Northern Polytunnels Avis 

1 014
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

It is exactly what it is supposed to be, and arrived on time. Construction just finished, and relatively straightforward - not a one-man job though!

Noté 5 sur 5 étoiles

Super helpful, great poly tunnel which my horses love & quick delivery. Also really responsive when I ordered the wrong size: changed and reimbursed the balance without quibble. The poly tunnel has be... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We bought our Polytunnel and Fruit cage in 2013,both very well made and lasted thoroughout the years until the recent Storms hit us here in the Far North of Scotland causing damage. The sales team wer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nearly four years ago, we bought a “rugged” polytunnel, which had sturdier hoop metalwork, as we are at the junction of two valleys that get hammered by gales from time to time. The tunnel was easy t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fourisseur de construction de jardin
  2. Jardinerie
  3. Fabricant

Écrit par l'entreprise

We’re a family-run team of polytunnel specialists based in Lancashire, with over 50 years’ experience designing and manufacturing high-quality growing structures. From domestic garden polytunnels and allotment covers to commercial multi-span polytunnels and livestock shelters, we’re proud to support growers of every kind, whether you’re growing tomatoes in your back garden or running a large-scale horticultural business. We design, manufacture, and dispatch everything in-house from our UK site, meaning we can keep quality high, costs fair, and lead times short. And because we’re growers ourselves, we know how important strength, simplicity, and reliability are. That’s why our EasyBuild Polytunnel was developed to be our toughest, most user-friendly design yet, with features like oval steel tubes, aluminium sliding doors, and a fully modular, tool-free build system. We also supply specialist covers, replacement polytunnel plastic, ventilation kits, doors, accessories, and spare parts, so whether you're building from scratch or tackling a repair, we’ve got you covered. Our customers range from schools and community gardens to professional growers, garden centres, and research facilities. If you need advice, our expert team is always on hand to guide you. Key product areas: Garden & allotment polytunnels Commercial single-span & multi-span polytunnels Replacement polytunnel covers & repair kits Livestock & storage shelters Polytunnel ventilation systems Polytunnel refurbishment and repair services Trusted since 1969. Made in Britain, built to last.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

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4,6

Tous les avis

(1 014)

54 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Really love the quality of it shame…

Really love the quality of it shame there was some bolts missing but that’s ok the screw anchors in stead of being pressed to gether at the bottom could be cut to a point would make them allot easier to screw in the ground.

17 juillet 2025
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Réponse de Northern Polytunnels

Thanks so much for the 5 stars and for your helpful feedback! We're really glad to hear you're loving the quality of the tunnel. Apologies about the missing bolts - we always aim to get everything right first time, but we’re glad it didn’t cause too much hassle.

That’s a useful suggestion about the screw anchors, we’re always reviewing ways to improve the design, so we’ll pass that along to the team. Appreciate you taking the time to share your experience!

Noté 4 sur 5 étoiles

Appears to be a quality product…

Appears to be a quality product however, instructions could be better.
The polytunnel delivery period was a bit longer than ideal but they stated they were waiting for components from the galvanisers. It would have been nice to have had details of the bolt-down bases - they were much bigger than expected and some of the fixings clashed with rebar in the concrete. This could have been avoided during concrete preparation if there had been a drawing within the online information. The fixings supplied were not fit for purpose so I used some much more robust Rawlbolts.
The instructions have missed some vital information with regards sequencing and side ventilation. The hoop assembly should have notes regarding fitting of additional items required by the side vents onto the hoops and base rails, this would have negated having to redo some areas.
There was no dimensions for door lintel height and the double door uprights supplied were too long to fit under the end hoop - they had to be cut down 85mm and we were only 2 down from maximum height on base fixings.
Top rail for side vents was a bit busy with mesh, ant-draft plastic fixed with 'wiggle wire' and then more 'wiggle wire' required for cover.
With all that said, we are happy with the product.

22 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent quality and value for money

Excellent quality and value for money. There was a slight issue with incorrect parts but this was rectified very quickly. This is the second polytunnel we have bought from them and would use them again.

1 mai 2025
Avis spontané
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Réponse de Northern Polytunnels

Thanks so much for your kind review! We're really glad to hear you're happy with the quality and value of your tunnel, and we appreciate your understanding around the parts issue. It’s great to have you back as a returning customer, and we’d be more than happy to help again in future!

