Online pricing confusing. Quick delivery Great selection of dog food on line not in shops anymore. But can't get use to system online get 8 boxes save order another 6 ave prices go sky high. I dont... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Notified me when the Turkey came back in stock which was helpful. Delivered very quickly top layer slightly thawed though so may need extra insulation. More single protein choices would be helpful…suc... Voir plus
L'entreprise a répondu
Absolutely love this company. Branding on point. Customer service any questions answered with an hour or so via email. Quick delivery. I don't mind paying more for high well fair grass fed animals. It... Voir plus
L'entreprise a répondu
I have used Naturaw for both of my dogs and I'm really impressed with the quality of food and the excellent customer care and service. This is by far the best food I have given to my dogs, both of wh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Exceptional raw food. Dogs are designed to eat fresh, natural, raw food. No nasty processed stuff or unnecessary filler ingredients. We’re a fresh, modern and incredibly passionate group of humans inspired by our own dogs to create the best raw food we could possibly put in their bellies. Made with no compromises, just high welfare meat from british farms, packed in completely compostable packaging with a huge dollop of love. ✔ Exquisite recipes, high welfare meat from British Farms ✔ Plastic-free, beautiful compostable packaging ✔ Certified B-Corp, multi-award winning trailblazers ✔ Vet approved. Complete & veg free recipes available ✔ Next day delivery nationwide, subscribe or order once ✔ One tree planted for every subscription
Why Naturaw?
Écrit par l'entreprise
- Exceptional raw dog food, with a conscience
- We’re incredibly passionate about ethically sourcing the best quality human grade ingredients for our raw food. We make it in our state of the art kitchen in Yorkshire using our own self-generated solar power, and pack it in plastic free, fully compostable, sustainable & beautiful packaging. Did we mention we are the first raw food manufacturer in the whole world to be a certified B-Corp?
- The highest rated dog food in the UK
- Our exquisite Forage complete range is rated 97% on leading independent review and nutrition advice site All About Dog Food. Out of 1600+ foods there are none higher.
- High welfare ingredients
- We use a high proportion of Free Range & Organic meat, nothing is battery farmed and we only use pre-stunned animals. We take animal welfare seriously (our human founders are actually vegetarian!) and believe if we are going to feed our carnivorous companions an appropriate diet we should do so with as much care and respect as possible to the meat within it.
- Plastic-free packaging
- No more piles of plastic tubs. We only use ground breaking home compostable and sustainable packaging. Our trays are made from wood fibres in Europe (not sugarcane shipped around the world) and the non-stick coating on them is a propietry blend of completely compostable bio film. Our cardboard sleeves are printed in vegetable based inks and are carbon offset.
- Purpose led
- The food itself sets us apart but there’s more to it than just that. We are founded and staffed by people who actually care about dogs, it’s not just a business to us (we started making our own food solely for our own dogs) and we also make all our own food in our solar powered Yorkshire kitchen, we don’t just stick a label on someone else's.
Coordonnées de contact
517-521 Avenue E East, Thorp Arch Estate, LS23 7EG, Wetherby, Royaume-Uni
- woof@naturaw.co.uk
- www.naturaw.co.uk
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The quality of the food is excellent
The quality of the food is excellent. Our dog loves it.
16 février 2026
Réponse de Naturaw
Thank you so much! We love hearing how much your dog is enjoying their meals—thank you for your continued support!
Always quality food and great service
Always quality food and great service, very pleased, thanks team
12 février 2026
Réponse de Naturaw
Thank you for your great review! We’re so pleased you’re happy with both the food and service. We aim to make raw feeding as easy and reliable as possible.
Thriving on Naturaw as nature intended
I’ve been using Naturaw for over 2 years now and I can’t fault it
We use the the original range as my dogs not keen on veg or botanicals added . He loves the texture and the quality is second to none . Customer services have always been incredibly friendly and helpful and we subscribe to a two weekly delivery as I don’t have a freezer big enough to store food for an 82kg Saint Bernard and they’re always on time and so efficient I’d highly recommend using Naturaw ! My dogs thriving in it . Happy dog and happy owners 😊
16 février 2026
Réponse de Naturaw
We're so happy to hear that your dog is thriving on our Original range! It's great to know the quality meet your expectations, and our customer service team have helpful.
We appreciate your recommendation and are glad our subscription service works well for you!
Réponse de Naturaw
Thanks so much for your continued support and kind feedback! It’s fantastic to have you as part of our community! 🐾
Naturaw food is good quality
Naturaw food is good quality and my dogs just adore this. I'll definately order it again.
22 janvier 2026
Réponse de Naturaw
Thanks so much for your 5* review—we really appreciate it! So glad your dog is loving the food!
