Online purchasing is becoming more complicated/frustrating. I can place a product in the cart and system shows me to check out but does not offer “continue shopping “ option. I usually purchase more t... Voir plus
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Lisez les avis des autres
Generally this is a good site. But, I would like to see better offers on one time purchases and the ability to use the promo codes advertised. It seems that these codes don't always work, I would like... Voir plus
L'entreprise a répondu
I have switched from purchasing all my health care products from brick & mortar health food stores to ordering online using NHC. NHC stocks every product I need and I trust the quality of their servic... Voir plus
L'entreprise a répondu
Always have loved the quick response from NHC. Last time I ordered I was directed to another site, Professional Supplements or something like that. I did not like being fooled into ordering from ano... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Natural Healthy Concepts
Écrit par l'entreprise
NHC started in 2004, when our founder opened a nutrition counseling practice out of her home. As a certified nutritionist, she recommended only the most prestigious, professional supplement brands, products built on the highest standards of quality, safety, and efficacy, so her clients could feel confident in every recommendation. Over twenty years, we've watched the industry grow more crowded and harder to navigate: endless products, conflicting information, and less real guidance behind any of it. We firmly believe our customers deserve real information to identify their goals, health gaps, and a targeted solution. That's why NHC exists. All products are vetted with the same rigor our founder brought to her first recommendations, and every customer has access to expert guidance from our on staff Licensed Healthcare Practitioners and exceptional service from our fast, knowledgeable customer support team. This is who we are: Your Trusted Partner in Health
Coordonnées de contact
Etats-Unis
- 1-866-505-7501
- service@nhc.com
- www.nhc.com
4,1
Bien
490 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de Natural Healthy Concepts
We're grateful for this review, Deborah! Our team will be so happy to hear they made a positive impression. We appreciate your business and hope to see you again soon!
Réponse de Natural Healthy Concepts
Thank you so much for review, Jene! We're so grateful for your continued loyalty. Thank you for trusting us with your health and wellness needs!
Réponse de Natural Healthy Concepts
Thank you for taking the time to share this! So glad your order got to you quickly — that's exactly what we aim for. We're always working to keep the ordering experience simple, so this is great to hear. We're so glad you're part of the NHC community!
Réponse de Natural Healthy Concepts
We really appreciate this, Sabine — thank you! We're happy the free shipping made your order even better.
Generally this is a good site
Generally this is a good site. But, I would like to see better offers on one time purchases and the ability to use the promo codes advertised. It seems that these codes don't always work, I would like to be rewarded as a monthly customer without having to sign up as a subscriber that mandate auto billing. Faster delivery at a cheaper price would be good, too,
9 août 2026
Réponse de Natural Healthy Concepts
Thank you for sharing such thoughtful feedback. We’re glad you’ve had a generally positive experience with our site, and we understand your frustration when promotional codes don’t work as expected. We also appreciate your perspective on wanting better savings as a regular customer without having to commit to recurring orders. Your feedback on promotions and shipping is valuable, and we’ll be sure to pass it along to our team.
I love that I can find so many products…
I love that I can find so many products I use shopping online at NHC. The website is easy to use. The sales and deals are good. If I ever have to call or ask for help wether in store or online, the staff is always friendly, helpful and accomodating.
9 août 2026
Réponse de Natural Healthy Concepts
Thanks for the kind words, Donna! We'll be sure to pass this along to our customer service team — they'll love hearing it. We work hard to keep a wide selection available, so it's great this stood out to you.
Réponse de Natural Healthy Concepts
Thank you for coming back to NHC! We’re so glad you’ve been pleased with your product and appreciate you continuing to choose us.
Réponse de Natural Healthy Concepts
We’re sorry it took longer than it should have to get things corrected. We appreciate your patience and the opportunity to make things right. Thank you for sticking with us.
You have been out of stock for my…
You have been out of stock for my autoship the last 5 or 5 months. It has been so long I have forgotten
9 août 2026
Réponse de Natural Healthy Concepts
We understand how frustrating it must be to have gone months without being able to receive your product. It appears the manufacturer is no longer allowing us to sell the item online; however, we’d like to help get this sorted out for you, and someone from our team will be reaching out directly to discuss your options. Thank you for your patience and for bringing this to our attention.
Big Dog's Joint Siupplements
I have been getting joint supplements for my dog for 6 years and NHC has consistently had the lowest price and the highest quality customer service!
25 février 2026
Réponse de Natural Healthy Concepts
Thank you for being such a loyal NHC customer for the past six years! We’re honored to be a trusted source for something so important to your pup’s well-being. Your continued support means so much to our team, and we’re grateful to be part of your pet’s routine!