Noté 5 sur 5 étoiles

Excellent

Like all my dealings have been .. excellent.
Great product,price and delivery
Thank you

22 juin 2025
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Réponse de Northern Polytunnels

Thanks so much for your support, it's very much appreciated! It’s always great to hear that everything from product to delivery has been spot on. We Look forward to helping with your next growing project when the time comes.

Noté 5 sur 5 étoiles

Just ordered a new cover for my…

Just ordered a new cover for my polytunnel that I bought 15 years ago. The original cover was predicted to last just 5 years but only now needs replacing. The frame remains in great condition. Good quality products throughout.

8 juillet 2025
Avis spontané
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Réponse de Northern Polytunnels

Thanks so much for sharing that Colin! It's always great to hear stories like this. We've had quite a few customers tell us their covers have lasted well beyond expectations, and it's a real testament to the quality of materials we use. Glad to hear your frame is still going strong. We're all about long-term value, and we're really pleased you've had that experience with us!

Noté 5 sur 5 étoiles

Easy to deal with

There was an obvious mistake on the shipping when I was buying a replacement part for my polytunnel on the web shop, but a simple phone call got it sorted in no time. Very helpful!

12 juin 2025
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Réponse de Northern Polytunnels

Thanks for the kind words, James! Glad we could get that sorted quickly for you. Don’t hesitate to get in touch if you ever need anything else.

Noté 5 sur 5 étoiles

Product was just what I was looking…

Product was just what I was looking for.Excellent service

10 juin 2025
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Réponse de Northern Polytunnels

Thanks, Graham! Glad to hear the product hit the mark and that you were happy with the service. Really appreciate you taking the time to leave a review!

Noté 5 sur 5 étoiles

Exceptional service, superb engineering

It’s been an absolute pleasure doing business with this company. I purchased an Easy Build polytunnel and made several customisations to it, this has made it a fairly challenging project. However, from start to finish the service provided by the team has been exceptional and they handled my countless queries with patience, and guided me throughout the build. This proved to be crucial as there were many unforeseen challenges, mostly due to the design alterations I made, and the expertise from their design team was always on hand when needed. There were a couple of items damaged in transit and these were replaced FOC and sent next day, this ensured there were no delays to the build. I now have the tunnel I’ve dreamt of owning for years. The engineering and innovation that has gone into its design is in a totally different league to anything else available in the UK.

2 mai 2025
Avis spontané
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Réponse de Northern Polytunnels

Really appreciate you taking the time to share this, RH. It sounds like you’ve poured a lot into the project, and we're so pleased the team could support you through the trickier bits, especially with your custom setup. It’s always rewarding to hear that the design and build quality stood out.

Hope the tunnel brings you years of growing joy... and fewer challenges from here on out!

Noté 3 sur 5 étoiles

Thank God for the builders.

Company is easy to deal with. My tunnel arrived with missing parts which apparently is a common occurrence. Some parts of the instructions are difficult to interpret and the team building it found much better ways of doing things. Bit shocked that the polythene is only guaranteed for 3 seasons, so not even 12 months. Overall though. if constructed right, a very good tunnel.

10 mars 2025
Avis spontané
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Réponse de Northern Polytunnels

Hi Chris,

Thank you for your review, and we’re glad to hear you found us easy to deal with and are happy with the tunnel overall. We appreciate your feedback and the opportunity to clarify a few points.

While we do our best to ensure every order is complete, occasional packing errors can happen, though we'd respectfully say it's not a common occurrence. We always endeavour to resolve missing parts swiftly – as we did in your case.

We’re always looking to improve our assembly instructions, and while we haven’t had reports of major issues, we genuinely value all feedback and use it to refine our guides regularly.

Regarding the polythene, just to clarify, the cover is guaranteed for 5 growing seasons (5 years), not 3 calendar seasons. In most cases, with proper care and installation, it will last 10 years or more.

Thanks again for your comments, and we’re pleased to hear that our construction team was able to successfully build a tunnel you're happy with.

Best regards,
Northern Polytunnels Team

Noté 5 sur 5 étoiles

Absolutely brilliant

Absolutely brilliant - fantastic polytunnels. Well constructed and excellent engineering. Great support too - someone there (patiently!) answering all the most difficult and obvious questions. Cannot recommend them enough.

