Naturaw Avis 

1 120
•
TrustScore 4.5 sur 5

4,6

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Noté 5 sur 5 étoiles

Notified me when the Turkey came back in stock which was helpful. Delivered very quickly top layer slightly thawed though so may need extra insulation. More single protein choices would be helpful…suc... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Online pricing confusing. Quick delivery Great selection of dog food on line not in shops anymore. But can't get use to system online get 8 boxes save order another 6 ave prices go sky high. I dont... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely love this company. Branding on point. Customer service any questions answered with an hour or so via email. Quick delivery. I don't mind paying more for high well fair grass fed animals. It... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used Naturaw for both of my dogs and I'm really impressed with the quality of food and the excellent customer care and service. This is by far the best food I have given to my dogs, both of wh... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

Exceptional raw food. Dogs are designed to eat fresh, natural, raw food. No nasty processed stuff or unnecessary filler ingredients. We’re a fresh, modern and incredibly passionate group of humans inspired by our own dogs to create the best raw food we could possibly put in their bellies. Made with no compromises, just high welfare meat from british farms, packed in completely compostable packaging with a huge dollop of love. ✔ Exquisite recipes, high welfare meat from British Farms ✔ Plastic-free, beautiful compostable packaging ✔ Certified B-Corp, multi-award winning trailblazers ✔ Vet approved. Complete & veg free recipes available ✔ Next day delivery nationwide, subscribe or order once ✔ One tree planted for every subscription

Why Naturaw?

Écrit par l'entreprise

Exceptional raw dog food, with a conscience
We’re incredibly passionate about ethically sourcing the best quality human grade ingredients for our raw food. We make it in our state of the art kitchen in Yorkshire using our own self-generated solar power, and pack it in plastic free, fully compostable, sustainable & beautiful packaging. Did we mention we are the first raw food manufacturer in the whole world to be a certified B-Corp?
The highest rated dog food in the UK
Our exquisite Forage complete range is rated 97% on leading independent review and nutrition advice site All About Dog Food. Out of 1600+ foods there are none higher.
High welfare ingredients
We use a high proportion of Free Range & Organic meat, nothing is battery farmed and we only use pre-stunned animals. We take animal welfare seriously (our human founders are actually vegetarian!) and believe if we are going to feed our carnivorous companions an appropriate diet we should do so with as much care and respect as possible to the meat within it.
Plastic-free packaging
No more piles of plastic tubs. We only use ground breaking home compostable and sustainable packaging. Our trays are made from wood fibres in Europe (not sugarcane shipped around the world) and the non-stick coating on them is a propietry blend of completely compostable bio film. Our cardboard sleeves are printed in vegetable based inks and are carbon offset.
Purpose led
The food itself sets us apart but there’s more to it than just that. We are founded and staffed by people who actually care about dogs, it’s not just a business to us (we started making our own food solely for our own dogs) and we also make all our own food in our solar powered Yorkshire kitchen, we don’t just stick a label on someone else's.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

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4,6

Tous les avis

(1 120)

252 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Online pricing confusing.

Online pricing confusing.
Quick delivery Great selection of dog food on line not in shops anymore. But can't get use to system online get 8 boxes save order another 6 ave prices go sky high. I dont usually irder food online

18 septembre 2026
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Réponse de Naturaw

Thank you for sharing your feedback - we're pleased to hear you're happy with our selection of raw food and the speed of our delivery, but we're sorry to hear you've found our online pricing and ordering system confusing.

Our raw food is available to order online, as well as through our network of over 230 Naturaw stockists across the UK. You can find your nearest stockist on our website: https://www.naturaw.co.uk/pages/find-a-stockist

We offer reduced delivery charges when you order a full box. When ordering a partial box, the delivery charge is higher, which can affect the overall cost of your order. Our website displays an indicator at checkout to help you adjust the number of trays in your basket to qualify for the lower delivery rate - https://www.naturaw.co.uk/pages/delivery-info

We appreciate you giving Naturaw a try and hope this information helps make ordering with us a little easier.

