I have had my wrap since April 2024 and have used it consistently ever since along with drinking more water and exercising. I look forward to using it- normally 5x/week. I recently had issues with w... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have had my Nushape for several years! There are so many things I love about it! I can definitely see the difference when I am using it. I can 100% recommend it!! I was having an issue with half the... Voir plus
100% recommend NuShape. They went above and beyond to help me with my broken external power cable- they answered my emails very promptly and were ready to help me the minute they read my email. . I hi... Voir plus
L'entreprise a répondu
This company has great products, I absolutely love my Lipo wrap… but something that really sets them apart is the customer service. Absolutely top notch, they respond very quickly (same day), and ensu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Nushape is the leader in non-invasive wellness technology, proudly known as The Original Wearable Light Therapy brand. We specialize in high-quality, science-backed devices that bring professional-level treatments into the comfort of your home. Our signature product, the Lipo Wrap, has transformed the way individuals approach body contouring and self-care—delivering proven results using the power of red light. Harnessing clinically supported red light wavelengths, our wearable solutions are designed to support fat reduction, skin tightening, and overall cellular health. Unlike traditional bulky devices, the Lipo Wrap is lightweight, flexible, and designed to mold comfortably to your body—making it easy to incorporate into any lifestyle. Our mission is to empower people with accessible tools to feel confident and radiant in their skin. Whether you’re looking to reduce inches, improve skin tone, or enhance recovery, Nushape offers a seamless way to reach your goals without invasive procedures or downtime. With a commitment to quality, innovation, and customer satisfaction, Nushape continues to pioneer the future of wearable wellness. Trusted by thousands and endorsed by professionals, our products reflect a dedication to excellence and results that speak for themselves. Discover what The Original Wearable Light Therapy can do for you—only at Nushape.
Nushape Lipo Wrap – The Original Wearable Light Therapy
Écrit par l'entreprise
- Real Results. Real People. Backed by Science.
- We believe in treating every customer with respect, empathy, and timely service. From troubleshooting to personalized support, our team is here to guide you at every step of your wellness journey.
Shop with Confidence — 30-Day Money Back Guarantee
Not sure if it’s right for you? Try it risk-free.
We stand behind the quality and effectiveness of every Nushape product, especially our signature Lipo Wrap. That’s why we offer a 30-Day Money Back Guarantee — so you can experience the benefits of The Original Wearable Light Therapy without the pressure.
If you’re not satisfied for any reason within 30 days of delivery, simply return the item in its original condition and we’ll issue a full refund. No hassles. No hidden fees. Just honest support for your wellness journey.
Because when it comes to your health and confidence, you deserve peace of mind.
Coordonnées de contact
4,8
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Love my NuShape!! Great product & Customer Service!
I have had my Nushape for several years! There are so many things I love about it! I can definitely see the difference when I am using it. I can 100% recommend it!! I was having an issue with half the lights on my belt & even though I was out of warranty they were so nice to offer to replace the part that was malfunctioning. I am so thankful for their customer service & can’t wait to be able to use my belt again!
21 juin 2026
Avis spontané
Awesome product and service!!
I have had my wrap since April 2024 and have used it consistently ever since along with drinking more water and exercising. I look forward to using it- normally 5x/week. I recently had issues with what I thought was the smart controller shorting out. I sent an email to customer service in hopes they could help me replace the controller. I received a reply quickly and they sent a new smart controller right away free of charge. I am beyond impressed with their customer service- even beyond the warranty timeframe. It truly shows they stand behind their product and want to keep their customers happy. I am a big fan!!
16 juin 2026
Avis spontané
Réponse de Nushape
Hi Lindsay,
Thank you so much for taking the time to share your incredible journey with us!
We are absolutely thrilled to hear that your wrap has been a consistent part of your wellness routine since April 2024. Combining the treatments with consistent exercise and healthy hydration is exactly how you get the absolute best results, and we love hearing how much you look forward to your sessions each week!
Our team always strives to stand behind our technology and ensure our customers are taken care of, so we are so glad we could get that replacement smart controller out to you quickly and free of charge. Knowing we could help you get right back to your routine is the best reward for us.
Thank you for being such a wonderful advocate for Nushape and a big fan of our brand! If you ever need anything else down the road, please don't hesitate to reach out.
I love my nushape wrap
I love my nushape wrap. I've been using it since September of 24. The customer service is amazing and get to your questions right away. I highly recommend nushape products.