Such a great product that my dog loves
Such a great product that my dog loves! Good to know it’s all natural ingredients. We always get comments on how her coat is so shiny….put that down to the wholesome raw food from Naturaw! Order arrives so fast too, in a completely insulated package.
5 février 2026
Réponse de Naturaw
Thanks for the fantastic feedback! It’s great to hear you are seeing such positive changes in your dog —especially with their shiny coat. That’s what we love to hear!
Great product & all round Customer service
Great product well packaged and delivered on time
5 février 2026
Réponse de Naturaw
Thank you for your kind words! We’re so glad you’ve had a positive experience with both our products and our team—it means a lot to us!
Excellent from ordering to delivery it was all…
From ordering to delivery it was all straightforward. Food excellent
3 février 2026
Réponse de Naturaw
Thank you for your great review! We’re really pleased to hear you’re finding everything easy and convenient—raw feeding should be simple as well as beneficial!
Réponse de Naturaw
We're happy to hear that the food was packed well and arrived on time! Thank you for your positive feedback; we really appreciate it!
Best for the dogs health.
We have placed our dogs on Naturaw diet several years ago. Not going back to dry foods. In our opinion Naturaw currently offers the highest quality dog food on the market.
28 janvier 2026
Réponse de Naturaw
Thanks for the great review - nothing makes us happier than hearing how your dog is doing great on our raw food. Thanks for trusting us with their nutrition!
The best food with a great selection
The best food with a great selection, our Dog loves breakfast and teatime now
22 janvier 2026
Réponse de Naturaw
It’s great to hear our commitment to real, raw food is making a difference for your dog! 🐾
Excellent quality dog food
Excellent quality dog food. I appreciate the choice of different protein sources available and the ethical basis if the company.
They are always efficient and friendly to deal with
12 janvier 2026
Réponse de Naturaw
Thanks so much for the feedback! We’re glad our team could help and that everything worked out well for you and your pup
LOVE Naturaw!!!
I order from Naturaw on a repeat basis. The food is excellent and the dogs love it! I also love their environmentally conscious packaging!!
5 janvier 2026
Réponse de Naturaw
Thank you for the 5-star review! We’re so glad you appreciate our environmentally friendly packaging — caring for dogs as well as the planet is so important to us!
Réponse de Naturaw
We appreciate your support — thank you!
Réponse de Naturaw
We're glad you had a great experience with our product, service, and delivery. Thank you for your positive feedback!
Great food, would like more subscriber flex/reliability
Firstly, the food is great - can't recommend it enough (my greyhounds have thrived on it for three years) but shipping and delivery on the subscription plan is always later than requested. That, plus the limit on how many packs can fit into the box, means I'm always short of what I actually need and always run out days before each delivery.
I used to get my Naturaw delivered by my local indie pet shop, which was perfect - he was always on time and could deliver the exact amount I needed. When I moved house and had to change to the online subscription that's been more problematic.
13 janvier 2026
Réponse de Naturaw
Thank you for your feedback, it's great to hear that your dogs are loving their Naturaw meals!
We have just taken a look at your previous deliveries and can see the only one which was delayed was due to this being placed during our closed period for New Year and therefore could not be delivered the following day, this was dispatched immediately on our return to work. Please note that our subscription system currently works on 'payment date' for subscription renewal, not delivery date.
Please message our team on woof@naturaw.co.uk if you are unsure or require any assistance.
Outstanding food
Outstanding food. Best raw ever and I have fed raw food for 30 years. Packaging is recyclable, and the Company is so helpful and responsive with all queries.
6 janvier 2026
Réponse de Naturaw
Happy dogs make our day! Thanks so much for sharing your experience with us! We appreciate your recognition of our recyclable packaging and responsive support.
Love the forage range
Love the forage range, it’s ideal for making sure your dogs have a balanced meal with all the nutrients they need. My dogs have good stools which shows that the food is balanced. I order in large quantities from Stefs pet pantry.
Bone content in some brands can be too high for one of my dogs.
23 janvier 2026
Avis spontané
Réponse de Naturaw
We're so happy to hear that the Forage range helps your dogs maintain a balanced diet and keeps them healthy! Thank you so much for your continued support!
Excellent
M firs two order. I am very pleased. ord
ering is quick and simple, delivery excellent. The packaging is excellent. Meat trays good and delivery boxes so easy.
Meat is good, according to my dog and cat!
I am very pleased with Naturaw and will be ordering in the future, no need to look anywhere else.
14 janvier 2026
Réponse de Naturaw
Thank you for the amazing review! We put a lot of care into sourcing and preparing our raw food, so it’s wonderful to hear it’s making a difference!
Always fab service woofers love the…
Always fab service woofers love the food.
Good quality
1 décembre 2025
Réponse de Naturaw
Happy dogs make our day! Thanks so much for sharing your experience with us! 🐕
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.