After our first visit to Neptune we knew it was the best choice for us. Many thanks to Stella and Kael for all their help from concept to completion of our kitchen. We eventually decided to undertake... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Brilliant Belfast Neptune, as always!! Sorted out a little online order problem I had experienced, it was one lovely call to Joe and everything was fixed!! Such a pleasure to shop with you guys and an... Voir plus
L'entreprise a répondu
Neptune is my favourite interiors shop in Belfast to visit, it’s always styled beautifully and the quality of the furniture is second to none. So I was excited to attend their table wreath making ev... Voir plus
L'entreprise a répondu
Joe and the team at Neptune Belfast couldn’t have been more helpful. They were able to resolve a small issue I had with an online matter successfully and advise me on furniture timescales and even f... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin de mobilier de jardin
- Décorateur d'intérieur
- Magasin de matériel de cuisine
- Magasin de meubles de salon
À propos de Neptune - Belfast
Écrit par l'entreprise
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Coordonnées de contact
315 Ormeau Road, BT7 3GL, Belfast, Down, Royaume-Uni
- 02896 919988
4,7
Excellent
191 avis
Demande des avis aux clients
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Lovely, helpful staff!
The staff are lovely, always helpful and on hand for advice. Visiting Neptune Ormeau a lovely experience!
28 mai 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Neptune - Belfast
Thanks so much Lynne
Professional and very helpful in…
Professional and very helpful in Belfast store. Joe was ace.
11 avril 2026
Avis spontané
Réponse de Neptune - Belfast
Thank you for your kind feedback, Pamela. We’re so pleased to hear you had such a positive experience in our Belfast store and that Joe was so helpful during your visit. It’s great to know you felt well looked after.
All my best,
Amy at Neptune Support Office
Easter floral table arranging, at Neptune Belfast
Last night at Neptune Belfast, the Vermillion Clinic Easter Table Setting Evening was simply fabulous. From the moment we arrived, we were warmly greeted and made to feel so welcome. The atmosphere was elegant, relaxed, and beautifully styled.
The floral demonstration by David from Vintage Violet Flowers was absolutely stunning. He shared lots of helpful tips and ideas for creating our own arrangements, and we were able to choose from delicate spring florals along with the cutest Easter craft items 🐣
We were also treated to delicious nibbles, beautifully presented, along with refreshments of our choice, which made the whole experience feel relaxed and indulgent. Every detail had clearly been carefully thought through, from the textures and colours of the table décor to the charming seasonal accents that tied everything together perfectly.
The surroundings were just as impressive, creating the perfect backdrop for such a lovely evening. It was truly an inspiring event filled with creativity, great company, and beautiful styling. I left with so many ideas and a big smile.
Highly recommended for anyone who loves creating seasonal décor and adding a touch of Easter magic to their home.
A big thank you to Neptune Belfast, the Vermillion Clinic, and of course David from Vintage Violet Flowers for such a wonderful evening.
Many thanks,
Pat Mulgrew
2 avril 2026
Avis spontané
Réponse de Neptune - Belfast
Thank you, Pat, for such a thoughtful and generous review. We’re delighted to hear you enjoyed the Easter table setting evening at Neptune Belfast and that the atmosphere, styling, and hospitality made the experience so memorable.
It’s wonderful that David’s floral demonstration from Vintage Violet Flowers inspired you and that you left with plenty of ideas to take home.
We really appreciate you taking the time to share your experience and are so pleased the evening was such an enjoyable and creative occasion for you.
All my best,
Amy at Neptune Support Office
Great customer service in shop in Belfast .
Great helpful friendly staff with good ideas , makes decisions easier when purchasing ! Love browsing too.
31 mars 2026
Réponse de Neptune - Belfast
Dear Caroline, thank you for your kind feedback. We're delighted to hear you enjoyed your visit to our Belfast store and that the team were able to offer helpful ideas along the way. It’s lovely to know browsing there is just as enjoyable as choosing your pieces.
All my best,
Amy at Neptune Support Office
I had a wonderful time at Neptune…
I had a wonderful time at Neptune Belfast for their recent Easter event. The shop itself is absolutely beautiful, with such stylish surroundings that really showcase everything they have to offer, it made the perfect setting for the evening.
Fearghal was so welcoming, and Joe was just as lovely, making sure everyone had a drink in hand and plenty of delicious nibbles throughout. The hot cross buns, cupcakes, and mini eggs were a really nice touch and added to the whole Easter atmosphere.
I was there for the floral workshop with Vintage Violet Floral Boutique, creating a beautiful Easter arrangement with David. The event was fun, hands-on, and really enjoyable from start to finish.
I’d highly recommend it, not just for the workshop experience, but also as a great way to see what Neptune has to offer in such a lovely, relaxed setting.
