Night Vision Guys Avis 

Absolutely fantastic customer service, answered all my questions quickly and respectfully and taught me a lot.
And you can not beat the quality for the price, the military spec 3rd Gen NVG I bought from them would have been thousands more anywhere else and thus this was the only place I could afford them.

I recently purchased a thermal scope from NVG and received the best service from them. My questions/concerns were answered very quickly (within minutes of sending an email). Felix was extremely helpful and patient with me while I figured out my issue. Thank you Felix and the NVG Team for helping me out. Definitely will be back.

Fantastic company to do business with

Great customer service! I had questions that were answered quickly, even some questions answered outside of business hours.

I placed an order on February 21st through AFFIRM and Nightvision guys sent it 2nd day after AFFIRM approved the purchase without me requesting that. When or if I purchase another Nightvision or Thermal scope it'll be from them.

These guys are always quick to respond with questions and support. 100% recommend for anything in optics!

I made a mistake and double ordered a very expensive thermal scope. Emailed the company and within minutes they responded and credited the duplicate purchase. No fuss and no delays. They even upgraded my shipping on the first scope just to be nice. Thank you, NV Guys.

Amazing experience. They found the model I was looking for with fast shipping and excellent customer service!

The Night Vision Guys are Awesome!!
Every time I had a question they answered it immediately!! And when it took a little longer to get my order they 2nd Day Aired it !!!! These guys are the Best!!!!
Steve

Just purchased my second thermal from night vision guys. Customer service has been top notch and incredible response times even on the weekends. Would recommend them to everyone!

Awesome company to purchase from!!. Have purchased several high end items from this company over the last 7 years. Always a pleasure and never had issues. Items as described and they treat their military customers the right way. They always respond quickly via email. Will continue to support NVG for years to come!!

I have bought a couple different units from Night Vision Guys over the last 2 years. Extremely helpful customer service with fast responses. Products have come exactly as described. They've gone above and beyond answering the questions and requests that I have had for them. This company is great, I will be buying from them again in the near future and recommend them to everyone!

Awesome company, great customer service, excellent choice for a scope I couldn’t be happier with night vision guys! Gives you a chance to own but, pay in installments!

This was my first time dealing with night vision guys and I've read a lot of bad reviews. With that being said, I took a chance and I am amazed at the result. Great customer care. Took the time to call me and address any concerns I might have and was prompt about getting my AGM adder scope shipped out. I will be back to spend even more money A+++

I have worked with Felix Temper for at least 12 years now and he has never let me down and never lead me a stray. I've put my trust in his experience and his valued opinion and it's been very satisfying knowing that he touts the quality, durability and guarantees of these products he sells. Great knowledge, good quality and a good guarantee, How could you go wrong. I feel that I'm finally getting my moneys worth. It's like a new adventure every time with each product. This is my kind of fun!!

I had a great buying experience with NVG. Customer service responded quickly and professionally to every email i have sent them thus far. My order shipped out very quickly and the special package price couldn't be beat. I will certainly consider them for my next thermal or night vision purchase.

The only thing that would have made my experience better is if the hoodie that came free in the package deal actually fit me (its about two of me too big).

Thanks NVG!

I had a very positive experience with the team, they called me back, texted me and emailed me very quickly, answered all my questions, and even upgraded my shipping for free. The specs on the pvs14 I got were amazing. Highly recommend them, great experience

(summary below for the too long, didn't read crowd.)

I asked and offered to pay for upgraded shipping out of excitement for my night vision device. They upgraded it for free, I also suspect they may have sent me a very nice j-arm that outclasses the included one x100!! Even though I'm pretty sure I had accidentally ordered the wrong type, I think they may have made the correction for me and if they did I really appreciate that. It's a company that pays attention to every order, and cares about how it conducts business. While night vision is admittedly very pricey, I will always bring my business to nightvisionguys.com. They go above and beyond, and you really do not see companies treat their customers with that kind of respect and dignity.

TL:DR 10/10 Great people, great products, phenomenal customer service, truly a company that puts in the effort at every level, all the way to the very top of leadership, to communicate with their customers and make every order a promise.

Also shoutout to Mr. Felix Teper, he is a scholar and a gentleman

I have never seen worse service!!! I've been waiting 22 days since purchase and still haven't received my item! There is no response to my messages!!! And the worst thing is that I can't even cancel that order!!! This is just some kind of horror!!!

Very happy with this company they responded to every email. Received my item in is 8 business days. I would order from them again