Noté 5 sur 5 étoiles

Naturaw is not the Cheapest

My first observation is Naturaw is not the cheapest, however their products are top notch and my dogs thrive on them, not much more to say really, if it’s right for my three it’s right by me, thank you 🙏 🐶🐶🐶

2 octobre 2026
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Réponse de Naturaw

We’re thrilled to hear your three dogs are thriving on their Naturaw diet! Quality is so important to us too, so it means a lot to know you’re also happy with the difference it makes! ❤️

Noté 1 sur 5 étoiles

Shame now poor quality

Food quality and service have really gone down. The food arrived defrosted, this has happened with the last 3 deliveries. When I pointed that out on the last one, they said it could be refrozen - we don’t do that with human food why a dogs. Now back to PaleoRidge - slightly more expensive but much better quality and theirs was frozen when it arrived.

19 septembre 2026
Avis spontané
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Réponse de Naturaw

EDIT: We have been unable to verify your information despite requesting additional detail, which along with the mention of a competitor, and the fact this review was not linked to an actual order leads us to believe this review is not based on a genuine experience.

To say the food is poor quality or has changed in any way because of an issue with a delivery (however non existent it may be) is false and misleading.

__

We're sorry to hear that you've been disappointed with our service.

Unfortunately, we're unable to identify your account or order from the information provided. If you could please contact our customer support team at woof@naturaw.co.uk, we'll be happy to look into this for you and see how we can help.

We look forward to hearing from you.

Noté 5 sur 5 étoiles

Great food

Great food, dogs love it.
Easy site to use too.

24 septembre 2026
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Réponse de Naturaw

Thank you for your review! We’re delighted your dogs love their food and that you find our website easy to use 🐾

Noté 5 sur 5 étoiles

Outstanding company

I have used Naturaw for both of my dogs and I'm really impressed with the quality of food and the excellent customer care and service. This is by far the best food I have given to my dogs, both of which have been fussy huskies! I will definitely be using Naturaw again for my next dog companion.

13 octobre 2026
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Réponse de Naturaw

Thank you for such wonderful feedback! It means a lot to know you’ve been happy with both our food and service, and we look forward to feeding your next furry companion! 🐾

Noté 5 sur 5 étoiles

Excellent Dog Food. I'm impressed.

Excellent company I cannot recommend them highly enough.
Great ingredients, ethical practices in food sourcing, employment and packaging.
Plus good pricing.
Delivery received day after I ordered.
I'll definitely use regularly.

9 octobre 2026
Avis spontané
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Réponse de Naturaw

We’re proud to uphold our values across everything we do, so it’s wonderful to hear they resonate with you. We look forward to being part of your dog's daily routine!

Thank you for recommending Naturaw!

Noté 4 sur 5 étoiles

Quick delivery and my puppy loves the…

Quick delivery and my puppy loves the taste of the food.

21 septembre 2026
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Réponse de Naturaw

We’re so pleased your puppy is enjoying their Naturaw meals and that your order arrived quickly. Here’s to a happy, healthy start for your pup! 🐾

Noté 5 sur 5 étoiles

Good quality

Good quality. Good service.

27 juillet 2026
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Réponse de Naturaw

Thank you for your review! We’re delighted you’re happy with both the quality of our food and our service.

Noté 5 sur 5 étoiles

Fast and efficient delivery

Fast and efficient delivery, my customers love this brand

30 septembre 2026
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Réponse de Naturaw

Thank you for your support and for stocking Naturaw! It’s fantastic to hear your customers love the brand, and we’re glad we can provide a quick delivery service you can rely on 😊

Noté 5 sur 5 étoiles

Naturaw has a brilliant choice of…

Naturaw has a brilliant choice of proteins ensuring my dogs never get bored. The quality is excellent. I have a subscription so easy to manage and ensures my freezer is never empty

17 septembre 2026
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Réponse de Naturaw

Thank you for your review! 🐾 We’re delighted you’re happy with our range of recipes and subscription service. It’s great to know your dogs are enjoying the variety and your freezer stays fully stocked!

