Had a fabulous experience with the guys at Neon Filter. the product is phenomenal, i'm so chuffed with it! it looks fantastic. I spoke to the team a couple of times on the phone and they were super... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ellie and the team were really helpful in helping bring our client's vision to life, choosing colours and finding solutions for us. Prices are competitive and service/turnaround really good. Our clien... Voir plus
Sold us faulty and sub-standard dimmer switches that can be bought far cheaper elsewhere. Paid £69 for 2 and when we wanted to return them we have been made to jump through hoops. We have had length... Voir plus
The company was very easy to deal with and their website was clear - quite liked the AI sign maker but I made my own vector file in the end and they created the sign from that. Was super-bright when i... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Personalised Neon LED Lights | Lit with meaning
Coordonnées de contact
Royaume-Uni
- www.neonfilter.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brilliant Service
Neon Filter were excellent! We submitted our design for quotation, a member of the team called to check that the design was how we envisaged it would be. They were able to provide extremely helpful advice for the set up of the sign and the dimensions.
Now the sign has arrived and it's absolutely perfect! Just brilliant!
Love & Dance sign
I'd received a NeonFilter creation as a present, so when I was thinking of something for my two sons' new house, they immediately came to mind. Even at my age [80] I found the website very easy to navigate, and placed my order. I was kept well updated on progress, including delivery, and all communications have been quick and friendly. Both the recipients and I were absolutely delighted with the results. Would buy again without hesitation.
Great customer service
The team were super responsive and helpful, which was particularly useful as we had a small issue with our original sign. The team got it replaced super quickly so I'm happy!
The website was quick and to use
The website was quick and easy to use, and the product was high quality and matched the online mock up. There are highly flexible options to choose from which allowed us to make a great sign for our school. The team were very responsive to e-mails and delivery was quick and easy.
Great service
Great service, fast and friendly! The quality of the product is next level and I would 100% recommend!
Happy with the service and product I…
Happy with the service and product I bought.
Neon filter
Outstanding service as always - arrived in good time, well packaged and as described- great value for money.
I’m sure I’ll be back again, for future purchases.
Highly recommend.
Always go above and beyond!
Great design and very bright
Great design and very bright, quickly received my bespoke made design lighting
Very competent service and timely…
Very competent service and timely updates - thanks for a great product
Amazing product
Amazing product! It arrived so quickly and is really great quality. It actually looks so much better than we thought it would and couldn’t recommend their services enough :)
Received my order from Neon Filter very…
Received my order from Neon Filter very promptly, the support were amazing at dealing with my advanced requirements and the whole process from sending our logo, to receiving the order was done within 4 days very happy
Quality product with helpful customer service.
Initially a great clear and precise website. Helpful on the phone when asked a few questions. That's our second neon sign now and so far very pleased with them.Yes as others have highlighted the turnaround time could be a little quicker.
Great product and service
Highly recommended?
Customer service, explanation, speed and delivery were all exceptional. I’m so pleased with the item!
Great experience from neon filter
Great experience purchasing my custom sign for my grooming salons. I had a few questions while I was designing. I called up and they were very helpful and answered my questions every time.
Quick production and delivery. Would definitely shop again.
Amazing product
Amazing product. Easy online process. Great communication. Fast delivery.
Good but long process
Great product and made nicely however the longevity it takes to get your order delivered is a bit long. Considering the price for a bit of cut out Perspex with some flexible led tape which cost us £150 odd
I think the turn around time could be better, when asking about delivery time I was told I could pay an additional £180 for a quick service which I wasn’t going to do.
We work in broadcasting and projects have to be completed on time, this one fell behind because of the slow service therefore I won’t recommend for that reason
Good product
Good product - better than expected - very pleased,
well packaged and prompt delivery
will use this seller again.
Highly recommended five 🌟
Placed an order for custom made neon at…
Placed an order for custom made neon at 1:58pm paid £648.90 called the offices as asked this to be shipped out for a wedding as we are an events company and ours had blown.
Was told by the colleague who worked there Ellie who was very rude on the phone stating even though I clicked next day delivery wouldn’t be able to do as it’s 24 hours production. With this wanted to cancel the order she has refused to refund me even though the call was made at 1:59 1 minute after placing the order that it’s already in production even though they couldn’t do it and I wouldn’t receive until the Tuesday following week.
I am not one to write reviews but I found her attitude rude and not friendly at all.
Honestly avoid this company as the customer service is appalling!
Superb product of excellent quality
Superb product of excellent quality , delivery as promised, great customer service very communicative
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








