long wait for telephone assistance, and the advisor still didn't sort out my booking. All in all they don't deserve to have any business at all with that website. Tempted to boycott it for all the misery it's caused me today, and still I haven't been able to book tickets.

Went to the Westfield Stratford cinema to see a film with gift vouchers. On a busy Friday night, they only accepted these vouchers at one till. No sign advised this and I was sent near to the front of another queue. Not good when the total queue time was in excess of 30 minutes, meaning the start of the film was nearly missed.

Very poor first impression. The cinema part of the experience was enjoyable.

The other reviews are all true, when it comes to Monday evening and you're trying to see what films are on where the website is down and so is the app. Put some of the profits from your ticket prices and combo meals into upgrading your servers VUE. Unacceptable that your servers should be overloaded by an evenings worth of customers.

If you want to know what's on at which VUE make sure you check well in advance to avoid being left completely in the dark. If it wasn't for the £4.99 Super Monday's I'd be off to another cinema.

Considering how big this company is, I have never used their website without issues!! It’s so slow and crashes almost every time!!

Website is awful: slow, poorly designed, always problems. Especially with films that are not in every cinema. You literally have to go through every cinema one by one to find out where it can be seen. Old one was better

Unacceptable web site performance. Worst experience possible for ticket booking. Going to another cinema!

banning films because you may not agree with them is censorship. we are clever enough to make our own minds up thankyou. look at your reviews, surely if you have a brain cell between you, you will realise if you carry on like this you will be finshed. The End!

Prices are not clear. There's always something hidden!! Even the 4.99 super Monday has a 50p hidden fee which you are only made aware of at the end. I was sent a voucher for free popcorn for giving a review but even the popcorn were only given on condition that I buy a drink. So misleading... 0 out of 5!!

Website is awful. Can only look at film times for the next 2 days and thats if you can actually find any films showing at your preferred cinema.
Going to the Odeon instead at least I can see whats on.

Appalling website. Can't find films easily and unable to buy tickets using meerkat code even though website suggests you can.