17 juin 2026
Avis spontané
Réponse de Nushape
Thank you so much for the wonderful 5-star review, Nadine!
We are absolutely thrilled to hear that you love your Nushape wrap and that it has been a consistent part of your wellness routine since September of 2024! Providing helpful, prompt, and hands-on support is exactly what we strive for, so knowing you’ve had such an amazing experience with our customer care team means the world to us.
Thank you for your fantastic recommendation and for being a valued part of our Nushape family. We look forward to supporting your health and wellness journey for many more years to come!
The customer service was exceptional
The customer service was exceptional. It was quick and very hands on to fix the problem. I love the NUSHAPE red light , it has so helped with my chronic pain. It’s a daily routine for me to use .
17 juin 2026
Avis spontané
Réponse de Nushape
Thank you so much for the beautiful 5-star review, Leann!
We know how incredibly disruptive a technical hiccup can be when a device is part of your daily routine, so it was an absolute pleasure stepping in to get your replacement smart controller cord rushed out to you. Hearing that our red light therapy brings you such profound relief from chronic pain is exactly why we do what we do!
Thank you for being such a wonderful, loyal part of our Nushape family. We are wishing you continued comfort, health, and a seamless return to your daily wellness routine!
100% Customer Satisfaction
100% recommend NuShape. They went above and beyond to help me with my broken external power cable- they answered my emails very promptly and were ready to help me the minute they read my email. . I highly recommend this company….100% customer satisfaction.
16 juin 2026
Avis spontané
Réponse de Nushape
Hi Brenda,
Thank you so much for the 100% recommendation and the wonderful 5-star review! We are absolutely thrilled to hear that our team could promptly assist you with your external power cable and turn your experience into such a positive one. Providing fast, helpful support and ensuring 100% customer satisfaction is always our top priority.
We truly appreciate your support and are always here whenever you need us. Thanks again for choosing NuShape!
Excellent Customer Care
I recently had an issue with the controller cord on my NuShape Lipo Wrap and reached out to customer care for assistance. From my very first email, the team was incredibly responsive, helpful, and easy to work with. They walked me through a few troubleshooting steps to confirm the issue and quickly arranged for replacement parts.
It’s refreshing to find a company that truly stands behind its products and takes care of its customers. I’ve enjoyed using my NuShape Wrap, but their outstanding customer care is what really impressed me.
If you’re considering NuShape, know that you’re not only investing in a quality product but also in a company that genuinely values its customers. Thank you to the NuShape team for making this such a positive experience!
16 juin 2026
Avis spontané
Réponse de Nushape
Hi Rachel,
Thank you so much for taking the time to share your experience with us! We are absolutely thrilled to hear that our customer care team was able to guide you smoothly through the troubleshooting process and get your replacement parts sorted out quickly.
We completely understand how frustrating a hardware hiccup can be when you are trying to maintain consistency with your wellness routine, which is why we always strive to make our support process as responsive, easy, and human as possible. Hearing that you felt genuinely valued as a customer means the world to our team—it is exactly why we do what we do!
We are so glad to have you as a part of our Nushape wellness family, and we appreciate you standing behind our brand just as we stand behind our products. Thank you for your wonderful recommendation, and we wish you many more beautiful, relaxing, and optimized sessions ahead!
Excellent Customer Service and a…
Excellent Customer Service and a Company That Stands Behind Its products.
I have been using the NuShape Therapy Mat for several years and truly appreciate the convenience of having red light therapy available in the comfort of my own home. Whether after a workout or simply to unwind at the end of a busy day, I enjoy taking time to relax on the mat. The benefits I experience from my sessions make it a worthwhile investment.
As a chiropractor and acupuncturist, I have always believed in non-invasive approaches to supporting health and wellness. NuShape provides detailed information about the potential benefits of red light therapy, including support for recovery, circulation, relaxation, and overall well-being.
What has impressed me most, however, is NuShape’s outstanding customer service. Their team has always been prompt, courteous, knowledgeable, and genuinely committed to helping their customers. In today’s world, it’s refreshing to find a company that stands behind its products and places such a high value on customer satisfaction.
Thank you to the entire NuShape team for your excellent support and dedication. Your commitment to your customers is greatly appreciated.
Dr Sylvie
15 juin 2026
Avis spontané
Réponse de Nushape
Hi Dr. Sylvie,
Thank you so much for taking the time to share such an incredible, thoughtful review! Knowing that our therapy mat has been a trusted part of your personal wellness routine for several years is the ultimate compliment, especially coming from a chiropractor and acupuncturist who dedicatedly supports holistic, non-invasive health.
