Oaksoho Avis 

37
TrustScore 2.5 sur 5

2,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Be very wary before committing to an order. I made the mistake of not reading the refund policy in advance - yes the company inundated me with updates on my order but the delivery time was very slo... Voir plus

Noté 1 sur 5 étoiles

Item arrived damaged and completely unusable. I reported it to customer services on the day it arrived and they said they had to investigate with their courier. I have since chased twice for an update... Voir plus

Noté 2 sur 5 étoiles

For a door mat... it is flimsly, lightweight, and inadquate. Delivery was slow, compared to modern standards. I can't be bothered to incur the expense of returning it, I'll donate it to a local charit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Products took forever to arrive but that was okay as it wasn’t urgent, I’m giving the 5 star rating because I actually had an issue with a product and the customer service team was great and helped t... Voir plus

L'entreprise a répondu


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

37 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 59 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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2,6

Tous les avis

(37)

37 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I am so annoyed that I did not read the…

I am so annoyed that I did not read the reviews before I ordered!
You will wait a long time for a product to arrive.
I thought they were based in the UK! I have just had a lamp delivered with a plug not compatible to a UK socket.
The lamp itself is cheap and plastic.
I would not recommend anyone purchasing anything from this Company!

30 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Be very very wary….

Be very wary before committing to an order. I made the mistake of not reading the refund policy in advance - yes the company inundated me with updates on my order but the delivery time was very slow . And what a disappointment when the item, Handcrafted Limestone Cairn Sculpture for Garden Decoration,arrived - it was indeed only 12.5 cm (7 inches) tall as detailed but was made to look deceptively taller huge in the marketing photo . No point trying for a refund as it will cost more than the item to process. And I will keep it to remind me never to order from them ever again!

29 août 2026
Avis spontané
Noté 1 sur 5 étoiles

BUYER BEWARE!!!

Waited an eternity to receive my very poor quality doormat! My fault but didn't check items were coming from china and if youre not happy then would have to return to China at my expense!
Would not buy from this company again

28 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Item arrived damaged and completely…

Item arrived damaged and completely unusable. I reported it to customer services on the day it arrived and they said they had to investigate with their courier. I have since chased twice for an update and no response. The item is not fit for purpose and therefore should be fully refunded in line with consumer rights. This is extremely poor customer service

20 août 2026
Avis spontané
Noté 1 sur 5 étoiles

CHINESE RUBBISH

Took forever to arrive. Was led to believe it was a UK company looking at the website. Flimsy not fit for purpose door mat. £22.95, wouldn't have looked at it twice if I had seen it in a store. Asked for a refund. Was given numerous discount offers. Finally was told I could return to CHINA and pay all the shipping /customs costs. NEVER AGAIN. AVOID AT ALL COSTS.

24 août 2026
Avis spontané
Noté 1 sur 5 étoiles

AI SCAM - do not buy

AI SCAM - DO NOT BUY!!! I would absolutely not buy from this company again. Images are clearly AI generated and the quality of items is almost laugh out loud poor. The bath mat we received looks absolutely nothing like the picture, took weeks to arrive (from China - even though this was stated nowhere on their website) and I wouldn’t even pay a fiver for it if I came across it in a shop (despite being charged 20x that by this company!!) . I have since found identical images on the internet, suggesting again that this website is an AI scam, and all customer service responses are clearly AI generated as well (no doubt the response to this complaint will be too) Also note that the only way to return the item is by posting it to China at your own expense and I’d be surprised if you ever received a refund. Stay well clear.

24 août 2026
Avis spontané
Noté 1 sur 5 étoiles

oak soho poor service avoid

company sent the wrong item colour and would not refund me . Said i could have a credit note but did not want this . I wanted a refund to purchase an alternative item . I was advised i would have to pay to return and this would be costly . Declined to do this as not my mistake that the wrong product was sent . company asked for photo proof which was sent and still no refund

23 août 2026
Avis spontané
Noté 4 sur 5 étoiles

I had very helpful communication about …

I had very helpful communication about the delivery with your team

11 août 2026
Avis spontané
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Réponse de Oaksoho

Hi Barbara,

Thank you so much for sharing this! I'm glad our team could help make the delivery process a smooth one for you.

Amelie
Oak Soho

Noté 2 sur 5 étoiles

For a door mat.. it's too flimsy to be of use. I'll give it away.

For a door mat... it is flimsly, lightweight, and inadquate. Delivery was slow, compared to modern standards. I can't be bothered to incur the expense of returning it, I'll donate it to a local charity shop. I do not advise shopping here.

18 août 2026
Avis spontané
Logo de Oaksoho

Réponse de Oaksoho

Hi James,

Thank you for the honest feedback. I'm sorry this didn't meet your expectations, and that delivery took longer than you'd hoped.

You are welcome to reach out to our customer support team, we be more than happy to help make it right.

Thanks again for taking the time to share this.

Amelie
Oak Soho

Noté 5 sur 5 étoiles

Made the perfect backdrop for our bed

Made the perfect backdrop for our bed

9 août 2026
Avis spontané
Logo de Oaksoho

Réponse de Oaksoho

Thank you so much for sharing this, Grace! So glad it made the perfect backdrop for your bed — that's exactly what we love to hear.

Warmly,
Amelie
Oak Soho

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