Noté 5 sur 5 étoiles

Notified me when the Turkey came back…

Notified me when the Turkey came back in stock which was helpful. Delivered very quickly top layer slightly thawed though so may need extra insulation. More single protein choices would be helpful…such as goose, pheasant, quail, rabbit, goat in order to rotate as per raw feeding requirements

29 septembre 2026
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Réponse de Naturaw

Thank you for your 5 star review - we are thrilled to hear the back in stock notification enabled you to order your preferred recipe as soon as this was available.

I will certainly pass on your request for more single protein recipes and see what the team can do - unfortunately due to only using 100% British, ethically sourced meats, we are restricted as to what proteins can be used.

Noté 5 sur 5 étoiles

Amazing Raw Food Company and Subscription Service!

Absolutely brilliant company! They use the best ingredients and their delivery times are always fast. Abbie in Customer Services always responds to me in a timely manner and is exceptionally helpful whenever I have any questions. Their subscription service is the best I've come across - there are always little perks and rewards! So not only do the dogs get exceptional food, but I also receive something exciting as the months go by. There are so many recipes to choose from too, as well as Complete options, which is great for me who was new to raw feeding.

30 septembre 2026
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Réponse de Naturaw

We’re absolutely delighted to hear that your dogs are enjoying the food, variety of recipes and all the little perks that come with our subscription service.

It’s also wonderful to know that our customer service team have been so helpful too whenever you’ve had questions — we’ll be sure to pass on your lovely feedback! Thank you for choosing us and for trusting us with your dogs’ meals. 🐾

Noté 5 sur 5 étoiles

Rawwwww

Absolutely love this company. Branding on point. Customer service any questions answered with an hour or so via email. Quick delivery. I don't mind paying more for high well fair grass fed animals. It has a good subscription benefit scene that helps for loyalty. My dog likes it. I just wish they did a lamb tripe single protein recipe because my doggy is allergic to beef. Will stay with them as long as my dog eats it.

23 septembre 2026
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Réponse de Naturaw

Thank you so much for your wonderful review! ❤️ We’re delighted to hear you and your dog are enjoying the food, and that our customer service and delivery have hit the mark.

We really appreciate your suggestion of a single-protein recipe - we’ll certainly pass this suggestion on to the team! 🐾

Noté 5 sur 5 étoiles

Amazing company and products

Amazing company, love that the food is organic/free range human quality meat.Love the recyclable/compostable non plastic packaging. Lovely company to deal with- always respond to emails promptly and the new website makes it so easy to amend choices/ delivery dates etc
Mostly I love the fact that my dogs love the food and they look so well on it

9 septembre 2026
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Réponse de Naturaw

We're so happy to hear your dogs are thriving on our food and that you appreciate our organic, human-quality ingredients and eco-friendly packaging - this is why we do what we do!

We're also glad our customer service team have provided prompt email responses to make your experience even better. Thank you for the great review!

Noté 4 sur 5 étoiles

Your Venison & beef recipe was…

Your Venison & beef recipe was specifically recommended by the Veterinary Nutritionist for my Anorexic dog as part of treating his gut dysbiosis. So far so good as his stools have returned to normal. Unfortunately he still isnt eating on his own.

18 septembre 2026
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Réponse de Naturaw

Thank you for sharing your experience with us. We’re so pleased to hear that our Beef & Venison recipe was recommended by your Veterinary Nutritionist and is aiding your dog's recovery.

We very much hope things continue to improve for him ❤️

Noté 4 sur 5 étoiles

The dogs love the food plus all the…

The dogs love the food plus all the packaging is either compostable or recyclable.

