Neilson Active Holidays Avis 

No hassle job done

We have just returned from the newly added Mauritius Ravenala Resort.
It was our 5th holiday with Neilson but it was so different to our expectations.
Firstly we found that Neilson only take a round 10% of the rooms with around 50 guests in a much larger and slightly tired hotel complex, as such you don't tend to mix with fellow Neilson guests.
We went mainly for the water sport activities which we found quite limited.
(other hotel guests can also pay to use the kit although at the time of our visit this didn't prove a problem with availability). Windsurf kit was limited to 3.5 and 4.5 sails, and rs cats 16 & 12. No lessons or courses(other than taster sessions), no racing and no regetta. Kayaking and Sups were available to use.
Planned to use the ebikes but unfortunately sickness picked up from the hotel put paid to that for 5 days.
Didn't try the tennis.
Snorkeling trips were available but Neilson places limited as the trips were usually shared with other hotel guests.
Food at the hotel was good, we may have been unlucky with our experience as I became very ill.
Location of hotel was good but not a couple of minutes from port Louis as is described in the literature but 15-30 minutes by car depending on traffic, which always seemed heavy on the trip we took and then our return to the airport.
Neilson staff do not stay at the hotel and interaction with them was very limited.
Its a long way to go so do careful research before you commit.

We had such a fabulous holiday this year, we’ve already booked for 2027!!
Easy to book and great to be able to pay monthly.

Great company. Staff go above and beyond to make you have the best holiday experience. Easy to book snd all add on clear.

Neilson has a very intuitive website that makes searching and booking really easy.

Great water sports , food brilliant and al the staff for kids clubs and activities smashed it. Lovely room , clean , modern and all you need. Bike rides were great and really enjoyed everything we got involved in . Well done Neilson again

Easy to book but I did know where I was going as I stayed at he resort last year.

Our first Neilson holiday and pretty much everything about it was brilliant, plenty of activities, evening entertainment and the staff are all so friendly. Loved it that much on our last night we booked to come back in 2027, can't wait

Excellent customer service as always
Booking is easy and questions answered efficiently

Booking was seamless from start to finish. Finding the right holiday was simple and our chosen destination and date were booked very efficiently.

Easy to book good communication regarding confirmation of booking

So easy to use website to make booking compared to other offers

We have had several Neilson holidays and enjoyed every one of them. This was the first time at the Sardinia beach club and I'm sorry to say we won't return to this one. It did not deliver the typical excellent holiday that we are used to from Neilson. However the coaching staff were great although we didn't see much of them around the resort. We have already booked a Neilson holiday for next year but not to Sardinia.

Rebecca took payment, double checked everything we had booked, checked with the airline regarding my dairy allergy and promptly emailed me with the best way to inform the airline. Such good service with peace of mind.

fast, knowledgeable service - polite staff

Cosmos Hotel offers the best experience in activities both on and off the water. The staff and instructors are all of a high standard and work very hard to meet your personal needs and experience. A very well done to all at Nelson, year on year 👍😀

Very helpful staff, booking very easy and straightforward