NavaFresh United Kingdom Avis 181

TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Have been taking this product for two months now after recommendation from a guy I met on holiday. It has been brilliant for me as a very active 72 year old! I now wake up free from joint pain and can... Voir plus

Noté 5 sur 5 étoiles

I was kept updated regarding my delivery status which was helpful and reassuring. I bought this for my mom and had to give it time to see if it worked. She says that it's really helping her and she... Voir plus

Noté 5 sur 5 étoiles

Navafresh is the only place I can get Mr. Poonjiaji's Ship Brand curry powder -- the only curry powder I ever use. With the addition of onion, tomatoes, fresh chilis, a few whole toasted jeera seed... Voir plus

Noté 1 sur 5 étoiles

They sent me one small packet of popcorn for £40. Apparently that's acceptable because that's what they listed - doesn't matter that they implied it was an entire box. Scam site. Avoid. Edit: No you... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Taking care of the health and happiness of your family is always at the forefront of your mind, and we understand that you don’t have time to search through thousands of stores to buy the items you need the most. You need a way to source high-quality, nutritious, sustainable home and health products without visiting multiple stores or having to settle for second-best, which is where NavaFresh comes in.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

181 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 4 sur 5 étoiles

Seems a good product but dispatch times could be better

I have ulcerative colitis, so I use this product, along with other supplements in a hope to heal myself. The product seems legit, it is a nice yellow colour & tastes creamy with a kind of vanilla twang to it. Has it helped heal me? I can't say for sure but I've completely changed my diet, eating only fresh produce & have a concoction of supplements to build good gut health. Something is working as I've not taken medication for over a month & I'm suffering no symptoms. I will continue to use colostrum 6, for the foreseeable future, as its certainly doing no harm.
It is expensive but not compared to other products on the market.
The only negative is, awaiting shipping from India, to the UK. I always have to prompt the company as without this prompt, they take ages shipping it. I don't know if there's a glitch in their system but it is a bit annoying.

18 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Really useful powder

Really useful powder. Has made a big improvement to my mobility. Have recommended this to many people , the majority of whom have all benefitted.

1 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

UK-NV#P352706036

UK-NV#P352706036

Took over a week to be dispatched and I ordered from them speficially to get their glass syringes and they sent me plastic syringes. I am very displeased and want a full refund.

24 mai 2024
Avis spontané
Logo de NavaFresh United Kingdom

Réponse de NavaFresh United Kingdom

Dear Customer,

We understand that you were not happy with the product delivered to you. We have proceeded to carry out a full refund. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Noté 1 sur 5 étoiles

They are a complete scam

They are a complete scam. Order was supposed to be delivered on 29th Feb. I have still not received the order and they are refusing to refund my order of over 80£. NV#P948467434. they sell everything at exorbitant prices and use EVRI to deliver food items. Also want to add, I have never experienced such rude and unprofessional customer service.

Edit: I haven’t received any email from them rectifying this issue. I don’t understand why Swapnil is lying so blatantly.

29 février 2024
Avis spontané
Logo de NavaFresh United Kingdom

Réponse de NavaFresh United Kingdom

Dear Customer,

We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.

Regards,
Swapnil

Noté 1 sur 5 étoiles

DONT TRUST NAVAFRESH

DONT TRUST NAVAFRESH! It’s a SCAM website. ANY POSITIVE REVIEWS ARE FROM BOUGHT REVIEWS!
They’ll steal your money- you’ve been warned!!! DONT TRUST NAVAFRESH THEYRE A SCAM SITE.
****WARNING****

28 décembre 2023
Avis spontané
Logo de NavaFresh United Kingdom

Réponse de NavaFresh United Kingdom

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

Noté 1 sur 5 étoiles

this is the badest experience i had…

this is the badest experience i had ever i placed an order on 20 january been over a month havnt recieved the item no body picking the phone no call back i think its a scame website i recomend noone buys anything from this site its a scame and plus they charge 8 pound for postage which is very bad and you donnt even get the item after a month

here is my order id UK-NV#P990269504

20 janvier 2024
Avis spontané
Logo de NavaFresh United Kingdom

Réponse de NavaFresh United Kingdom

Dear Customer,

We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.

Regards,
Swapnil

Noté 1 sur 5 étoiles

Item not as shown on the website

Order number NZ#P360675997
1 star because there is no other option.
This saga has been ongoing since November 2023. First product received was nothing as shown on the website. After a lot of back and forth with emails, it was agreed that a new one would be sent.
Shock and horror as it was almost identical to the first one.
Another barrage of emails and I was promised a refund in 3-5 working days. Still waiting.
Feeling cheated and lied to.
My advice is to stay away from this company.

22 novembre 2023
Avis spontané
Logo de NavaFresh United Kingdom

Réponse de NavaFresh United Kingdom

Hi Heinz,

We confirm that we have processed your refund. We also apologize for the time it took us. There was a technical issue that delayed it beyond the promised timeline. We acknowledge the delay at our end and confirm that corrective actions have been taken to ensure that you don't face this issue again. We have sent an email to your registered email ID with a resolution, please reply to that email if you need any further assistance. We hope you will give us another chance in the near future.

Regards,
Swapnil

Noté 1 sur 5 étoiles

Ridiculous pricing

Are they for real? Advertising hearing aid wax filters for €88, leas, they claim 40%, final price €52.80 plus shipping of €9.95.
These are commonly available from €5.
Extortionate!

15 février 2024
Avis spontané
Logo de NavaFresh United Kingdom

Réponse de NavaFresh United Kingdom

Dear Customer,

I can completely understand your concern regarding the price. I want to let you know that the price on our website involves various factors like demand and supply, customs charges, quality, etc., which is why our price differs from other local vendors.

Regards,
Swapnil

Noté 1 sur 5 étoiles

Buy from a reputable company

Waited over 3 months for my roots. I get them today finally but they r rotten, moldy n stinky!! NOT HAPPY!!!!

1 février 2024
Avis spontané
Logo de NavaFresh United Kingdom

Réponse de NavaFresh United Kingdom

Dear Customer,

We understand that you were not happy with the product delivered to you. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Noté 5 sur 5 étoiles

Happy overall

Quite expensive for the product but item was as described, arrived in the correct time frame and communication was good. Thanks

18 décembre 2023
Avis spontané

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