24 juin 2025
Avis spontané
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Réponse de Northern Polytunnels

Thank you so much for the brilliant review! We're thrilled to hear you're happy with your polytunnel and our support team; we’ll pass your kind words on to them. It means a lot to know that our engineering and service made a difference. Wishing you all the best with your growing!

Noté 5 sur 5 étoiles

Highly recommended

I have used Northern Polytunnels a few times now for our allotment (e.g. ground cover, polytunnel plastic) and can definitely recommend them. Service is good and staff are efficient. The ground cover is a better thickness and more durable than others we have bought in the past.

6 mai 2025
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Réponse de Northern Polytunnels

Thanks so much for your kind words and continued support! We're really pleased to hear you've had a great experience with our products and service - and that the ground cover has stood out in quality. Wishing you all the best with your allotment! 🌱

Noté 5 sur 5 étoiles

I purchased a length of 6m wide bird…

I purchased a length of 6m wide bird netting, think I ordered 14m of it to fit a hoop tunnel I had built to plant brassicas inside to protect them from birds. As each hoop was made up of 6 x 1m long tubes I assumed 6m wide mesh would fit, it didn't, it only went just over the centre! However as I had 14m of the stuff I was able to cover it with 2 pieces and join them at the top.
I have to say it was / is good quality net and the price was extremely good, delivery was also very quick.
Might be worth checking the width does actually cover the distance stated.

1 mai 2025
Avis spontané
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Réponse de Northern Polytunnels

Thanks so much for the great review! We're really glad to hear you were happy with the quality, price, and quick delivery... and that you found a good solution with the extra length.

Noté 5 sur 5 étoiles

Excellent customer service

Really quick response to a query and absolutely did what was promised.
Good product and a decent price.

6 mai 2025
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Réponse de Northern Polytunnels

Thanks so much for the great review! We're really glad to hear our team were quick to help and delivered as promised. Great to know you're happy with the product and the price too.

Noté 3 sur 5 étoiles
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Réponse de Northern Polytunnels

Hi Patrick,

Thanks for your feedback, and we're sorry to hear there was an issue with the polythene cover. That’s definitely not the experience we aim to deliver.

Just to help us look into this properly, if you ordered 7.3m x 11m, the cover should have matched those dimensions, so we’d like to double-check what happened. It’s possible there’s been a misunderstanding or a cutting issue on our end.

Feel free to get in touch with our team at sales@npstructures.co.uk or give us a call, and we’ll be happy to investigate and help put things right.

Noté 5 sur 5 étoiles

Quality 👍

I recently purchased a polytunnel from Northern Polytunnels , the quality of all the components is very good, I called up by phone before ordering on line and the advice I received was very helpful in helping me decide what to order , the build was an enjoyable experience too , couldn’t recommend Northern enough.

28 avril 2025
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Réponse de Northern Polytunnels

Thank you so much for the lovely review! We're really pleased to hear you were happy with the quality of the components and found our team helpful when placing your order. Great to know the build was enjoyable too; that’s what we like to hear!

We really appreciate the recommendation and wish you all the best with your growing.

Noté 5 sur 5 étoiles

Great customer service and quick…

Great customer service and quick delivery.

25 avril 2025
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Réponse de Northern Polytunnels

We are really happy to read that your experience with us was a good one. Thank you for taking the time to review us.

Northern Polytunnels.

Noté 4 sur 5 étoiles

Service ok but delivery took over a…

Service ok but delivery took over a week from payment

24 avril 2025
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Réponse de Northern Polytunnels

Hi Edward,

Thank you for your feedback. We're glad to hear you're generally happy with our service, though we’re sorry the delivery took longer than expected.

There was a short delay on our side due to stock availability, and unfortunately Royal Mail have also been experiencing some slower delivery times recently. We completely understand how frustrating delays can be, and we’re always working to improve both our turnaround times and communication around dispatch.

Thanks again for your order and for taking the time to leave a review.

Noté 5 sur 5 étoiles

Top quality product top quality company

10 avril 2025
Avis spontané
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Réponse de Northern Polytunnels

Thank you for your fantastic review! We’re so glad you’re happy with both the product and the service. It means a lot to us.

Wishing you all the best with your polytunnel!

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