We are absolutely thrilled that the mat continues to bring you wonderful benefits for your workout recovery, circulation, and relaxation at the end of a busy day.
However, what truly moves our team is your praise for our customer service. At Nushape, we treat our customers just like family, and we believe that standing firmly behind our products and providing prompt, compassionate care is just as important as the technology itself. Knowing that we have earned your deep trust and satisfaction is incredibly rewarding for everyone on our team.
Thank you again for your wonderful validation, your professional perspective, and for being such an inspiring member of our Nushape family!
Top notch customer service
This company has great products, I absolutely love my Lipo wrap… but something that really sets them apart is the customer service. Absolutely top notch, they respond very quickly (same day), and ensure they stay with you and resolve. Seriously setting the bar high for any competitor. This isn’t something you see often in companies anymore and made me a customer and referring customer for life.
10 juin 2026
Avis spontané
Réponse de Nushape
Hi Amanda,
Thank you so much for taking the time to share such a beautiful review! We are absolutely thrilled to hear how much you love your Lipo Wrap, but knowing that our customer service stood out so deeply to you truly means the world to our small team.
At Nushape, we treat our customers just like family. We know how important your wellness and recovery routines are, so we make it our mission to respond quickly, stay by your side, and make sure you feel completely supported every single step of the way. Hearing that we’ve set the bar high and earned your trust as a customer for life is the ultimate reward for us!
Thank you again for your incredible kindness and for proudly recommending us to others. We are so incredibly grateful to have you in our Nushape family, and we look forward to supporting you and your wellness journey for many years to come!
I would like to say how much I am…
I would like to say how much I am loving my Lipowrap. I use it for many different reasons. I use it for pain reduction, for relaxation, for inflammation. It is a great product and would recommend it .
Also the customer service is great. They respond quickly and are very efficient. That alone makes you trust in them and there products !
5 juin 2026
Avis spontané
Réponse de Nushape
Hi Debra,
Thank you so much for taking the time to share your experience with us!
We are absolutely thrilled to hear how much you are loving your Lipo Wrap and that it has become such a versatile part of your routine—whether you are using it for pain reduction, inflammation, or just to relax and unwind. Knowing that our product is delivering those kinds of results for you is exactly why we do what we do!
We also appreciate your kind words about our customer care team. We pride ourselves on being quick, efficient, and reliable because we know how important it is for our customers to feel fully supported and confident in their wellness journey. Your trust means the world to us.
Thank you again for your wonderful recommendation and for being a valued part of the Nushape family! If you ever need anything else or want to explore adding to your wellness routine in the future, we are always here for you.
I never leave home without my NuShape
I’ve got 2 NuShapes and I never leave home without them. I travel the country for work and they keep me slim while eating out every night and rejuvenated from traveling so much. I highly recommend!!!!
1 juin 2026
Avis spontané
Réponse de Nushape
Hi Tammy,
Thank you so much for the incredible 5-star review! We are absolutely thrilled to hear that your Nushape wraps are your ultimate travel companions.
Staying on track with your wellness and rejuvenation goals while traveling the country for work is no easy feat, so we love knowing our technology helps you stay slim and refreshed through every single trip! Knowing you never leave home without your devices is the highest compliment we could receive.
Thank you for being such a wonderful part of the Nushape community and for highly recommending us. Safe travels on your next work journey!
Great experience with product and customer service!
I've been using the Nushape Lipowrap for several years. I received as a gift to help with shoulder pain from working out. The combination of the heat and the red light therapy really made a significant difference in my recovery. Recently I needed to contact the Nushape customer service and they were quick to respond and very helpful. I can recommend both the products and the company from my experiences.
29 mai 2026
Avis spontané
Réponse de Nushape
Hi Michael,
Thank you so much for taking the time to share your wonderful experience with us all the way from your travels! We are absolutely thrilled to hear that your Lipo Wrap has been such a vital part of your workout recovery and shoulder care over the years.
Providing supportive, prompt, and genuine care is exactly what we strive for, so knowing you felt well-assisted means the world to our team. Thank you for your high recommendation, your loyalty, and your support.
Safe travels on the rest of your journey, and we wish you many more years of great recovery and wellness ahead!
My cord frayed and broke after 4 years…
My cord frayed and broke after 4 years of use. I emailed customer service and received a reply within 24 hours. Even though the warranty is only one year, they made it right by sending me a complementary new cord. Thank you
27 mai 2026
Avis spontané
Réponse de Nushape
Thank you so much for sharing your experience, Melissa! We are thrilled to hear that our customer service team was able to respond quickly and get a complimentary replacement cord sent your way.
