The battery fitted the appliance fine but it doesn't fit the Samsung charger. Consequently it almost useless. Are you able supply a wall charger for this battery?
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Lisez les avis des autres
Very happy with the battery for my Xiaomi robot vacuum, and the fact that it came with a screwdriver! Been using it for a few days now and it's been perfect. So happy to be able to prolong the life of... Voir plus
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I am happy with the service and product from NZ Battery. I do however want to bring it to your attention that the courier service Aramex did not comply to your delivery standard of 2-3 days, and ha... Voir plus
L'entreprise a répondu
Purchased a replacement battery for our Roborock s7 vacuum. Very happy with the product, yesterday the old battery wouldn’t make it over 10 minutes before running flat, today it’s just finished a 35 m... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
nzbattery.co.nz aims to provide native clients with a variety of high-quality and safe laptop batteries. All batteries are composed of premium cells and components, covering one year warranty and fast delivery.
Coordonnées de contact
8 Fort Richard Rd, Otahuhu, Auckland 1062, New Zealand, 1062 , Auckland , Nouvelle-Zélande
- service@nzbattery.co.nz
- www.nzbattery.co.nz
4,4
Excellent
38 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de nzbattery
Thank you for your kind feedback! We’re glad to hear that you are satisfied with the product quality, reasonable price, and on-time delivery. Your support means a lot to us, and we look forward to serving you again in the future!
Best regards,
nzbattery Team
The battery fitted the appliance fine…
The battery fitted the appliance fine but it doesn't fit the Samsung charger. Consequently it almost useless. Are you able supply a wall charger for this battery?
24 avril 2026
Avis spontané
Réponse de nzbattery
Thank you for your feedback, and we sincerely apologize for the inconvenience caused.
We have already reviewed your message in our Trustpilot system and have also sent you a request through the TP backend to help follow up on your case more efficiently. Regarding the delayed response from our support team, we are very sorry for this and will investigate the situation to ensure it is properly addressed.
To proceed further and locate your order, could you kindly provide your order number and the email address used when placing the order?
Once we receive the information, our support team will prioritize your case and get back to you as soon as possible. Thank you for your understanding and patience.
Best regards,
nzbattery Team
Very happy with the battery for my…
Very happy with the battery for my Xiaomi robot vacuum, and the fact that it came with a screwdriver! Been using it for a few days now and it's been perfect. So happy to be able to prolong the life of my old robot vacuum by replacing it's battery.
10 avril 2026
Avis spontané
Réponse de nzbattery
Thank you so much for your kind feedback! We're really glad to hear that the battery is working perfectly with your Xiaomi robot vacuum. It's great that the included screwdriver made the installation easier for you. Extending the life of your device is exactly what we aim for. If you need any help in the future, feel free to reach out anytime!
Best regards,
nzbattery Team
Réponse de nzbattery
Thank you for your kind words! We're glad to hear you had a fast and smooth delivery experience. Your satisfaction is our top priority!
Best regards,
nzbattery Team
Great company
Great service, fast delivery, great Dyson replacement battery.
31 mars 2026
Avis spontané
Réponse de nzbattery
Thank you so much for your kind words! 😊
We're thrilled to hear that you're happy with our service, fast delivery, and your Dyson replacement battery.
Your satisfaction means a lot to us, and we truly appreciate your support!
Best regards,
nzbattery Team
Great packaging with the new battery…
Great packaging with the new battery and came with two screw drivers and a couple of picking tools. They are very helpful and the job is done within 5 mins. My Bose Sound mini speaker is back to life again. Great vendor!
23 mars 2026
Avis spontané
Réponse de nzbattery
Thank you so much for your kind feedback! We're glad to hear that you were happy with the packaging and the included tools. It's great to know the replacement process was quick and smooth, and that your Bose Sound Mini speaker is working perfectly again. We truly appreciate your support and look forward to serving you again!
Best regards,
nzbattery Team
Delayed delivery
I am happy with the service and product from NZ Battery.
