Novatel Communications Limited Avis 

83
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Was looking for some techy stuff that I didn't know was available in Ireland. Came across the website by mistake. Phoned, call was answered straight away and spoke to Sharon who talked me through exac... Voir plus

Noté 5 sur 5 étoiles

Worked with Novatel on 2 occasions, one for business and one for personal. Got a full survey & install to get mobile signal in a newly built office with zero signal. Niamh and the team were profession... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi there, We have a Teltonika RUT955, which we were having trouble connecting to a Spanish SIM card. Patrick from Novatel Main Street, Buttevant, Co. Cork P51KO66 Ireland, patiently took us thr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Repeat purchase (previously got merchandise for family). Exceptional to deal with, start to finish. You’ll get exactly what you need, after they email through all the options & discuss. They’re a fant... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipements de télécommunications

Écrit par l'entreprise

Novatel Communications is a Cork based distributor of world class technologies in Mobile Phone GSM Repeaters, Cellular Broadband Antennas, Cellular Routers, and Wi-Fi distribution equipment. We offer a professional sales and installations service across Ireland. Customers can buy online or can contact our highly skilled inhouse sales team to receive expert advice and signal solutions for GSM, Cellular Broadband and Wi-Fi. Customers receive an excellent level of support, technical advice and problem solving for all their cellular connections.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

83 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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4,9

Tous les avis

(83)

14 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Had my item in 2 days customer service…

Had my item in 2 days customer service was very helpful Happy out no bother recommend them

28 novembre 2023
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Réponse de Novatel Communications Limited

Thank you Vincent - Delighted we could be of service to you

Noté 5 sur 5 étoiles

Exceptional Technical Support

Subject: Heartfelt Thanks for Exceptional Technical Support
Dear Novatel Communications Team,
I wanted to take a moment to express my sincere gratitude, particularly to Patrick Holmes, for the outstanding technical support provided in resolving the configuration challenges I encountered with the Teltonika TRB500 5G Router and Poynting Xpol 24 Antenna.
The expertise and dedication demonstrated by Patrick from Novatel is truly commendable. His in-depth knowledge of the technical intricacies involved in configuring the Teltonika TRB500 Router with the Poynting Xpol 24 Antenna made a significant difference.
The prompt and effective resolution of the issues I faced speaks volumes about the commitment of Novatel Communications to customer satisfaction. Patrick's patience and willingness to go the extra mile in ensuring that the setup met my needs were highly appreciated.
I rely on 5G High Speed Broadband using top-notch equipment and seamless communication for my work, and thanks to the Novatel Communications team, especially Niamh & Patrick, I can continue to deliver high-quality content without disruptions. It's reassuring to know that your team is not only knowledgeable but also genuinely cares about the success of its customers.
Once again, thank you for the exceptional support. I look forward to continued collaboration and recommend Novatel Communications without hesitation.
Padraig Treacy
RTE NEWS

16 novembre 2023
Avis spontané
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Réponse de Novatel Communications Limited

Hi Padraig,
Thank you very much for your feedback and taking the time to write such a lovely review. We are delighted to hear such positive feedback. If you ever need further support regarding anything at all then you know exactly where to find us ! Thanks a million again from Niamh and the Novatel Team!

Noté 5 sur 5 étoiles

Second to none…

The experience I had with this company was second to none.
I was dealing with a very efficient and professional team regarding my situation.
I needed a cell booster that would cover the entire house due to poor connectivity in the area.
They have performed measurements before they arrived to the house so they knew exactly what was needed for me.
Frank and his team was super fast and knowledgeable when installing the cell booster which is working perfectly. He also assisted me with my internet connection throughout the house which is now super fast.
I can only recommend Novatel, they are quick, efficient, professional and the product they are offering is top quality.
Super impressed
Thank you Novatel

12 septembre 2023
Avis spontané
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Réponse de Novatel Communications Limited

Hi Alex, Thanks a million for your review. We are thrilled you gave such positive feedback. Our team are always available to help, all the best!

Noté 5 sur 5 étoiles

Technical Help from Patrick in Novatel

Hi there,
We have a Teltonika RUT955, which we were having trouble connecting to a Spanish SIM card.
Patrick from Novatel Main Street, Buttevant, Co. Cork P51KO66 Ireland, patiently took us through the steps and stayed on the phone with us until we got connected.
We were really impressed with his positive attitude, teaching us about the router and making the experience totally stress free.
Thanks again Patrick!
Regards
Órla Doyle & Philip Shannon

22 septembre 2023
Avis spontané
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Réponse de Novatel Communications Limited

Hi Orla, Thank you for taking the time to leave such a lovely review, we highly appreciate your kind words and customs here at Novatel communications and our team is always happy to help! Thanks again

Noté 5 sur 5 étoiles

Great service

Great service, quick delivery and competitive pricing when purchasing my Teltonika RUTX50.

Novatel sent along a thank you note with useful links. I enjoyed this personal touch.

Keep it up.

25 avril 2023
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Réponse de Novatel Communications Limited

Good Evening, Thank you so much for your kind review and custom with us here at Novatel Communications. We are delighted to hear that you are happy with you purchase and we really appreciate the feedback! Our team is always on the other end of the phone if you ever need any further assistance and thanks again from Niamh and the Novatel team!

