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Lisez les avis des autres

Noté 5 sur 5 étoiles

What attracted me to Na’vi Organics was not only the variety of sustainably sourced products, but also the huge wealth of information supporting the products.. I became totally absorbed in the ba... Voir plus

Noté 5 sur 5 étoiles

I recently purchased Ghee, Tongkat Ali and Ashwagandha from Na’vi and I am thoroughly impressed. The Ghee has a rich, smooth texture and has become my oil of choice. With the Tong I've noticed a signi... Voir plus

Noté 5 sur 5 étoiles

Excellent packing and fast delivery besides being the best Kamut wheatgrass raw juice powder ever. Rich deep emerald, green colour, sweet fresh fragrance, and tastes as soft and sweet as milk; or if y... Voir plus

Noté 5 sur 5 étoiles

It’s a bit early to really know how Nano Soma is helping - I can tell you though that I sprayed it on to a painful area on my thigh and the pain went within a couple of minutes - I couldn’t believe... Voir plus

À propos de l'entreprise

  1. Producteur de produits alimentaires

Écrit par l'entreprise

A Unique Selection of Organic & Natural, Raw Health Foods, Wild Harvested Tonic Herbs & Supplements - For Your Radiant Health & Well Being.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

432 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,7

Tous les avis

(432)

34 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Dodgy website, customer service lacking

I once posted another review for this business, basically stating that Na'vi Organics was once an absolute pleasure to deal with.

However, in recent years both website and customer service have seemingly taken a turn for the worse––especially in relation to very basic issues which could easily take five minutes (or less) to resolve via telephone and/or live chat.

Although the excuses given in response to direct complaints seemed somewhat reasonable, the setup of flawed systems seems permanent and we have no intention to deal long-term with a company which relies heavily upon messy A.I. instead of allowing human beings to do work on their behalf.

13 octobre 2024
Avis spontané
Logo de Na'vi Organics

Réponse de Na'vi Organics

Thank you for your feedback, and we are sorry that you feel this way.

We recognise your complaint from the several others you have posted online today, and I would like to remind you that before embarking on your complaint posting adventure, you emailed us at 12.30 pm, and a reply was sent to you by myself (a real human) 59 minutes later (at 1.29 pm).

As explained to you previously, we are based in a remote part of the Scottish Highlands and are a very small team. We have implemented a chatbot on our website that helps answer simple product and ordering questions. It is also very easy (one click via the chatbot) to request our support staff to reply to you directly, as you did today.

We understand having a human online 24/7 would be preferable, however, we are not large enough to be able to offer this service. We monitor the chat logs to see how the chatbot is handling requests, and in most cases, customers get correct and clear answers. The ones who do not, are able to leave requests for our staff to respond to, which is usually done within 1 working day - and sometimes less than 1 hour ;)

It is clear from all the reviews you have left today that you wish everyone to know that we are no longer a business that deserves your support, and others should also think twice before ordering from us.

Again, we can only apologise for anything we have done to have caused you to act in this way, and we sincerely wish you all the best in the future.

Noté 5 sur 5 étoiles

My bew favourite small business i love…

My bew favourite small business i love everything about NA’Vi organics
Sourced products , kind to the planet and its people, fast delivery and just a whole lotta love. When your on a quest for all things healing this company is a must. I live my noble shungitr pendant infact i got two, one for my husband. Moringa latte is sooo hood and zeolite and cacao is on its way
And an added bonus it a scottish small
Business
Whats not to love . Highly reccomend ❤️

30 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Supportive

They seem to be a trusted company for good quality, ethical health products at fair prices. The Gynostemma tea is delicious. They are helpful, and have a supportive customer loyalty scheme.

20 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent company.

Whenever looking for any raw, premium quality additive free supplements or foods this site is always where I look first. The products are excellent and highest purity and the customer service is excellent too.

29 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Raw Living Unheated Unprocessed Honey - 454g (1lb) Glass Jar

I had this honey a few years ago and I was so impressed I had to get another one , a nice big jar and it taste amazing. All packed up very well and I recycle all the packaging , delivery was on time with no issues.
I definitely recommend this honey and will be back for more in the future.

17 septembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Pleased with my purchase.

Good communication and quick dispatch. The item was well packaged and comes in a glass jar which is always a plus for me. Have only just started using it so can't comment on the effect but would buy again from this company as it seems to be the only one UK based with 100% pearl powder.

10 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Blue Green Algae

The communication, delivery and service was excellent! The product was so well packaged and multi-wrapped in brown paper that I wondered when I would ever reach the dark jar itself.
The quality of the algae just looks great. I was seeking an organic natural algae, so that I know that when I consume it, the phycocyanin element contained in this species of algae, will deliver a strong release of my stem cells from my bone marrow.

7 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I’ve been using nano soma for a year…

I’ve been using nano soma for a year now and I am still benefiting from it. I have baby hair growing on my head and when there’s anything else that doesn’t feel right, I just spray on it for awhile and it goes away . I wish it wasn’t so expensive though or at least for the price it comes in bigger bottles.

7 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I bought the palo santo wonderful incense.

I bought the palo santo, I already know this wonderful incense, this natural palo santo with a wonderful fragrance, I use palo santo to remove negative energies and it is very relaxing for the body and mind highly recommended.🙂

24 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great company

Glad I found this site. The products seem really great quality. The delivery is fast. I also enjoy their loyalty program.

1 juillet 2024
Avis spontané

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