I do however want to bring it to your attention that the courier service Aramex did not comply to your delivery standard of 2-3 days, and had the parcel in their Auckland depo until 9 March before sending it to the local depo and took more tjan 7 business days to be delivered. The parcel only had movement after I queried this with Aramex.
10 mars 2026
Avis spontané
Réponse de nzbattery
Thank you for your feedback and for your support of our products. We’re glad to hear that you are satisfied with our service and the battery you received.
At the same time, we sincerely apologize for the delay caused during the delivery process. The shipping time you mentioned is indeed longer than the standard we aim to provide. We understand how frustrating it can be when tracking updates are delayed or when a package is held at a warehouse longer than expected.
Your feedback about the courier service has been noted, and we will report this issue to the logistics provider to help improve the delivery experience in the future. Thank you for bringing this to our attention.
We truly appreciate your patience and support. If you need any assistance in the future, please feel free to contact us anytime.
Best regards,
nzbattery Team
Straight forward ordering
Straight forward ordering, delivery and fitting. Yes, it is a 3rd party replacement battery, but so far, so good.
20 février 2026
Avis spontané
Réponse de nzbattery
Thank you for your feedback. We're glad to hear the ordering, delivery, and installation process went smoothly for you. We’re committed to providing reliable replacement batteries that deliver consistent performance and value. If you ever need assistance in the future, we’ll be happy to help.
Best regards,
nzbattery Team
Great Service - will use again
GGreat service - product as expected and good comms/delivery timeframe.
12 février 2026
Avis spontané
Réponse de nzbattery
Thank you for your positive feedback. We're pleased to know that everything met your expectations and that you were satisfied with the communication and delivery process. Providing a smooth and reliable experience is always our goal. We look forward to serving you again.
Best regards,
nzbattery Team
New battery for our Dyson Vac.
Bought a new battery for our Dyson Outsize (V11).
Works great & lasts just as good, if not better than the original. Really happy with the purchase. Thanks.
27 janvier 2026
Avis spontané
Réponse de nzbattery
Thank you for sharing your experience. We’re delighted to hear that the replacement battery is performing well and meeting your expectations. Providing reliable performance comparable to the original is exactly what we strive for. We truly appreciate your support and hope to assist you again in the future.
Best regards,
nzbattery Team
Great customer service
Great customer service. Helped me find the correct battery which was delivered promptly.
6 février 2026
Avis spontané
Réponse de nzbattery
Thank you for your kind feedback. We're glad our support team could assist you in identifying the correct battery and ensure a smooth delivery. Providing accurate guidance and prompt service is always our priority. We look forward to serving you again in the future.
Best regards,
nzbattery Team
DO NOT BUY from this website
DO NOT BUY from this website (nzbattery.co.nz)
There are other options in NZ. Pay a little more for your transaction, and the details should be safe. Their live chat is also a scam.
NO RESPONSE, and they use 17Track as the shipping party, which is most fraudulent.
Here are some of the communications from one of the sellers when I complained about 17Track -
-- Dear Customer
Hi, I have sent a screenshot of the address details, can't you see it?
(they sent the screenshot (2 Sep 2022), the SELLER replied again when i shared the details and sent this reply..
-- Dear Customer
Hello, I'm sorry, I don't know much about the context. In fact, I use translation software to communicate. I'm sorry to trouble you. Hope it didn't affect your mood.....
---- Because I paid through Afterpay i was able to get my money back, but I took weeks of inconvenience, 17Track would not show any update, and any contact would go unresponded. This is one of the examples.
20 janvier 2026
Avis spontané
Réponse de nzbattery
We deeply respect every customer's shopping experience and sincerely apologize for any inconvenience and anxiety this situation has caused you. Please rest assured that this is absolutely not the kind of situation we want any customer to encounter, and we will do our best to resolve your issue as quickly as possible.
Due to high inquiry volume during certain periods, our online customer service may experience delays in response. To facilitate our investigation and help you resolve the issue more efficiently, please provide your relevant order information. Our after-sales customer service has contacted you via email. Upon receiving your information, we will immediately verify the situation and provide you with a suitable solution based on the circumstances.