Noté 5 sur 5 étoiles

Great personal service from an Irish…

Great personal service from an Irish company that cares about its customers

5 avril 2023
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Réponse de Novatel Communications Limited

Hi Tom, Thank you kindly for taking the time to leave us a review here at Novatel Communications. Our customers are our main priority and we are delighted to hear that our team were able to assist you. We are always available to support you with any future issues you may experience or if we can help you enhance any of your cellular communications. Thanks again, the Novatel Team

Noté 5 sur 5 étoiles

Very pleased with my transaction

I requested information regarding an item I was interested in and received a very informative response with other recommendations. Also received email from Sharon who was also very helpful. I will certainly be purchasing from Novatel Communications again.

24 janvier 2023
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Réponse de Novatel Communications Limited

Hi Tom, Thank you so much for reviewing us here at Novatel. I am delighted that you received the information you requested and please know that we are at hand to answers any future queries you may have regarding our products and services. Sharon takes great pride in her work and does an amazing job on a daily basis, thank you for acknowledging. Wishing you our very best, Niamh and the Novatel Team.

Noté 5 sur 5 étoiles

Very professional Company

I can not speak highly enough of this company. Firstly they have helped me to massively improve my internet speed when no other company could (rural Ireland!). Secondly, their customer service is outstanding. They have helped with support and queries beyond what could ever be expected of them. Highly recommended!

24 janvier 2023
Avis spontané
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Réponse de Novatel Communications Limited

Hi Steven - thank you so much for taking the time to review us and thank you for your custom, we are delighted that we were able to help you solve your signal issues. We are always available to support you with any future issues you may experience or if we can help you enhance any of your cellular communications. Thanks again, the Novatel Team

Noté 5 sur 5 étoiles

Very fast and good product

Very fast and good product. Tomas

6 janvier 2023
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Réponse de Novatel Communications Limited

Thank you Tomas - We appreciate your custom and your time for writing a review. If we can ever be of help in the future please let us know

Noté 5 sur 5 étoiles

Excellent product

Excellent product, good price, fast delivery

30 décembre 2022
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Réponse de Novatel Communications Limited

Thank you for your review and for your custom, we appreciate your business. Have a great day and if we can ever be of support again in the future, please get in touch

Noté 5 sur 5 étoiles

Order and ot was delivered in 2days 5…

Order and ot was delivered in 2days 5 🌟 any day thank novatel

18 décembre 2022
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Réponse de Novatel Communications Limited

Thank you for your much valued custom! If we can ever be of support to you again just get in touch. Best Regards Novatel Team

Noté 5 sur 5 étoiles

A fast service

I ordered two TS9 Male to SMA Female Pigtail Cable for WiFi and LTE Routers on a Friday evening. It was shipped on Monday and I received it by courier on Tuesday. A fast service

2 décembre 2022
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Réponse de Novatel Communications Limited

Thank you so much for your custom and for taking the time to leave a review. I am delighted we could be of help and are available for anything you may need in the future

Noté 5 sur 5 étoiles

Great service

Great service, fast delivery. Very happy

4 novembre 2022
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Réponse de Novatel Communications Limited

Thank you Alan, delighted we could be of service, Have a great day!

Noté 5 sur 5 étoiles

Recommended to us and now we're recommending in turn!

Novatel came highly recommended by one of our colleagues when we were scoping setting up a home office in the West of Ireland.. and their recommendation wasn't wrong! The service has been fantastic - from the initial interaction with the CEO about our requirements, to the swift processing and dispatch of our order.. not to mention the organisation of an installer local to us.... it has been a very easy process every step of the way. We're delighted to recommend them ourselves!

24 octobre 2022
Avis spontané
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Réponse de Novatel Communications Limited

Thank you Niamh for your kind words. The Novatel Team

Noté 5 sur 5 étoiles

Awesome product with helpful pre sale service

Awesome product with helpful service. Even for a small buyer that just wants a powerful wifi system for a one-off camper-van.

21 août 2022
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Réponse de Novatel Communications Limited

Thanks John for your review. Happy Camping!!! The Novatel Team.....

Noté 5 sur 5 étoiles

Fast delivery

Goods arrived in quick time and as expected.

8 septembre 2022
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Réponse de Novatel Communications Limited

Thank you Colm, we appreciate your business and your review. Delighted we could be of service to you.

Noté 5 sur 5 étoiles

Genuine service

First of all, someone (Sharon) answered the phone immediately: Do you know how rare that is these days?

I had access to all the sales info and pricing up front, and there was an engineer (Frank) that came on the phone for any tech information that was need.

There and then, they went online, checked my house location (via eircode) found the nearest apropriate telephone mast, sent me a map of where the mast is so I could check line of sight, and I was sorted, all in ten minutes.

You see, this is the type of both friendly and professional service that people would pay for without hesitation.

18 août 2022
Avis spontané
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Réponse de Novatel Communications Limited

Thanks so much John for your kind words... It was an absolute pleasure to deal with you... All the Novatel Team..

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