Even though the warranty period had passed, we always want to make sure our customers are well taken care of and can keep enjoying their products. We truly appreciate your support over the last four years, and we're always here if you need anything else!
Replacement part
I recently reached out to Nushape as the controller for my lipo wrap failed to work. I was surprised when I received such a quick response. It had been as while since my purchase and I had trouble finding any history, but the representative was able to look it up and offered to send me a new controller at no cost. I am elated to be able to use my lipo wrap again. I love all of its red light health benefits and it keeps my waistline in check. Thank you!
28 mai 2026
Avis spontané
Réponse de Nushape
Thank you so much for the kind words, Caryl! We are elated to hear that you’ll be back to using your Lipo Wrap so soon.
We know how important those red light health benefits are to your routine, so we’re glad our team could track down your details and get that replacement controller out to you quickly. Our goal is always to keep you glowing and feeling your best!
We truly appreciate your support and are happy we could help.
Quality wellness products, excellent customer service
I have been using Nushape products for many years, and have multiple devices. Half of the lights on the red light panel of my LipoWrap recently went out. Customer service was quick to reply to my concerns and offered to replace my system for free. I have seen so many benefits from adding Nushape products to my daily life, and their customer service is top-notch. Thank you for delivering quality wellness products.
28 mai 2026
Avis spontané
Réponse de Nushape
Hi Sandra,
Thank you so much for the wonderful 5-star review and for your incredible, long-term loyalty to Nushape!
We are so glad that our customer service team was able to respond quickly and arrange a complimentary replacement wrap for you to get your wellness routine back on track. Hearing that you have experienced so many benefits from incorporating our devices into your daily life over the years is the ultimate reward for us.
We truly appreciate your kind words about our team and our products. Thank you for being such a valued member of the Nushape community, and we wish you many more years of health and wellness!
I've really enjoyed using the Nushape…
I've really enjoyed using the Nushape red light belt as part of my wellness routine. It's easy to use, comfortable to wear, and feels like a simple way to prioritize my health even on busy days. What I appreciate most is that it's not invasive and back to my research around red light therapies potential benefits for circulation, inflammation, skin appearance and overall wellness. I was interested in the studies related to body contouring and supporting healthy lifestyle goals and this gave me an easy way to incorporate that into my routine at home the results have been great so far. Consistency is definitely the key. My waistline has slimmed down and the skin is tighter. I definitely recommend it for anyone curious about adding red light therapy to their health and wellness routine
25 décembre 2025
Avis spontané
Réponse de Nushape
Hi Nicole,
Thank you so much for taking the time to share your wonderful 5-star review with us! We are absolutely thrilled to hear that the Nushape Lipo Wrap has become such an easy, comfortable, and effective part of your daily wellness routine.
We love that you did your research beforehand! You hit the nail on the head—consistency is absolutely the key when it comes to photobiomodulation. Red light and near-infrared therapy work at a cellular level to assist with circulation, inflammation, and cellular energy, so seeing those fantastic results with your waistline slimming and skin tightening is a wonderful testament to your dedication to your daily sessions.
It is incredibly rewarding to hear that we can help you bring those clinical, non-invasive body contouring benefits straight into the comfort of your own home, even on your busiest days.
Thank you for being part of the Nushape community and for recommending us to anyone curious about the power of red light therapy. We wish you continued success on your health and wellness journey!
I bought this for migraines
I bought this for migraines, brain inflammation and depression. After I used it two times, I got a headache both times. A couple years later I tried it again for sleep and it did absolutely nothing. Completely overpriced. Did not help at all.
25 mai 2026
Avis spontané
Réponse de Nushape
Hi Joy,
Thank you for sharing your experience, and we are truly sorry to hear that your initial sessions did not provide the relief you were hoping for.
Because our technology utilizes clinical-grade Red Light Therapy (RLT) and Pulsed Electromagnetic Field (PEMF) therapy, the device features highly specific, adjustable frequency settings tailored to target different wellness goals. For conditions like migraines, sleep regulation, and mood support, using the correct pre-programmed setting is essential to seeing results:
For Migraines & Headaches: The dedicated 10Hz PEMF setting (activated by pressing the M1 button once until the indicator turns Yellow) is specifically designed to help mitigate headaches and support cell regeneration.