We sincerely apologize for any inconvenience this may cause and thank you for your patience and understanding.
Best regards,
nzbattery Team
Roborock s7 Battery
Purchased a replacement battery for our Roborock s7 vacuum. Very happy with the product, yesterday the old battery wouldn’t make it over 10 minutes before running flat, today it’s just finished a 35 minute clean with the new battery installed and still has about 50% charge remaining.
13 janvier 2026
Avis spontané
Réponse de nzbattery
Thank you for sharing your experience! We’re delighted to hear that the replacement battery has made such a noticeable improvement to your Roborock S7’s runtime. It’s great to know the installation went smoothly and that your vacuum is now performing as expected. If you need any assistance in the future, please don’t hesitate to contact us.
Best regards,
nzbattery Team
Laptop Battery for Dell Inspiron
I managed to find the Laptop battery I needed. It was really to order, and the goods arrived really quickly
Highly recommended
8 janvier 2026
Avis spontané
Réponse de nzbattery
Thank you for your recommendation! We’re glad to hear that you were able to find the correct battery for your Dell Inspiron and that the ordering process was easy and delivery was fast. We truly appreciate your trust and look forward to serving you again in the future.
Best regards,
nzbattery Team
Very happy
Very happy. Purchased for Asus Rog Strix Scar and have 7 hours battery life now. Thanks nz battery
8 décembre 2025
Avis spontané
Réponse de nzbattery
Thank you for your kind feedback! We’re glad to hear that you’re very happy with the battery performance and that it’s delivering excellent battery life for your laptop. If you need any assistance in the future, please feel free to reach out — we’re always happy to help.
Best regards,
nzbattery Team
Very happy with the service
I found a more economical replacement for a defibrillator battery through NZBattery. Order and delivery process was easy and battery arrived quickly. Very happy with the service.
3 décembre 2025
Avis spontané
Réponse de nzbattery
Thank you so much for your positive feedback! We're glad to hear that you found a cost-effective replacement for your defibrillator battery through NZBattery. It’s great to know that the ordering and delivery process went smoothly and that your battery arrived quickly. We truly appreciate your trust, and we're very happy to have been able to help. If you need anything in the future, we’re always here to assist!
Best regards,
nzbattery Team
Prompt delivery and items supplied as…
Prompt delivery and items supplied as detailed. Thank you.
24 novembre 2025
Avis spontané
Réponse de nzbattery
Thank you for your positive feedback! We're glad to hear that your order arrived promptly and that the items matched the description. If you ever need further assistance or have any questions, feel free to reach out. Thanks again for choosing us!
Best regards,
nzbattery Team
Very quick and efficient service
Very quick and efficient service, and tracking was good following my order would definitely recommend NZBattery their website was effortless to navigate
27 novembre 2025
Avis spontané
Réponse de nzbattery
Thank you for your wonderful feedback! We're delighted to hear that our service was quick and efficient, and that the tracking worked well for your order. We're also glad you found our website easy to navigate. We truly appreciate your recommendation, and we're always here if you need anything in the future!
Best regards,
nzbattery Team
Very helpful identifying the…
Very helpful identifying the replacement battery i required,
Prompt service in sending replacement with tracking info, with courier delivery to my mail box,
Will use you again in future.
Thanks Keith
1 novembre 2025
Avis spontané
Réponse de nzbattery
Thank you, Keith! We’re glad to hear our team could help you find the right battery and deliver it smoothly.
We really appreciate your trust and look forward to serving you again in the future.
Best regards,
nzbattery Team
Excellent in everything
Item as advertised. Website has a careful explanation of exactly which battery to select. Detailed communication of sales and delivery progress. Fast delivery with good packaging.
If I need another battery, I will be back.
5 novembre 2025
Avis spontané
Réponse de nzbattery
We truly appreciate your thoughtful feedback! We're delighted that you found our website information and delivery service helpful. We’ll be happy to serve you again whenever you need another battery.
Best regards,
nzbattery Team
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