Great Customer service!
Great Customer service!
Once again I messed up my order of chains and a bar. I returned all the stuff with a covering letter and the folks at New Chains sorted it all out and few days later I had everything that fitted and I'm kitted out for a few years again. No fuss no extra invoice just a quick solution.
I do find the website a little challenging so unless you are all up to speed on terminology etc I suggest you send your old chain or bar to them and get the office to select the replacements you need to order.
There are many organisations that could take a lesson from Newsawchains on how to run a customer service department.