For Sleep Support: The deep relaxation programs operate on different frequencies entirely. Pressing the M2 button once (Blue light) sets the device to 3Hz PEMF for insomnia and anxiety, while pressing it three times (Green light) triggers a 10Hz PEMF session to help regulate sleep cycles.
For Mood & Depression: Pressing the M3 button once (Blue light) initiates an 810nm–10Hz Red Light Therapy session targeted specifically for stress reduction and mental clarity.
When first introducing cellular therapies to the body, a temporary "healing response"—which can occasionally include a mild headache—can occur if the incorrect setting is used or if the session duration is too long for a first-time user. Additionally, while some users feel immediate relaxation, the systemic benefits of red light and PEMF therapy for sleep and mood are cumulative and require consistent, daily routine use rather than sporadic sessions spaced far apart.
We want to make sure you get the absolute most out of your investment. Please feel free to reach out to our Customer Care team directly at hello@nushape.com so we can walk you through the proper protocol settings, discuss personalized placement, and help you safely give the device another try to get the results you deserve!
I am completely impressed
I am completely impressed! I sent an email regarding the controller cord that went bad on my wrap after a couple years. I received a quick reply with ways to confirm what the exact issue was and then the solution of sending me a new cord at no cost. This is a fabulous product with wonderful customer service ~ kind, considerate and very helpful!
20 mai 2026
Avis spontané
Réponse de Nushape
Hi Debi,
Thank you so much for taking the time to share your experience with us! We are absolutely thrilled to read your wonderful 5-star review.
Providing kind, considerate, and helpful support is exactly what we strive for every day, so hearing that our team was able to quickly troubleshoot the issue and send out a complimentary replacement cord for your wrap—even after a couple of years of use—truly warms our hearts!
We take great pride in both the quality of our products and our dedication to our customers, and it means the world to us to know we've taken good care of you. Thank you for being a loyal member of the Nushape family, and we hope you continue to enjoy your treatments for many more years to come!
I have used Nushape products since 2022…
I have used Nushape products since 2022 and recently my Nushape wrap with red-light phototherapy stopped working. I’ve had it for about 4 years and used it consistently with great health benefits during that time. My device was well past warranty & customer service kindly helped me troubleshoot mine and then offered to replace it free of charge or upgrade with a discount code. It’s hard to find great customer service and theirs has been spectacular. Nushape is worth it and I personally have seen results from their products from years!
19 mai 2026
Avis spontané
Réponse de Nushape
Hi Jay,
Thank you so much for this review! We are so grateful for your amazing loyalty since 2022 and are thrilled to hear about the great health benefits you've experienced over the years.
It was an absolute pleasure helping you get your red light sessions back on track. Your new replacement wrap panel is officially on its way to you!
Thank you for being such a wonderful part of the Nushape family. Happy healing!
I love the results I get from red light…
I love the results I get from red light therapy and the Nushape wrap did not disappoint! Joan in customer service has been great to work with.
19 mai 2026
Avis spontané
Réponse de Nushape
Thank you so much for taking the time to leave such a wonderful review, Elizabeth!
We are absolutely thrilled to hear that you are loving the results from your Nushape wrap. Our team works hard to create effective, medical-grade red light therapy devices, so knowing that it has not disappointed you means the world to us!
I am also incredibly grateful for your kind words about your experience working with me. It was an absolute pleasure assisting you and making sure your recovery routine stays fully on track.
Thank you again for being a valued part of the Nushape family and for sharing your support on Trustpilot. Enjoy your future treatment sessions, and please don't hesitate to reach back out if you ever need anything else!
The best customer service from a company!
Nushape literally is the best when it comes to the quality of making sure the customers get the best treatment all around. I currently have the Nushape Lipo Wrap belt and it's the best thing I literally have for me. I had a problem NUSHAPE CUSTOMER SERVICE made sure to reassure me that they will make it their duty to help me. So know that you buying from a company that really cares all around. Thank you Nushape!!!!!!!
18 mai 2026
Avis spontané
Réponse de Nushape
Hi Trina,
Thank you so much for this incredible 5-star review! We are absolutely thrilled to hear how much you love your Nushape Lipo Wrap and that it has become such a staple for you.
Our team takes great pride in ensuring our customers are well taken care of, so hearing that you felt supported and reassured means the world to us. Your wonderful enthusiasm and kind words truly make our day!
Thank you for being such a fantastic part of the Nushape family, and we look forward to helping you keep your wellness treatments on track for a long time to come.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.