2 avril 2026
Avis spontané
Réponse de Neptune - Belfast
Dear Nadia, thank you for such a lovely and detailed review. We're delighted to hear you enjoyed the Easter event at Neptune Belfast and that the atmosphere, hospitality, and workshop all made for such an enjoyable evening.
It’s wonderful to know Fearghal and Joe helped make you feel so welcome, and that the floral workshop with David and Vintage Violet Floral Boutique was such a highlight for you.
We really appreciate your recommendation and are so pleased you had the chance to experience the store in such a relaxed and creative setting.
All my best,
Amy at Neptune Support Office
Réponse de Neptune - Belfast
Hi Thomas, thanks so much for your kind review. I'm glad the team was helpful!
Réponse de Neptune - Belfast
Hi Janice, thanks for the review and the lovely comment about our team!
Excellent customer service
Excellent customer service! The girls are all lovely and helpful, they’re reliable experts with great taste. I’m so pleased with my armchair, I will certainly be back for more.
16 février 2026
Avis spontané
Réponse de Neptune - Belfast
Hi Ciara, what a great review, I'll be sure to pass on your feedback to the girls, they will be delighted to know that you think they have great taste!
Did not deliver as advised
Did not deliver as advised. I am promised it a week later being this Thursday
18 février 2026
Réponse de Neptune - Belfast
Hi Iris, I'm really sorry to read your review. It does look like the order was dispatched as promised, but delayed in reaching you. I've checked with our courier, who confirmed that due to a road traffic accident, they were unable to deliver on the originally agreed date. They communicated that to you and rearranged with you for the following week. I'm really sorry for the inconvenience, this one was out of our control, but we always do our best to provide the best possible customer service, so I hope you will give us another chance, and we will see you in the store again soon.
Very pleased with my new Neptune settee…
Very pleased with my new Neptune settee and chair. Very comfortable, fabric - texture and colour excellent. Was disappointed with delivery date confusion but the delivery men were really good 👍
4 février 2026
Réponse de Neptune - Belfast
Thanks for your review Norma. We are so glad to hear that you are happy with your furniture. Apologies if there was a small hiccup around delivery, and we are happy to hear that the team sorted everything out for you. See you again soon.
Love our Neptune products.
Excellent, quality products and the customer service is outstanding - Ciara is the best! We will definitely be back for more.
4 février 2026
Réponse de Neptune - Belfast
Hi Diana, thanks for leaving such a great review, these really help our business. I've passed on your feedback and a big 'well done' to Ciara!
Brilliant Belfast Neptune
Brilliant Belfast Neptune, as always!! Sorted out a little online order problem I had experienced, it was one lovely call to Joe and everything was fixed!! Such a pleasure to shop with you guys and anyone reading this with the Jan sale still on there, are some great buys on glassware at the moment!! 😊🤩
17 décembre 2025
Réponse de Neptune - Belfast
Thanks as always for the lovely review Fiona, I'm glad it was sorted to your satisfaction, though I can't take all the credit, I'll be sure to pass your thanks to Jodie in Head office who sorted this one out for you. Joe
New kitchen - exceptional quality and service
I recently had a Neptune kitchen installed, and I couldn’t be happier with the result! After visiting several other kitchen stores, I knew on my first visit to Neptune that no one could match their quality and service.
Stella was fantastic from the start—she really listened to my ideas and turned them into a design I loved. We were renovating our entire house which was a stressful process, but working with Neptune was the least stressful part. They were in touch with me regularly, accommodating with changing timelines and readily offered solutions when needed. William, the fitter, was excellent—he kept me informed at every stage and made sure the kitchen was both beautiful and practical.
The new kitchen is my favourite part of our home, and everyone who sees it comments on it and asks where we got it. I wouldn't hesitate to recommend Neptune to anyone!
31 août 2025
Avis spontané
Réponse de Neptune - Belfast
Thank you so much for the review Claire. We are delighted to hear about your experience working with our kitchen team. Thanks for the recommendations!
Excellent service lovely staff and…
Excellent service lovely staff and great at delivery . Well done
17 décembre 2025
Réponse de Neptune - Belfast
Hi Marina, we are so glad to hear that the delivery went well yesterday.
Réponse de Neptune - Belfast
Thanks for the review Paul, see you in store soon.
The packaging was all removed and taken…
The packaging was all removed and taken away!
10 décembre 2025
Réponse de Neptune - Belfast
Thanks Diane, we're glad you enjoyed our white glove service!
Putting Sparkle into Christmas
The Belfast Store is beautifully decorated for Christmas. Great staff so helpful, knowledgeable and enthusiastic.
3 décembre 2025
Réponse de Neptune - Belfast
Thanks Siobhan, We are so glad you love how our store looks this christmas!
Excellent service and great product
3 décembre 2025
Réponse de Neptune - Belfast
Thanks Susie! We are so glad you are happy!
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