Disappointing policy changes
The last time I placed an order I wasn’t able to use my points and was told your policy changed and points expire after a few months now. I’d been receiving a monthly order for several years and lost a lot of points. As a result I’ve decided to buy from a different supplier. I continue to receive several emails from you each week despite trying to unsubscribe several times.
15 juillet 2026
Réponse de Natural Healthy Concepts
Hi Annette! We apologize that changes to our loyalty program have left you disappointed. We will be reaching out directly to help make things right. We have also made sure you are unsubscribed from our promotional emails.
I love the canna cell night cream and…
I love the canna cell night cream and all of sudden you stopped having it!
15 juillet 2026
Réponse de Natural Healthy Concepts
We understand how disappointing it is when a favorite product is no longer available. Unfortunately, the manufacturer has discontinued the product, so we’re no longer able to offer it. We truly appreciate you sharing how much you enjoyed it and hope we can help you find another product you’ll love just as much.
NON-EXISTENT CUSTOMER SERVICE
NON-EXISTENT CUSTOMER SERVICE
I had been a consistent customer for several years. Recently I needed to make a return and encountered Natalie the NHC AI assistant. Worst experience ever!!! Not only could it not find my order after I repeatedly supplied every detail from order # to zip code but a request for a human response took nearly a week with a promise of full refund 3 days after receipt. After I sent it back I received no notice that they received it. After about a week I contacted NHC and again encountered Natalie with the same inept results as before. After I called and left a message, I never heard back from anyone but eventually got an email from PayPal saying my refund would be made by the end of the month. I never heard from NHC and finally had to check my credit card statement to see if the refund had been made. I decided that this type of customer service wasn’t acceptable and decided to no longer order from them.
6 juillet 2026
Réponse de Natural Healthy Concepts
Thank you for sharing your experience. I’m truly sorry for the frustration you’ve been through, especially as a longtime NHC customer.
You should not have had to repeatedly provide the same information, wait days for a response, or check your payment account to find out whether your refund had been completed. We understand how disappointing it is to feel like you couldn’t reach a person who would take ownership of the issue.
We have completed your refund, but I also want to apologize that we did not communicate that with you directly or keep you informed throughout the return process.
One of our team members will be reaching out to you directly to help make things right.
several supplements
I have been ordering from them for a long time and really appreciate the speed and great service.
Joann
9 août 2026
Réponse de Natural Healthy Concepts
Thank you for being a longtime NHC customer! We truly appreciate the trust you’ve placed in us over the years. It means a lot to know we’ve continued to be a reliable choice for you, and we’re grateful for your continued support!
Orders are take and info asked for all…
Orders are take and info asked for all direct and to point. Don’t remember date of order
9 août 2026
Réponse de Natural Healthy Concepts
We’re glad to hear you found the ordering process straightforward and easy to navigate. We appreciate you choosing NHC and taking the time to share your experience with us!
The new site is more complicated
The new site is more complicated, making it difficult to see my subscriptions and change them. I liked the way the previous way the the pages loaded so all the options were visible, instead of a few items at the top that may obscure all the options. Rewards have been reduced making one wonder about the utility of this site.
31 juillet 2026
Réponse de Natural Healthy Concepts
We understand your frustration with the new layout and the difficulty in managing subscriptions. We appreciate you sharing your feedback. We’ve shared it with our team as we continue working to improve the overall user experience. Thank you for bringing this to our attention.
Ive had good experiences with this company
Ive had good experiences with this company. Find what I’m looking for, fair price and no minimum purchase for free shipping. Thank you
9 août 2026
Réponse de Natural Healthy Concepts
Thank you for sharing your experience! We’re glad you’ve found NHC to be a reliable place to shop and appreciate you taking the time to let us know. We’re grateful for your support and look forward to serving you again!
Réponse de Natural Healthy Concepts
Thank you for your continued support! We’re glad NHC has been a reliable place to find what you need, and we appreciate you trusting us with your orders
Always quality vitamins and super fast…
Always quality vitamins and super fast delivery!!!!!
22 juillet 2026
Réponse de Natural Healthy Concepts
Thank you for the enthusiasm! We’re so glad you’ve had consistently positive experiences with NHC. We truly appreciate your trust in us and look forward to keeping up the good work!
Great product for my cat.
Great product for my cat.
Great customer service. Always helpful.
9 août 2026
Réponse de Natural Healthy Concepts
Thank you for your kind words! We’re lucky to have such a caring and knowledgeable team, and we’ll be sure to pass along your appreciation. We’re grateful for your support and look forward to helping you again!
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