The only problem is that supplies of some meats are erratic so the subscription has to be changed.

1 septembre 2026
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Réponse de Naturaw

We're glad to hear your dogs enjoy our food, and we really appreciate your feedback on our packaging!

We completely understand how frustrating it can be when a favourite recipe is out of stock and this means your subscription needs to be changed. We do our best to keep all recipes available wherever possible, but unfortunately some of our ingredients have seasonal availability, and we also offer limited-edition recipes. We appreciate your understanding and are always working to minimise any disruption to your subscription.

Noté 5 sur 5 étoiles

Mabel

Mabel, now 3, has never refused or turned up her nose at Naturaw Forage. She loves all the flavours and thrives on it.
Delivery by DPD is fine as long as there's not a heatwave!

15 septembre 2026
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Réponse de Naturaw

Thank you for the 5 star review - we are so happy to hear Mabel loves our Naturaw Forage range and is thriving!

Noté 5 sur 5 étoiles

Wow what an amazing company!

Wow what an amazing company!

When I was first looking to switch my dog over to raw, I had a lot of considerations. How would I best meet my dogs needs? From moving her off of which I now know to be a really bad dry food company that is very popular, I went onto Allaboutdogfood.co.uk and found Naturaw. And wow, I was so positively engaged with how much consideration they put into every aspect of this business.

I was very concerned with plastic waste when switching to raw food as almost all other companies food come in plastic packaging. And it's not just the waste but the idea of my dog getting potential micro plastics in their food daily. Naturaw have heavily considered this in their ethos to remove as much, if not all plastic packaging as possible.

And not only this, but I am following a vegan diet, and knowing that the animals used in the production of this food are either grass fed, free roaming or coming from sustainable sources is an absolutely huge factor for me in why I chose this food.
It is rated 97% for my dog on Allaboutdogfood.co.uk which is pretty much unmatched.

All the other foods rated as highly as Naturaw Forage are even more expensive so this is not at all a problem to me as I know that I am getting food that is worth every penny. However, I sometimes struggle to buy this food as it is a higher price than I can pay a lot of the time, but any time I can afford it I will get it for my dog and I notice such a difference in her. Her coat is so shiny, she is so calm and content and she is so happy in herself and lacks so much of her anxious tendencies (she's a border collie).
It may seem weird that I can say this, but I have tried her on other relatively highly rated foods (87%) that are on the market that are slightly cheaper when I can't afford to buy Naturaw Forage, and it really is a noticeable difference in her demeaner.

She is a real foodie, so I can't say whether she prefers this to other raw foods but she definitely loves it!
There are a variety of different flavours to try, I personally buy a selection of all of them for my pup and she loves every one.

I have only one fault to mention and that is that the film has to be cut instead of peeled away which can sometimes be a nuisance with resealing it when storing it in the fridge. But this is such a small fault that it was barely worth mentioning and doesn't change how highly I rate this food and the company for all of their considerations into every aspect of this food.

I also cannot comment on the delivery service or ordering of this product as I buy from a local pet store that stocks it. However, I have ordered from the site in the past and had absolutely no issues at all, I was always informed of any approaching holidays and their cut off dates for deliveries etc which I appreciated.

Thank you Naturaw so much for making feeding my dog the perfect diet completely guilt free for me.
And thank you for having such a unique and powerful ethos in the raw food industry, it's appreciated heavily by myself and I'm sure so many others.

21 septembre 2026
Avis spontané
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Réponse de Naturaw

Thank you so much for taking the time to leave such a thoughtful and detailed review! It means a huge amount to the whole Naturaw team to hear how much you value not only the food, but also the care we put into our ingredients, sourcing and reducing plastic wherever possible.

We’re especially delighted to hear that your pup is loving her Naturaw and that you’ve noticed such a positive difference in her.

Thank you for choosing to support Naturaw and for sharing your experience — we really appreciate it! 🐾

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